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Frequently Asked Questions

We know you have questions about Six Flags, and we love answering them! Here are some of the questions we are asked most frequently:

General Information

HOUWP Hours FAQ

For more Information, see our park calendar.<a class=”faqbutton” href=”https://www.sixflags.com/splashtown/events/all” target=”_blank”>View Calendar</a>

HOUWP jobs

Splashtown has positions in various departments, and you may find this information and apply online.Visit Jobs Page

HOUWP Park Information

You may visit the various pages on the website to find information on all of our rides, shows and attractions, as well as local lodging. For information about the Houstonarea, visit https://www.visithoustontexas.com/.

HOUWP Park Opening

View our operating calendar for days and hours of operation.View Calendar

HOUWP Special Events

Visit our events calendar for upcoming events. We add events throughout the season, so be sure to check back often.

What is the Mailing Address and Phone Number?

21300 Interstate 45 North Spring, Texas 77373 (218) 355-3300

HOUWP Lost & Found

For lost items visit Guest Relations at the front gate.

HOUWP Nursing Mothers

Changing facilities for small children are located in park restrooms and changing rooms. Diapers may be purchased at the Beach Shop located towards the front gate.

HOUWP Rain

In the event of rain, Hurricane Harbor Splashtown attractions will remain open. If there is severe weather or lightning in the area, guests will be asked to exit the water until the weather passes. In the event weather conditions cause all of the rides to close for a continuous 2 hours, and if you are leaving for the day, a raincheck will be issued for admission in the same operating season.

To receive a raincheck, please present your same day receipt of purchase to the Guest Relations office located at the main entrance. Season Pass holders are not eligible for a raincheck. Once rides reopen, rainchecks will no longer be issued. Rainchecks will not be issued due to weather if the park closes for the day during the last 60 minutes of the park operation. Sorry, but we do not offer refunds.

HOUWP Smoking

SplashTown is a smoke-free environment. Smoking is permitted only in the private picnic areas and outside the park’s front gate.

HOUWP Store Belongings

Lockers are available next to Ocean Breeze Café. Cash and credit cards are accepted for all day long rentals.

Locker pricing $10.00 & $15.00 and $25.00.

HOUWP Food & Beverage

SplashTown does not allow food or beverages to be brought into the park and storage facilities are not available. You are allowed to bring in a soft sided cooler filled with bottled water. If you have brought picnic items to the park today, you will need to leave them in your vehicle. Feel free to picnic at your vehicle. A limited number of picnic tables are available outside the parks Main Gate. Please no outdoor cooking or alcohol.

Does everyone in my group need to arrive and enter the park at the same time?

Guests arriving separately will need to scan their own ticket(s)/pass(es). ‘Will Call’ is not offered to hold tickets.

Where should I eat at the park?

Six Flags offers vegan and gluten-free in addition to the traditional food options. From hamburgers and fries to chicken or pizza, there are eateries for every taste conveniently located throughout the park. Salads are available, plus delicious treats such as funnel cakes and ice cream. Six Flags Great Adventure proudly serves Coca-Cola products throughout the park for your enjoyment as well. Check out our food listings and use the Six Flags App to mobile order. View Dining Page here: https://www.sixflags.com/greatadventure/things-to-do/restaurants

Where are the Cash to a Card kiosks located in the park?

There are Cash to a Card Kiosks conveniently located throughout the park at the following locations: Dare Devil Dive, Yum Yum Café, Wicked Brew, Six Flags Universe, Boardwalk Gazebo, Boardwalk Crane Games, Nitro, Granny’s, Main Gate Locker Building, ATM building on Main Street.

Do you recommend meal times?

Restaurants are often busiest at peek meal times. Eating an early lunch and/or dinner can help to alleviate wait times as well as ordering through the Six Flags App. Restaurants close one hour before park closing.

Can a friend save my place in line?

Guests are not permitted to save places in line for other guests. All guests must be present at the queue line in order to ride together. If you leave the line you must re-enter at the end of the line. Park policy states that line jumping is strictly prohibited and can lead to ejection from the park without a refund.

How do I get information about Six Flags and the area?

Six Flags Great Adventure is located in Jackson, New Jersey within an hour drive of both Philadelphia and New York City.

What is the weather like?

The weather varies on a daily basis. Check the weather forecast for Austell, Georgia as your trip draws near.

What are the best days to visit?

Crowds are typically lightest in the spring, weekdays and late fall. We ramp up our operations as schools close for the summer and families begin their summer vacations. Download the Six Flags App to plan your trip and access features including attraction wait times.

What if I have an unused daily ticket that has expired?

