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Attraction Accessibility

Six Flags’ Attraction Access Program is designed to accommodate guests with disabilities or certain other qualifying impairments so they may participate in the enjoyment of our Parks. Each attraction at Six Flags has been evaluated for the criteria necessary for an individual to ride safely. We strive to make sure that Six Flags is fun and accessible for everyone and lots of guests with disabilities enjoy the park every day.

Certified Autism Center TM

Six Flags has been designated as a Certified Autism Center (CAC) from the International Board of Credentialing and Continuing Education Standards (IBCCES). We are excited to enhance our level of service and our team members are currently undergoing the certification process. We will be ready to welcome you as a Certified Autism Center in early spring. We will continue to update this page as more information is available.

Six Flags Safety & Accessibility Guide includes important information to assist guests with planning their visit to the park to enjoy our various attractions, rides, services and amenities. In this guide, guests will find specific information for individuals with disabilities along with general policies and guidelines.

We work closely with the manufacturer of each of our rides and our policies incorporate the manufacturers’ guidelines as well as the requirements of the Americans With Disabilities Act. We hope that this guide will help guests make the best choices to ensure a safe, comfortable and convenient experience at the park. If, at any time, guests need additional assistance or a further explanation of our policies and guidelines they should feel free to ask any of our Rides Supervisors or Guest Relations team.

VIEW THE GUIDE

Our goal is to safely accommodate the needs of all Guests. Our policies comply with the Americans with Disabilities Act (ADA) and applicable state laws.

Six Flags’ Attraction Accessibility Program is designed to accommodate Guests with disabilities or certain other qualifying impairments so they may participate in the enjoyment of our Parks. Each attraction at Six Flags has been evaluated for the criteria necessary for an individual to ride safety. Our ridership criteria (set forth on page 15 of this Guide) is based on the requirements of the attraction manufacturer and the ability of Guest to utilize all safely restraints and devices as designed, while maintaining the proper riding position throughout the duration of the ride. It is our policy to allow anyone to ride who meets all of these requirements and does not cause or create a legitimate safety concern to herself/himself or others. Our Attraction Accessibility Program matches the individual abilities of our Guests to the ridership criteria for each attraction.

The Attraction Accessibility Program is an accommodation designed to provide equal access to Park attractions and not to bypass other Guests waiting in the standard queue.

The following procedures apply to Guests who wish to participate in our Attraction Accessibility Program:

Guests can visit our Ride Information Center to obtain Six Flags’ Safety & Accessibility Guide to review the rider requirements of each ride or attraction.

The Personal Care Attendant (PCA) program is designed to accommodate guests with disabilities who are in need of support services such as personal hygiene, eating, toileting, transferring, safe movement, maintaining continence and/or medication management, in order to participate in the Park’s goods, services and attractions. The PCA’s attendance is required to enable the guest to participate in the Park’s goods, services and attractions.  The PCA is not a guest and shall not participate in any of the Park’s good, services or attractions separate and apart from their client.  The PCA receives compensation for the PCA’s services, and the PCA is professionally licensed as a home health aide.  If the Park discovers that the guest or the PCA has misrepresented the purpose of the PCA  or that the PCA has acted as a patron of the Park as opposed to a PCA, the PCA and the guest will be expelled from the Park and may be barred from future entry.

Wheelchair rentals are not available at the park. Guests may also use their own wheelchairs or ECV’s.

Trained service animals are welcome at our Six Flags Theme Parks. Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals. Miniature horses that have been individually trained to do or perform tasks for people with disabilities will qualify as service animals.

Service animals must be house broken and remain on a leash or harness and under the control of their handler at all times. Guests whose service animal demonstrates aggressive and/or annoying actions toward a Guest or Team Member will be directed to remove the animal from the park.

Service animals are welcome in most locations of the park. However, park Team Members will not take responsibility for, or provide care to any service animal. Therefore, a member of your party must be available to stay with the animal while you ride.

Park Team Members will not take responsibility for, or provide care to any service animal.

PARK MAP

Frequently Asked Questions

Do I need to bring a note with me to each Six Flags park I visit?

No. Doctor’s notes will be used online when filling out your IBCCES application and not at the park level. In order to obtain an Attractions Access Pass, guests should complete the one-time application at www.accessibilitycard.org. The IBCCES requires doctor’s notes with more detailed information than the note previously supplied to Six Flags. Therefore, any prior doctor’s note would not be applicable to the new IBCCES program. Once you have obtained an IBCCES card, you can present that to each park that you visit to receive the Attractions Access Pass.

