Code of Conduct
The following are not permitted at Six Flags New England and may result in removal from the park without a refund.
- Firearms, ammunition, knives and weapons of any kind. Self-defense or restraining devices (e.g., pepper spray, mace).
- Fireworks or other similarly explosive and/or flammable objects, smoke machines or fog machines.
- Smoking, vaping, and products that produce vapor or smoke. Smoking and vaping are only permitted in designated smoking areas.
- Line Breaking, including leaving and re-entering a line for any reason or place holding in line.
- Clothing with offensive language, obscene gestures/graphics, or nudity. Clothing that does not sufficiently cover undergarments. Face coverings that conceal identity. (This policy does not apply to masks meant to reduce the spread of Covid-19 and other germs.)
- Family-oriented themed outfits/attire are permitted. Costumes that conceal identity are prohibited. Rides and attractions may also have additional restrictions on attire.
- Unruly or disruptive behavior that interferes with guests’ enjoyment of the park including running, the incitement of running, and blocking midways and exits.
- Acts or behavior that park management deems to be a safety concern or that interrupts park operations or guests’ experience.
- Harassing/threatening behavior, sexual misconduct, or lewd behavior including inappropriate interaction with park guests or associates.
- Fighting or physical aggression of any kind, including verbal assaults.
- Offensive language or gestures.
- Conduct deemed by Six Flags New England to be inappropriate for the peace and good order of the park, guests, or associates, and which may adversely affect the safety of others.
- Theft of any kind.
- Selling park tickets, credentials, and other entitlements, or soliciting and distributing literature not sponsored by the park except where otherwise approved.
- Refusing to follow verbal or printed instructions or cooperate with park personnel or security.
- Entering restricted areas including but not limited to attraction Danger Zones and behind-the-scenes areas. If you lose an item, report it to the Ride Attendant or Lost and Found.
- Unsolicited photography or video recording that disrupts a guest’s experience or interferes with park operations. Filming, regardless of device, secured or unsecure, is prohibited on most rides and attractions.
Guests are encouraged to report any violations of the Guest Code of Conduct or suspicious activity to the nearest Six Flags New England associate or Security associate.
Six Flags New England reserves the right to revise or modify this Code of Conduct with or without notice.
Chaperone Policy
The safety of our guests and associates has always been our top priority at Six Flags New England. Over the past few years, there have been increasing incidents of unruly and inappropriate behavior across our industry and at other major entertainment venues. We are committed to keeping Six Flags New England a place where thrill-seekers of all ages can come together to enjoy a one-of-a-kind park full of fun experiences.
As part of that commitment, we are implementing a chaperone policy beginning Saturday, September 7, 2024.
Under this policy, all guests age 15 years old or younger must be accompanied by a chaperone who is at least 21 years old in order to be admitted to, or remain in, the park after 4:00pm local time to park close.
The chaperone must present a valid government-issued photo identification with date of birth at ticket entry. One (1) chaperone may accompany no more than ten (10) guests age 15 or younger per day. In addition, the chaperone must accompany their party during entry, remain inside the park during their visit and be available by phone throughout their stay.
Guests 16 years of age or older may be asked to present a valid government-issued photo identification (Driver’s license, State-issued ID card, Passport) with date of birth at entry to verify their age. If unable to verify proof of age, guests may be denied entry into the park.
Guests age 15 years old or younger who are found inside the park unaccompanied by a chaperone, when the Chaperone Policy is in effect, will be subject to ejection. This chaperone requirement applies to all Six Flags New England one-day ticket and Season Pass holders.
We believe these changes will help ensure that Six Flags New England continues to have a positive atmosphere where thrill-seekers can gather for a day of safe, fun, and thrilling experiences.
Children/Teens – Notice to Parents & Guardians
Parents or guardians are responsible for the behavior of their minor children. Appropriate behavior and supervision are the responsibility of the parent/guardian and is always expected. In addition to our chaperone policy, we strongly recommend that minors (under 18) be accompanied by an adult. The park does not assume any responsibility or liability for unattended minors. Parents/guardians may be held legally liable for all acts of the children under their care.
Notice: Six Flags New England Security personnel utilize surveillance cameras and body worn cameras as part of their overall security program.
We are thrilled that you have joined us today and we appreciate your cooperation in maintaining our safe, family-friendly environment.
NEW: Card Payments
Six Flags New England accepts card payments only at all locations including restaurants, retail stores, games, ticket windows, and parking toll booths. You can either pay for purchases using a Visa, Mastercard, American Express, Discover, or debit card. Only have cash? You can convert your cash to a prepaid debit card at one of the multiple kiosks located throughout the park and anywhere in the U.S. where Mastercard is accepted. We highly encourage you to pre-purchase your parking, tickets, and more online before visiting the park.