Six Flags does not offer refunds for tickets purchased online or at the gate. Date specific tickets are valid only on the specified date shown. Tickets and season passes without specific dates are valid during the current operating season.

Does everyone in my group need to arrive and enter the park at the same time?

Guests arriving separately will need to scan their own ticket(s)/pass(es). ‘Will Call’ is not offered to hold tickets.

Where should I eat at the park?

There are eateries for every taste conveniently located throughout the park. Download the Six Flags App or view our Dining page for a list of dining options.

Where are the Cash to a Card kiosks located in the park?

There are Cash to a Card Kiosks conveniently located throughout the park, including outside the main gate near Guest Services and inside the main gate near LOONEY TUNES Exposition store.

Do you recommended meal times?

Crowds are typically lightest at the start of the day to enjoy an early lunch or after 5:30pm for a dinner.

How do I get my season passholder coupon book?

Passholder benefits are loaded directly to your Pass ID card. After you pick up your ID card at the park, download the Six Flags App and load your Pass to your App to see all of your current benefits and more!

What is Six Flags’ oldest existing roller coaster?

The oldest existing roller coaster at Six Flags Over Georgia is Dahlonega Mine Train, which has been in operation since the park opened in 1967.

What are the most popular rides for thrill-seekers?

Six Flags Over Georgia features many unique and thrilling experiences, including those found on Goliath, Dare Devil Dive, Georgia Scorcher, BATMAN: The Ride, and many more. Plan to ride our most popular rides first thing in the morning or later in the evening for the lowest wait. Visit our Thrill Rides Page for a closer look at our most thrilling attractions.

How tall are Six Flags’ roller coasters?

Height varies per roller coaster. Goliath is the tallest roller coaster at Six Flags Over Georgia, looming 200 feet above the ground. Visit our Rides Page for detailed information about each ride and roller coaster.

How fast are Six Flags’ roller coasters?

Speed varies per roller coaster, but you can go as fast as 70 mph on Goliath. Visit our Rides Page for detailed information about each ride and roller coaster.

What are the current ticket prices?

For current admission prices, please visit our website.

Does Six Flags sell gift certificates?

At this time, Six Flags does not offer gift certificates.

1 2 3 77

Online Purchases

What if I lose my Print-N-Go Ticket(s)?

If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to Guest Services at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following: The credit card used to purchase these tickets. Photo ID. Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Guest Services staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

HOUWP Billing Address Error

The billing address must be entered the same as your bank or credit card company has on file. If you recently moved, consider trying your former address in the payment information fields.

HOUWP Confirmation Email

If you just purchased the ticket online, please allow a few minutes for the email to be sent to your inbox. After a few minutes, if the email has not arrived, check the Spam folder. If the receipt confirmation email is not there, it can be retrieved from the store. Click the Menu on the top left and go down to Order Lookup. From there, enter the email address and phone number used at the time of purchase and click Search. Select your order from the Order History results. Here you can view your receipt or your tickets. If you are in need of further assistance, please contact the technical support hotline at 407.261.4285 who can confirm your order details and re-send the receipt email.

HOUWP Error

If you receive an error when trying to add an item to your cart, please select the refresh icon on your screen and try again.

HOUWP How to Buy

When you first enter the store you will be presented with a display of available tickets. You can view a description of the ticket by clicking on Buy Now. If you wish to purchase the ticket, select the quantity and add to cart.

HOUWP Mobile Purchase

1. Tap the “Buy tickets” button on the Home Screen.2. Tap the Menu button in the top left to see more options.3. Select the desired tickets and quantities, confirm your total and enter your billing information. Your ticket will populate directly on your mobile device!4. Scroll down to see each ticket barcode if you purchased multiple tickets in the same transaction.

HOUWP Printing Tickets

Tickets can be printed from your computer’s printer taken straight to the gate at the venue, you will be asked to register each ticket after the purchase is complete. You may register each ticket by clicking on the “Register and Print” button on the order confirmation screen or your email receipt. Tickets already marked with “Guest” do not need to be registered individually, the venue has designated these ticket types to not require registration.

If you do not know the name of the person(s) who will use the ticket(s) at time of purchase:

You may wait to print order until you can properly register all the names from your email receipt.

You may select to print tickets individually, printing only the tickets you have registered with a name.

HOUWP Refund

All ticket purchases are final – NO EXCHANGES OR REFUNDS.

I’ve lost my Season Pass or Member ID Card, what can I do?

Your Six Flags Season Pass or Member ID Card can only be replaced by visiting Guest Relations at the Front Gate in person on any Park operating day. The replacement fee is $15. Upload your pass into the Six Flags App for convenient use.