Does Six Flags respects its obligations pursuant to the Charter of Human Rights and Freedoms, CQLR c. C-12 towards guests with disabilities ?

The safety and well-being of our guests and employees is our absolute highest priority. This policy was implemented to better serve guests with disabilities and other impairments and ensure they have equal access to our rides and attractions. Our goal is to provide a safe and enjoyable visit for all our guests while accommodating their wide variety of needs.

If I have a cast, brace on/in a wheelchair do I need doctor’s note since my disability is obviously visible ?

Yes. To ensure fairness, the new policy applies equally to all guests with disabilities or other impairments, whether visible or not. All guests with a disability or other qualifying impairment that prevents them from standing in line for an extended period are required to present a valid doctor’s note in order to receive an Attractions Access Pass. This measure aims to reduce the past abuse of the accessibility system and is necessary considering our employees do not have the expertise to evaluate whether a handicap of any nature causes functional limitations.

Isn’t your new policy against HIPAA or ADA ?

Our new policy is in full compliance with both HIPAA and the ADA. We will not require you to share the nature of your disability.

What happened to the Equal Access Pass?

The Equal Access Pass program was completely replaced by the Attraction Access Pass program. The new Attraction Access Pass program is part of our continuing effort to ensure that disabled guests have the best possible experience while visiting our park.

Can I still get a one-time courtesy visit (of receiving an attraction access pass) without the card?

All guests should register for the new IBCCES program prior to visiting the RIC for the first time this season. If guests visit the park without the card, they can apply on a smartphone at the park and receive the card immediately once the application has been completed online

Does the card apply only to autism, or to any disability?

The new IBCCES Accessibility Card applies to all cognitive disorders and physical impairments.

How often do I have to renew the card?

You should apply annually for a new card. The card lasts for one year and can be used worldwide at any attraction or property that partners with the IBCCES.

If I need special accommodations, like an attraction access pass, can I just visit the Ride Information Center or do I need the card first?

Any guest who wishes to receive helpful accommodations should first apply and receive the card before visiting the Ride Information Center.

If I received an Attractions Access Pass in the past, do I still need to apply for the new IBCCES program?

Yes, everyone who wishes to receive helpful accommodations should apply for the card before visiting the Ride Information Center.

Is a doctor’s note still required at the park?

No – Guests should complete the application at www.accessibilitycard.org. The IBCCES requires doctor’s notes with more detailed information than the note previously supplied to Six Flags. Therefore, any prior doctor’s note would not be applicable to the new IBCCES program.

Once Guests receive the card, do they still have to visit the Ride Information Center?

Yes, to receive helpful accommodations, they will visit the Ride Information Center to receive an attraction access pass during each visit. Upon each visit, guests will need to log into their IBCCES portal to access their active Individual Accessibility Card (IAC).

Ride Safety

Many rides are dynamic and thrilling. There are inherent risks in riding any amusement ride. For your protection, each ride is rated for its special features, such as high speed, steep drops, sharp turns or other dynamic forces. If you choose to ride, you accept all of these risks. Participate responsibly. You should be in good health to ride safely. You know your physical conditions and limitations, Hurricane Harbor Phoenix does not. If you suspect your health could be at risk for any reason, or you could aggravate a pre-existing condition of any kind, DO NOT RIDE! Restrictions for guests of larger size (height or weight) are posted at certain rides. Guests with disabilities should refer to our Guest Safety and Accessibility Guide available at Guest Services.

Parking

Guests requiring a handicap parking space should turn on their hazard lights and ask a traffic director for the exact location. Permits are required to use these spaces. Don’t forget to turn off your lights! In addition, there is an area near the main entrance designated as a drop-off or pick-up area for our guests with mobility issues.

First Aid

The park first aid station is located near the main entrance to the park and is always staffed by Emergency Medical Technician’s. Refrigeration for medication, with the exception of bee sting anaphylaxis kits, is available at First Aid. Personal emergency medications, such as an EpiPen, should not be left in the care of First Aid, as they need to be administered without delay. Although food and beverages are not allowed in the park, individuals who have special need/diet items due to a medical condition may bring small coolers in to accommodate such needs. Emergency medical care is available for overnight guests by calling 911.

