Six Flags’ Attraction Access Program is designed to accommodate guests with disabilities or certain other qualifying impairments so they may participate in the enjoyment of our Parks. Each attraction at Six Flags has been evaluated for the criteria necessary for an individual to ride safely. We strive to make sure that Six Flags is fun and accessible for everyone and lots of guests with disabilities enjoy the park every day.
Guests with cognitive disorders, disabilities or mobility impairments who request helpful accommodations must obtain the IBCCES Individual Accessibility Card (IAC) by registering at www.accessibilitycard.org. Once a Guest has filled out the online application and uploaded necessary documentation, they will be able to access their digital Accessibility Card. Guests will present the IBCCES Accessibility Card and Information Sheet to either Guest Relations or Palace Services (Guest Services) inside each park to receive any necessary accommodations.
Certified Autism Center TM
Six Flags has been designated as a Certified Autism Center (CAC) from the International Board of Credentialing and Continuing Education Standards (IBCCES). We are excited to enhance our level of service and our team members are currently undergoing the certification process.
We are so excited to introduce our brand new Low Sensory Space to our guests with sensory sensitivities into our park. It is located in the back of the Ride Information Center across from Xcalibur.
This Six Flags Guest Safety and Accessibility Guide includes important information to assist Guests with planning their visit to the park and enjoy its various attractions, rides, services and amenities. In this Guide, Guests will find specific information for individuals with disabilities along with general policies and guidelines.
We work closely with the manufacturer of each of our rides and our policies incorporate the manufacturers’ guidelines as well as the requirements of the Americans With Disabilities Act. We hope that this Guide will help Guests make the best choices to ensure a safe, comfortable and convenient experience at the park. If, at any time, Guests need additional assistance or a further explanation of our policies and guidelines, they should feel free to ask any Six Flags Team Member.
Our goal is to safely accommodate the needs of all Guests. Our policies comply with the Americans with Disabilities Act (ADA) and applicable state laws.
Six Flags’ Attraction Accessibility Program is designed to accommodate Guests with disabilities or certain other qualifying impairments so they may participate in the enjoyment of our Parks. Each attraction at Six Flags has been evaluated for the criteria necessary for an individual to ride safety. Our ridership criteria (set forth on page 15 of this Guide) is based on the requirements of the attraction manufacturer and the ability of Guest to utilize all safely restraints and devices as designed, while maintaining the proper riding position throughout the duration of the ride. It is our policy to allow anyone to ride who meets all of these requirements and does not cause or create a legitimate safety concern to herself/himself or others. Our Attraction Accessibility Program matches the individual abilities of our Guests to the ridership criteria for each attraction.
The Attraction Accessibility Program is an accommodation designed to provide equal access to Park attractions and not to bypass other Guests waiting in the standard queue.
The following procedures apply to Guests who wish to participate in our Attraction Accessibility Program:
Guests can get more information by visiting Palace Services in the Palace Gardens to obtain Six Flags’ Safety & Accessibility Guide to review the rider requirements of each ride or attraction.
Guests with cognitive disorders, disabilities or mobility impairments who request helpful accommodations must obtain the IBCCES Individual Accessibility Card (IAC) by registering at www.accessibilitycard.org. Once a Guest has filled out the online application and uploaded necessary documentation, they will be able to access their digital Accessibility Card. Guests will present the IBCCES Accessibility Card and Information Sheet to the Ride Information Center (Guest Services) inside each park to receive any necessary accommodations.
Note: Only IBCCES can issue the IBCCES Accessibility Card, and not Six Flags.
For your convenience, wheelchairs are available right inside the front gate. The fee for a standard wheelchair is $28 with a $40 deposit. Electronically Controlled Vehicles (ECV) are $55 without a canopy and $65 with a canopy with a $40 deposit. Due to a limited number of wheelchairs and ECVs for rent, we suggest you bring your own and/or come early to ensure availability.
If you need to take the rented wheelchair or ECV outside of the park, a team member escort is necessary to do so. Please ask for assistance at the park exit.
