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Guest Relations

We want to make sure you have a great time at Six Flags Discovery Kingdom. So we’re always available to answer questions, offer advice and hear your suggestions. Visit us at Guest Services or The Explorer Outpost when you arrive at the park, and our helpful staff will be happy to assist you however we can.

Donations/Community Relations

Six Flags Discovery Kingdom is happy to donate park tickets to qualified non-profit organizations in Vallejo, in order to assist their fundraising efforts.


Guests with Disabilities

We strive to safely accommodate the needs of all guests including guests with disabilities. Please view our Guests with Disabilities page for information regarding safety and accessibility guidelines and our Attraction Access Passes. A copy of our Safety and Accessibility guide is available online and also at Guest Relations.

Hearing-impaired guests are welcome to use the TDD telephone at Guest Relations. For more information on services offered to guests with disabilities, please visit Guest Services or The Explorer Outpost, where representatives will be pleased to help personalize your visit.


Lost Children Area

If your children become separated from your party, contact the nearest host/hostess or security officer for assistance, or go to the Lost Children Area at Guest Services, in the Main Plaza. Please point out this office to your children, in case they become separated.

Park Announcements

We regret that personal pages cannot be broadcast through the park, but you can leave messages for other members of your party at Guest Services or The Explorer Outpost.

Park Security

Your safety is always our priority. All guests are required to pass through metal detectors and have their bags inspected. Inappropriate items should be left at home or in your car.

Season Pass

Guests who need to replace a lost or stolen Season Pass can visit Guest Relations at the park.

Severe Weather

For your safety, certain rides may need to close during severe weather. Most restaurants, theaters and shops will remain open. Rides will re-open as soon as possible. Unfortunately, refunds and rain checks are not offered for inclement weather.

Guest Relations

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