Admission

We do not offer a discount for guests with disabilities or pregnant women.

Prosthetic Devices And Amputations

Guests with any type of prosthesis should not ride unless they can ensure the device is properly secured and will remain in place during the ride. If there is any concern of the prosthesis becoming dislodged during the ride, guests should contact Guest Services for assistance. Guests should check with Guest Services to determine if they are eligible to ride.

Casts and Braces

Guests with casts and braces will be restricted from riding rides where the cast or brace will not fit inside the ride unit or where it will present a hazard to the guest or others. Guests with full arm (elbow restricted) and full leg (knee restricted) casts or braces are restricted from MOST rides.

Guests with a Hearing or Visual Impairment

Assistive listening systems utilize a lightweight wireless device that aids in the amplification of sound at our stage shows. These are recommended for guests with mild-to-moderate hearing loss. To use the system, guests should obtain a receiver at the Guest Services Office. For show venues where this system is not available, please inquire to venue staff for assistance in prioritizing your seating location.

Tips for Guests with Autism

When you arrive at the park, please proceed to Guest Services located at the Front Gate.

  • Please have your party—including the individual requiring accommodation—accompany you to Guest Services.
  • A pass may be issued depending on the needs of your group, including a boarding pass used for scheduling times to ride attractions.
  • We also offer Rider Swap. This allows one guest to ride while another guest waits with the guest who did not ride. When the ride is complete, the guests swap responsibility at the exit. Rider Swap is not available at Cedar Point Shores Waterpark or Castaway Bay.
  • Additionally, if you need to rent a stroller, or locker, proceed to the Rental Center near Guest Services inside the front gate.
    Please re-visit Guest Services if you need any additional help with your day.
  • We also recommend that as an added safety measure you take a photo of members of your party (especially if you have a member in your party who tends to dart away or wander off) on your mobile device. This photo can be of great assistance to quickly reunite your party if you are separated.

During your visit:

  • Guests who wear headphones will not be able to wear them while riding many of our attractions. We have available disposable ear protection for use at Guest Services.
  • If you are separated during your visit, please contact any park employee for assistance.
  • Ride delays may occur while riding and members of your party may be required to sit quietly until the ride is restarted or guests are escorted off the ride.
  • Please be aware, if an evacuation is required, guests may need to maneuver across catwalks from the highest point of the ride and down steeply inclined steps.
  • If you have any doubts whatsoever about an attraction’s appropriateness for the individual with Autism, please have someone in your party ride it first to make an informed determination.

Attraction Accessibility

Six Flags’ Attraction Access Program is designed to accommodate guests with disabilities or certain other qualifying impairments so they may participate in the enjoyment of our Parks. Each attraction at Six Flags has been evaluated for the criteria necessary for an individual to ride safely. We strive to make sure that Six Flags is fun and accessible for everyone and lots of guests with disabilities enjoy the park every day.

Certified Autism Center TM

Six Flags has been designated as a Certified Autism Center (CAC) from the International Board of Credentialing and Continuing Education Standards (IBCCES). We are excited to enhance our level of service and our team members are currently undergoing the certification process. We will be ready to welcome you as a Certified Autism Center in early spring. We will continue to update this page as more information is available.

Six Flags Safety & Accessibility Guide includes important information to assist guests with planning their visit to the park to enjoy our various attractions, rides, services and amenities. In this guide, guests will find specific information for individuals with disabilities along with general policies and guidelines.

We work closely with the manufacturer of each of our rides and our policies incorporate the manufacturers’ guidelines as well as the requirements of the Americans With Disabilities Act. We hope that this guide will help guests make the best choices to ensure a safe, comfortable and convenient experience at the park. If, at any time, guests need additional assistance or a further explanation of our policies and guidelines they should feel free to ask any of our Rides Supervisors or Guest Relations team.

VIEW THE GUIDE

Our goal is to safely accommodate the needs of all Guests. Our policies comply with the Americans with Disabilities Act (ADA) and applicable state laws.