Alcoholic beverages may be purchased by Guests 21 years of age or older. Proper ID is required to purchase and/or consume alcohol.
No outside beverages can be brought into Six Flags Parks. Alcoholic beverages purchased in the park must be consumed before leaving the park. Guests who are intoxicated may be removed from the park without refund. Six Flags New England reserves the right to take further action against impaired guests where appropriate.
We expect all guests to behave in a family-friendly manner. Any line jumping, profanity and unruly behavior are considered offensive other park guests and could be ejected from the park without a refund. Saving a spot in line is not permitted and/or bypassing others. If you exit the line and choose to return you must go to the back of the line if you choose to return.
To ensure all guests visiting Six Flags New England can enjoy their visit, and in keeping with our family-friendly environment, as well as for health and safety reasons, Six Flags New England maintains and enforces a dress code. Guests should dress casually and comfortably as is appropriate for the local weather. All Guests must wear proper attire, such as shirts/tops, shorts/pants, and footwear, at all times within the theme park.
Guests should wear a cover-up or shirt/top and shorts/pants over their bathing suits while enjoying the theme park.
As a general rule, when visiting Six Flags New England, Guests should avoid clothing that may be considered inappropriate for our family-friendly environment. Clothing and visible tattoos that depict violence, nudity, vulgarity, or discriminatory language or graphics are prohibited at all times. Clothing may not be turned inside out as a solution.
Six Flags New England reserves the right to deny admission to or remove anyone whose attire does not comply with the Guest Dress Code or could detract from the experience of other guests if the Guest refuses all reasonable options. Guests requiring accommodations to our Guest Dress Code should visit Guest Relations and speak to a member of the Park management team upon arrival at Six Flags New England.
Guests who suffer from sensitivities or life-threatening allergies may bring food into the park if they do not feel comfortable with the menu options available. In this case, the food must be limited to the individual with the allergy and may contain: two sealable sandwich bags (7×8 inches) and one snack to accommodate their visit (such as a piece of fruit, or a fruit bar, or a snack that fits in a sandwich bag). One small soft-sided cooler may be brought into the park to carry these items. No outside beverages are permitted. Please see First Aid at Six Flags New England to receive a medical sticker.
Food, beverages, coolers and grills may not be brought into the theme park. The only food exceptions are for food allergies as described below and infant food, in non-glass jars. The use of grills and open flames, are strictly prohibited, in and around the property, including parking lots.
Food Allergies
Guests who suffer from sensitivities or life-threatening allergies may bring food into the park if they do not feel comfortable with the menu options available. In this case, the food must be limited to the individual with the allergy and may contain: two sealable sandwich bags (7×8 inches) and one snack to accommodate their visit (such as a piece of fruit, or a fruit bar, or a snack that fits in a sandwich bag). One small soft-sided cooler may be brought into the park to carry these items. No outside beverages are permitted. Please see Security at screening to receive a medical sticker.
Please walk at all times. Do not sit or stand on fences or railings.
Guests should not use profanity or abusive language, symbols or gestures towards other Guests and our Team Members. Guests who do so may be ejected from the park without refund.
Line jumping is strictly prohibited. Guests who choose to leave a line for any reason may not return to the same spot and must reenter at the end of the line. Guests are not permitted to save spots for other guests. Violators will be ejected without a refund.
Loose articles are not permitted in certain ride queue lines or on any of our rides. Guests may leave items in a locker or with a non-rider. Ride attendants are not responsible for articles left on any ride dock. Six Flags New England and its team members are not responsible for personal property that is lost, missing or stolen. Items left unattended outside of ride entrances will be considered abandoned and will be discarded.
Loose articles are not permitted on the following rides:
- SUPERMAN™ The Ride
- BATMAN THE DARK KNIGHT™
- Mind Eraser
- Wicked Cyclone
- THE JOKER™ 4D Free Fly Coaster
In addition to the Six Flags Guest Code of Conduct, Guests are expected to comply with Six Flags New England park policies, rules and instructions posted or otherwise listed as well as all local, state and federal laws. Guest and team member safety is our top priority at Six Flags.
Passholders must present their passes to enter the park. Passholders who leave the park and plan to return must get a re-entry stamp before they leave the park. When guests return to the park, they can enter through any entry gate or re-entry gate with a proper stamp.
Personal Flotation Devices may only be used if they are certified by the United States Coast Guard.
Once they enter the park, Guests grant Six Flags New England the right to film, video, record or photograph them on park property without payment or consideration.
Guests may take photos and video while enjoying the park, but Six Flags requests that such photos or videos be used for their personal use and enjoyment only. No commercial photography of any kind is permitted without the written consent of Six Flags.
