Frequently Asked Questions
Six Flags & Cedar Fair Merger
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Can I use my legacy Six Flags 2025 Season Pass to access legacy Cedar Fair Parks?
Can I use my legacy Cedar Fair 2025 Season Pass to access legacy Six Flags Parks?
Will there be any immediate changes at the parks from the merger?
Will this impact pricing, ticket options or season passes?
Will the names of the Cedar Fair parks change?
What does this mean for 2024 season passes and All Park Passports
Will the company introduce a new season pass that provides access to all parks? If so, when will that happen?
Can my 2025 Cedar Fair Pass Perks be used at Six Flags parks?
Can my 2025 Six Flags Passholder Rewards be used at Cedar Fair parks?
Will there be any immediate changes to Pass Holder Rewards or Pass Perks?
Can my 2025 Six Flags Season Pass add-ons be used at Cedar Fair parks?
Can my 2025 Cedar Fair Season Pass add-ons be used at Six Flags parks?
Will there be any immediate changes to hotel discounts for season passholders?
Online Purchases
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Can I pick up my order at the park?
Do tickets have an expiration date?
How can I call Customer Support?
How can I look up my receipt or reprint my Print-N-Go order?
How can I purchase more than 10 Season Passes?
How do I print my tickets at home?
I can't complete the order because I don't know all of the information about the season passholder. What should I do?
What if I lose my Print-N-Go Ticket(s)?
What if I made a mistake when ordering items from this site?
What is the refund policy?
Why did I receive a special online offer via email, but my friend didn't?
General Information
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Can I bring my selfie stick or monopod into the park?
What is the email newsletter and how do I receive it?
What is the mailing address and phone number?
What kinds of food does the park have?
What special events are planned for this year?
What types of jobs does Hurricane Harbor Concord offer and how do I apply?
When does the park open?
Park Information
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Are laser pointers permitted at Six Flags Hurricane Harbor?
Are pets permitted at Six Flags Hurricane Harbor?
Do you have any suggestions if our party gets separated?
Do you rent strollers and wheelchairs?
Does Six Flags Hurricane Harbor have a dress code?
How do I re-enter the park if I have to leave for some reason?
Is smoking permitted in the park?
Is there a place to store my belongings inside the park?
May I bring my own food and beverages into Six Flags Hurricane Harbor?
My family will be visiting. What can we all do together?
What happens if I lose something while at the park?
What happens if it rains?
Where can I find information for guests with disabilities?
Attraction Information
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Are there restrictions for guests with casts?
Are there restrictions for guests with prosthetic devices?
Are there rides for small children to enjoy?
How many rides does Six Flags Hurricane Harbor have?
Some rides require that a child be accompanied by an adult or responsible person. How are these defined?
What is considered exceptional size where rides are concerned?
What is your loose article policy?
What ride restrictions are there?
Trip Planning
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Is there a place where I can leave my pets?
What are the best days to visit?
What is the weather like?
Which hotels are close?
Pricing and Admissions
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Do you offer a non-rider discount?
Do you offer a Travel Agent discount?
Do you offer military discounts?
Do you offer rain checks?
Does my child need a Season Pass or ticket?
Does Six Flags Hurricane Harbor offer a discount on admission for groups?
Does Six Flags Hurricane Harbor sell gift certificates?
How much is parking?
I lost something in the park. What should I do?
I've lost my Season Pass ID Card, what can I do?
What are the current ticket prices?
What does my Six Flags Hurricane Harbor admission ticket include?
What forms of payment does Hurricane Harbor Concord accept?
What if I have an unused daily ticket that has expired?
What if I have an unused season pass from a prior season?
What should I do if I have an issue with my online ticket order?
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