Frequently Asked Questions

We know you have questions about Six Flags, and we love answering them! Here are some of the questions we are asked most frequently:

General Information

HOUWP Hours FAQ

For more Information, see our park calendar.<a class=”faqbutton” href=”https://www.sixflags.com/splashtown/events/all” target=”_blank”>View Calendar</a>

HOUWP jobs

Splashtown has positions in various departments, and you may find this information and apply online.Visit Jobs Page

HOUWP Park Information

You may visit the various pages on the website to find information on all of our rides, shows and attractions, as well as local lodging. For information about the Houstonarea, visit https://www.visithoustontexas.com/.

HOUWP Park Opening

View our operating calendar for days and hours of operation.View Calendar

HOUWP Special Events

Visit our events calendar for upcoming events. We add events throughout the season, so be sure to check back often.

What is the Mailing Address and Phone Number?

21300 Interstate 45 North Spring, Texas 77373 (218) 355-3300

HOUWP Lost & Found

For lost items visit Guest Relations at the front gate.

HOUWP Nursing Mothers

Changing facilities for small children are located in park restrooms and changing rooms. Diapers may be purchased at the Beach Shop located towards the front gate.

HOUWP Rain

In the event of rain, Hurricane Harbor Splashtown attractions will remain open. If there is severe weather or lightning in the area, guests will be asked to exit the water until the weather passes. In the event weather conditions cause all of the rides to close for a continuous 2 hours, and if you are leaving for the day, a raincheck will be issued for admission in the same operating season.

To receive a raincheck, please present your same day receipt of purchase to the Guest Relations office located at the main entrance. Season Pass holders are not eligible for a raincheck. Once rides reopen, rainchecks will no longer be issued. Rainchecks will not be issued due to weather if the park closes for the day during the last 60 minutes of the park operation. Sorry, but we do not offer refunds.

HOUWP Smoking

SplashTown is a smoke-free environment. Smoking is permitted only in the private picnic areas and outside the park’s front gate.

HOUWP Store Belongings

Lockers are available next to Ocean Breeze Café. Cash and credit cards are accepted for all day long rentals.

Locker pricing $10.00 & $15.00 and $25.00.

HOUWP Food & Beverage

SplashTown does not allow food or beverages to be brought into the park and storage facilities are not available. You are allowed to bring in a soft sided cooler filled with bottled water. If you have brought picnic items to the park today, you will need to leave them in your vehicle. Feel free to picnic at your vehicle. A limited number of picnic tables are available outside the parks Main Gate. Please no outdoor cooking or alcohol.

Does everyone in my group need to arrive and enter the park at the same time?

Guests arriving separately will need to scan their own ticket(s)/pass(es). ‘Will Call’ is not offered to hold tickets.

Where should I eat at the park?

Six Flags offers vegan and gluten-free in addition to the traditional food options. From hamburgers and fries to chicken or pizza, there are eateries for every taste conveniently located throughout the park. Salads are available, plus delicious treats such as funnel cakes and ice cream. Six Flags Great Adventure proudly serves Coca-Cola products throughout the park for your enjoyment as well. Check out our food listings and use the Six Flags App to mobile order. View Dining Page here: https://www.sixflags.com/greatadventure/things-to-do/restaurants

Where are the Cash to a Card kiosks located in the park?

There are Cash to a Card Kiosks conveniently located throughout the park at the following locations: Dare Devil Dive, Yum Yum Café, Wicked Brew, Six Flags Universe, Boardwalk Gazebo, Boardwalk Crane Games, Nitro, Granny’s, Main Gate Locker Building, ATM building on Main Street.

Do you recommend meal times?

Restaurants are often busiest at peek meal times. Eating an early lunch and/or dinner can help to alleviate wait times as well as ordering through the Six Flags App. Restaurants close one hour before park closing.

Can a friend save my place in line?

Guests are not permitted to save places in line for other guests. All guests must be present at the queue line in order to ride together. If you leave the line you must re-enter at the end of the line. Park policy states that line jumping is strictly prohibited and can lead to ejection from the park without a refund.

How do I get information about Six Flags and the area?

Six Flags Great Adventure is located in Jackson, New Jersey within an hour drive of both Philadelphia and New York City.

What is the weather like?

The weather varies on a daily basis. Check the weather forecast for Austell, Georgia as your trip draws near.

What are the best days to visit?

Crowds are typically lightest in the spring, weekdays and late fall. We ramp up our operations as schools close for the summer and families begin their summer vacations. Download the Six Flags App to plan your trip and access features including attraction wait times.

What if I have an unused daily ticket that has expired?