Trained service animals are welcome at our Six Flags Theme Parks. Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals. Miniature horses that have been individually trained to do or perform tasks for people with disabilities will qualify as service animals.
Service animals must be house broken and remain on a leash or harness and under the control of their handler at all times. Guests whose service animal demonstrates aggressive and/or annoying actions toward a Guest or Team Member will be directed to remove the animal from the park.
Service animals are welcome in most locations of the park. Most of our rides are not equipped or designed for accessibility to service animals. Therefore, a member of your party must be available to stay with the animal while you ride.
Guests may take advantage of our Kid Swap policy for staying with their service animal. However, park Team Members will not take responsibility for, or provide care to any service animal. Refer to the section on Kid Swap for more information.
Further, the Park has service animal relief areas which are designated on the Park Map for the convenience of guests and their service animals.
The Personal Care Attendant (PCA) program is designed to accommodate guests with disabilities who are in need of support services such as personal hygiene, eating, toileting, transferring, safe movement, maintaining continence and/or medication management, in order to participate in the Park’s goods, services and attractions. The PCA’s attendance is required to enable the guest to participate in the Park’s goods, services and attractions. The PCA is not a guest and shall not participate in any of the Park’s good, services or attractions separate and apart from their client. The PCA receives compensation for the PCA’s services, and the PCA is professionally licensed as a home health aide. If the Park discovers that the guest or the PCA has misrepresented the purpose of the PCA or that the PCA has acted as a patron of the Park as opposed to a PCA, the PCA and the guest will be expelled from the Park and may be barred from future entry.
Frequently Asked Questions
No. Doctor’s notes will be used online when filling out your IBCCES application and not at the park level. In order to obtain an Attractions Access Pass, guests must complete the one-time application at www.accessibilitycard.org. The IBCCES requires doctor’s notes with more detailed information than the note previously supplied to Six Flags. Therefore, any prior doctor’s note would not be applicable to the new IBCCES program. Once you have obtained an IBCCES card, you can present that to each park that you visit to receive the Attractions Access Pass.
The safety and well-being of our guests and employees is our absolute highest priority. This policy was implemented to better serve guests with disabilities and other impairments and ensure they have equal access to our rides and attractions. Our goal is to provide a safe and enjoyable visit for all our guests while accommodating their wide variety of needs.
Yes. To ensure fairness, the new policy applies equally to all guests with disabilities or other impairments, whether visible or not. All guests with a disability or other qualifying impairment that prevents them from standing in line for an extended period are required to present a valid doctor’s note in order to receive an Attractions Access Pass. This measure aims to reduce the past abuse of the accessibility system and is necessary considering our employees do not have the expertise to evaluate whether a handicap of any nature causes functional limitations.
Our new policy is in full compliance with both HIPAA and the ADA. We will not require you to share the nature of your disability. We only require a signed doctor’s note indicating that your disability or other impairment prevents you from standing in a ride queue for extended periods of time.
The Equal Access Pass program was completely replaced by the Attraction Access Pass program. The new Attraction Access Pass program is part of our continuing effort to ensure that disabled guests have the best possible experience while visiting our park.
All guests must register for the new IBCCES program prior to visiting the RIC for the first time this season. If guests visit the park without the card, they can apply on a smartphone at the park and receive the card immediately once the application has been completed online.
The new IBCCES Accessibility Card applies to all cognitive disorders and physical impairments.
You must apply annually for a new card. The card lasts for one year and can be used worldwide at any attraction or property that partners with the IBCCES.
Any guest who wishes to receive helpful accommodations must first apply and receive the card before visiting the Palace Services.
Yes, everyone who wishes to receive helpful accommodations must apply for the card before visiting the RIC.
No – Guests must complete the application at www.accessibilitycard.org. The IBCCES requires doctor’s notes with more detailed information than the note previously supplied to Six Flags. Therefore, any prior doctor’s note would not be applicable to the new IBCCES program.
Yes, to receive helpful accommodations, they will visit the Palace Services to receive an attraction access pass during each visit. Upon each visit, guests will need to log into their IBCCES portal to access their active Individual Accessibility Card (IAC).