Six Flags’ Attraction Accessibility Program is designed to accommodate Guests with disabilities or certain other qualifying impairments so they may participate in the enjoyment of our Parks. Each attraction at Six Flags has been evaluated for the criteria necessary for an individual to ride safety. Our ridership criteria (set forth on page 15 of this Guide) is based on the requirements of the attraction manufacturer and the ability of Guest to utilize all safely restraints and devices as designed, while maintaining the proper riding position throughout the duration of the ride. It is our policy to allow anyone to ride who meets all of these requirements and does not cause or create a legitimate safety concern to herself/himself or others. Our Attraction Accessibility Program matches the individual abilities of our Guests to the ridership criteria for each attraction.

The Attraction Accessibility Program is an accommodation designed to provide equal access to Park attractions and not to bypass other Guests waiting in the standard queue.

The following procedures apply to Guests who wish to participate in our Attraction Accessibility Program:

Guests can visit our Ride Information Center to obtain Six Flags’ Safety & Accessibility Guide to review the rider requirements of each ride or attraction.

The Personal Care Attendant (PCA) program is designed to accommodate guests with disabilities who are in need of support services such as personal hygiene, eating, toileting, transferring, safe movement, maintaining continence and/or medication management, in order to participate in the Park’s goods, services and attractions. The PCA’s attendance is required to enable the guest to participate in the Park’s goods, services and attractions.  The PCA is not a guest and shall not participate in any of the Park’s good, services or attractions separate and apart from their client.  The PCA receives compensation for the PCA’s services, and the PCA is professionally licensed as a home health aide.  If the Park discovers that the guest or the PCA has misrepresented the purpose of the PCA  or that the PCA has acted as a patron of the Park as opposed to a PCA, the PCA and the guest will be expelled from the Park and may be barred from future entry.

Wheelchair rentals are not available at the park. Guests may also use their own wheelchairs or ECV’s.

Trained service animals are welcome at our Six Flags Theme Parks. Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals. Miniature horses that have been individually trained to do or perform tasks for people with disabilities will qualify as service animals.

Service animals must be house broken and remain on a leash or harness and under the control of their handler at all times. Guests whose service animal demonstrates aggressive and/or annoying actions toward a Guest or Team Member will be directed to remove the animal from the park.

Service animals are welcome in most locations of the park. However, park Team Members will not take responsibility for, or provide care to any service animal. Therefore, a member of your party must be available to stay with the animal while you ride.

Park Team Members will not take responsibility for, or provide care to any service animal.

PARK MAP

Frequently Asked Questions

Do I need to bring a note with me to each Six Flags park I visit?

No. Doctor’s notes will be used online when filling out your IBCCES application and not at the park level. In order to obtain an Attractions Access Pass, guests should complete the one-time application at www.accessibilitycard.org. The IBCCES requires doctor’s notes with more detailed information than the note previously supplied to Six Flags. Therefore, any prior doctor’s note would not be applicable to the new IBCCES program. Once you have obtained an IBCCES card, you can present that to each park that you visit to receive the Attractions Access Pass.

Does Six Flags respects its obligations pursuant to the Charter of Human Rights and Freedoms, CQLR c. C-12 towards guests with disabilities ?

The safety and well-being of our guests and employees is our absolute highest priority. This policy was implemented to better serve guests with disabilities and other impairments and ensure they have equal access to our rides and attractions. Our goal is to provide a safe and enjoyable visit for all our guests while accommodating their wide variety of needs.

If I have a cast, brace on/in a wheelchair do I need doctor’s note since my disability is obviously visible ?

Yes. To ensure fairness, the new policy applies equally to all guests with disabilities or other impairments, whether visible or not. All guests with a disability or other qualifying impairment that prevents them from standing in line for an extended period are required to present a valid doctor’s note in order to receive an Attractions Access Pass. This measure aims to reduce the past abuse of the accessibility system and is necessary considering our employees do not have the expertise to evaluate whether a handicap of any nature causes functional limitations.

Isn’t your new policy against HIPAA or ADA ?

Our new policy is in full compliance with both HIPAA and the ADA. We will not require you to share the nature of your disability.

What happened to the Equal Access Pass?

The Equal Access Pass program was completely replaced by the Attraction Access Pass program. The new Attraction Access Pass program is part of our continuing effort to ensure that disabled guests have the best possible experience while visiting our park.

Can I still get a one-time courtesy visit (of receiving an attraction access pass) without the card?