Six Flags does not offer refunds for tickets purchased online or at the gate. Date specific tickets are valid only on the specified date shown. Tickets and season passes without specific dates are valid during the current operating season.

Does everyone in my group need to arrive and enter the park at the same time?

Guests arriving separately will need to scan their own ticket(s)/pass(es). ‘Will Call’ is not offered to hold tickets.

Where should I eat at the park?

There are eateries for every taste conveniently located throughout the park. Download the Six Flags App or view our Dining page for a list of dining options.

Where are the Cash to a Card kiosks located in the park?

There are Cash to a Card Kiosks conveniently located throughout the park, including outside the main gate near Guest Services and inside the main gate near LOONEY TUNES Exposition store.

Do you recommended meal times?

Crowds are typically lightest at the start of the day to enjoy an early lunch or after 5:30pm for a dinner.

How do I get my season passholder coupon book?

Passholder benefits are loaded directly to your Pass ID card. After you pick up your ID card at the park, download the Six Flags App and load your Pass to your App to see all of your current benefits and more!

What is Six Flags’ oldest existing roller coaster?

The oldest existing roller coaster at Six Flags Over Georgia is Dahlonega Mine Train, which has been in operation since the park opened in 1967.

What are the most popular rides for thrill-seekers?

Six Flags Over Georgia features many unique and thrilling experiences, including those found on Goliath, Dare Devil Dive, Georgia Scorcher, BATMAN: The Ride, and many more. Plan to ride our most popular rides first thing in the morning or later in the evening for the lowest wait. Visit our Thrill Rides Page for a closer look at our most thrilling attractions.

How tall are Six Flags’ roller coasters?

Height varies per roller coaster. Goliath is the tallest roller coaster at Six Flags Over Georgia, looming 200 feet above the ground. Visit our Rides Page for detailed information about each ride and roller coaster.

How fast are Six Flags’ roller coasters?

Speed varies per roller coaster, but you can go as fast as 70 mph on Goliath. Visit our Rides Page for detailed information about each ride and roller coaster.

What are the current ticket prices?

For current admission prices, please visit our website.

Does Six Flags sell gift certificates?

At this time, Six Flags does not offer gift certificates.

1 2 3 77

Online Purchases

What if I lose my Print-N-Go Ticket(s)?

If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to Guest Services at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following: The credit card used to purchase these tickets. Photo ID. Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Guest Services staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

HOUWP Billing Address Error

The billing address must be entered the same as your bank or credit card company has on file. If you recently moved, consider trying your former address in the payment information fields.

HOUWP Confirmation Email

If you just purchased the ticket online, please allow a few minutes for the email to be sent to your inbox. After a few minutes, if the email has not arrived, check the Spam folder. If the receipt confirmation email is not there, it can be retrieved from the store. Click the Menu on the top left and go down to Order Lookup. From there, enter the email address and phone number used at the time of purchase and click Search. Select your order from the Order History results. Here you can view your receipt or your tickets. If you are in need of further assistance, please contact the technical support hotline at 407.261.4285 who can confirm your order details and re-send the receipt email.

HOUWP Error

If you receive an error when trying to add an item to your cart, please select the refresh icon on your screen and try again.

HOUWP How to Buy

When you first enter the store you will be presented with a display of available tickets. You can view a description of the ticket by clicking on Buy Now. If you wish to purchase the ticket, select the quantity and add to cart.

HOUWP Mobile Purchase

1. Tap the “Buy tickets” button on the Home Screen.2. Tap the Menu button in the top left to see more options.3. Select the desired tickets and quantities, confirm your total and enter your billing information. Your ticket will populate directly on your mobile device!4. Scroll down to see each ticket barcode if you purchased multiple tickets in the same transaction.

HOUWP Printing Tickets

Tickets can be printed from your computer’s printer taken straight to the gate at the venue, you will be asked to register each ticket after the purchase is complete. You may register each ticket by clicking on the “Register and Print” button on the order confirmation screen or your email receipt. Tickets already marked with “Guest” do not need to be registered individually, the venue has designated these ticket types to not require registration.

If you do not know the name of the person(s) who will use the ticket(s) at time of purchase:

You may wait to print order until you can properly register all the names from your email receipt.

You may select to print tickets individually, printing only the tickets you have registered with a name.

HOUWP Refund

All ticket purchases are final – NO EXCHANGES OR REFUNDS.

I’ve lost my Season Pass or Member ID Card, what can I do?

Your Six Flags Season Pass or Member ID Card can only be replaced by visiting Guest Relations at the Front Gate in person on any Park operating day. The replacement fee is $15. Upload your pass into the Six Flags App for convenient use.