The use of the following equipment is strictly prohibited:
- Cameras mounted to a vehicle, drone, cart, scooter, or other moving object.
- No cameras of any kind are allowed on any rides and any time. No Exceptions.
All Six Flags rides, shows and attractions are protected by copyright. Guests must have written permission from an authorized representative of Six Flags to use photographs and/or videos of Six Flags images for commercial broadcasting, advertising, marketing or publishing in any medium.
In addition to items identified in our Guest Code of Conduct and other park policies, the following are prohibited items:
- Firearms, ammunition, knives and weapons of any kind.
- Mace/pepper spray and other self-defense or restraining devices.
- Marijuana (including marijuana enriched products) or any illegal substance.
- Fireworks or other similarly explosive and/or flammable objects.
- Spiked clothing/jewelry.
- Lawn/folding chairs.
- Glass bottles (excluding small containers such as baby food jars).
- Spray paint/markers.
- Recreational devices such as drones, remote controlled devices, laser pointers, scooters, skateboards and shoes with built-in wheels.
- Selfie sticks, monopods and similar hand-held extension poles for cameras. or mobile devices
Guests are strictly prohibited from entering restricted areas, including rider and backstage areas. Guests should contact the Ride Attendant or Lost and Found/Security to report lost items. Lost personal items will not be retrieved during operating hours. Guests must not attempt to retrieve their lost items. Guests who enter a restricted area may be ejected from the park without refund. Six Flags New England reserves the right to take further action where appropriate.
Safety is our number-one priority. Guests with certain body proportions or of certain heights and/or weights may not be able to enjoy certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride, the Ride Information Center and at Guest Relations.
There is an inherent risk in participating in any amusement ride. We expect riders to exercise good judgement and act in a responsible manner. Guests must also obey all oral and written warnings and properly use ride safety equipment provided. Guests that do not comply with ride rules may be ejected from the park without refund. Please read the specific guidelines posted at each entrance of the rides.
All guests entering the park will go through metal detectors, so please plan accordingly. Security will confiscate any item that is prohibited by Massachusetts General Law or statute, or in violation of Federal Laws and Regulations. All items will be turned over to the Agawam Police Department for investigation.
Selfie sticks, monopods, and similar devices are not allowed inside Six Flags parks.
Six Flags New England welcomes Guests with their service animals. At all times Guests should maintain control of their service animal through restraint (e.g. leash/harness), voice, signal or other effective controls. Relief areas are available for your service animal at select locations throughout the park.
Animals that do not meet the definition of a service animal will not be permitted in the park. Six Flags New England does not provide kennel services. For the health and safety of your pet, do not leave it in your car for any length of time while visiting the park.
Six Flags maintains a smoke-free environment, except for designated smoking areas which are identified on park maps. All other areas in the parks, including ride queue lines, are smoke-free. E-cigarettes may only be used in designated smoking areas. Six Flags prohibits smoking marijuana at any time, even in designated smoking areas.
To ensure the safety and enjoyment of all guests, Six Flags prohibits the operation or use of any unmanned aerial vehicle on, from, or above Six Flags’ premises absent specific written consent. This includes all UAVs, also commonly known as “drones,” regardless of their size, weight or purpose.
The Park contains all types of activities, many of which are not dependent upon good weather. Some rides and shows will close temporarily during electrical storms, heavy rains, high winds and other severe weather conditions. These attractions will reopen when conditions permit safe operation. Many restaurants and shops will remain open. If the weather causes a majority of our rides to close for one consecutive hour, our park will offer a complimentary return pass through the Weather Guarantee Program. Certain rules and restrictions apply. Learn more about our Weather Guarantee program.
Don’t see what you’re looking for? Check our page with Frequently Asked Questions (FAQ).
Chaperone Policy Frequently Asked Questions
- The policy is effective Saturday, September 7, 2024
- A safe, family-friendly atmosphere of Six Flags New England is the type of experience our guests expect and deserve. This policy was put in place to ensure that all guests have the best time ever and leave happy and eager to visit again.
- The chaperone policy is only in effect after 4:00pm local time until park close.
- A chaperone policy still applies to prescheduled company events and school groups. If you purchased tickets through our Group Sales department and have questions, please contact your Group Sales representative.
- Chaperones must accompany their party during entry, remain inside the park during their visit, and be available by phone throughout their stay.
- One (1) chaperone may accompany no more than ten (10) guests age 15 years or younger per day.
- They will not be permitted to enter, or remain in, the park after 4:00pm local time to park close without a chaperone who is at least 21 years old and has a valid government-issued photo ID.
- One (1) chaperone may accompany no more than ten (10) guests age 15 years or younger per day.
- Chaperones must present a valid government-issued photo ID with date of birth. Pictures of IDs are not accepted.