All guests should register for the new IBCCES program prior to visiting the RIC for the first time this season. If guests visit the park without the card, they can apply on a smartphone at the park and receive the card immediately once the application has been completed online

Does the card apply only to autism, or to any disability?

The new IBCCES Accessibility Card applies to all cognitive disorders and physical impairments.

How often do I have to renew the card?

You should apply annually for a new card. The card lasts for one year and can be used worldwide at any attraction or property that partners with the IBCCES.

If I need special accommodations, like an attraction access pass, can I just visit the Ride Information Center or do I need the card first?

Any guest who wishes to receive helpful accommodations should first apply and receive the card before visiting the Ride Information Center.

If I received an Attractions Access Pass in the past, do I still need to apply for the new IBCCES program?

Yes, everyone who wishes to receive helpful accommodations should apply for the card before visiting the Ride Information Center.

Is a doctor’s note still required at the park?

No – Guests should complete the application at www.accessibilitycard.org. The IBCCES requires doctor’s notes with more detailed information than the note previously supplied to Six Flags. Therefore, any prior doctor’s note would not be applicable to the new IBCCES program.

Once Guests receive the card, do they still have to visit the Ride Information Center?

Yes, to receive helpful accommodations, they will visit the Ride Information Center to receive an attraction access pass during each visit. Upon each visit, guests will need to log into their IBCCES portal to access their active Individual Accessibility Card (IAC).

Ride Safety

Many rides are dynamic and thrilling. There are inherent risks in riding any amusement ride. For your protection, each ride is rated for its special features, such as high speed, steep drops, sharp turns or other dynamic forces. If you choose to ride, you accept all of these risks. Participate responsibly. You should be in good health to ride safely. You know your physical conditions and limitations, Hurricane Harbor Phoenix does not. If you suspect your health could be at risk for any reason, or you could aggravate a pre-existing condition of any kind, DO NOT RIDE! Restrictions for guests of larger size (height or weight) are posted at certain rides. Guests with disabilities should refer to our Guest Safety and Accessibility Guide available at Guest Services.

Parking

Guests requiring a handicap parking space should turn on their hazard lights and ask a traffic director for the exact location. Permits are required to use these spaces. Don’t forget to turn off your lights! In addition, there is an area near the main entrance designated as a drop-off or pick-up area for our guests with mobility issues.

First Aid

The park first aid station is located near the main entrance to the park and is always staffed by Emergency Medical Technician’s. Refrigeration for medication, with the exception of bee sting anaphylaxis kits, is available at First Aid. Personal emergency medications, such as an EpiPen, should not be left in the care of First Aid, as they need to be administered without delay. Although food and beverages are not allowed in the park, individuals who have special need/diet items due to a medical condition may bring small coolers in to accommodate such needs. Emergency medical care is available for overnight guests by calling 911.

Admission

We do not offer a discount for guests with disabilities or pregnant women.

Prosthetic Devices And Amputations

Guests with any type of prosthesis should not ride unless they can ensure the device is properly secured and will remain in place during the ride. If there is any concern of the prosthesis becoming dislodged during the ride, guests should contact Guest Services for assistance. Guests should check with Guest Services to determine if they are eligible to ride.

Casts and Braces

Guests with casts and braces will be restricted from riding rides where the cast or brace will not fit inside the ride unit or where it will present a hazard to the guest or others. Guests with full arm (elbow restricted) and full leg (knee restricted) casts or braces are restricted from MOST rides.

Guests with a Hearing or Visual Impairment

Assistive listening systems utilize a lightweight wireless device that aids in the amplification of sound at our stage shows. These are recommended for guests with mild-to-moderate hearing loss. To use the system, guests should obtain a receiver at the Guest Services Office. For show venues where this system is not available, please inquire to venue staff for assistance in prioritizing your seating location.

Tips for Guests with Autism

When you arrive at the park, please proceed to Guest Services located at the Front Gate.

  • Please have your party—including the individual requiring accommodation—accompany you to Guest Services.
  • A pass may be issued depending on the needs of your group, including a boarding pass used for scheduling times to ride attractions.
  • We also offer Rider Swap. This allows one guest to ride while another guest waits with the guest who did not ride. When the ride is complete, the guests swap responsibility at the exit. Rider Swap is not available at Cedar Point Shores Waterpark or Castaway Bay.
  • Additionally, if you need to rent a stroller, or locker, proceed to the Rental Center near Guest Services inside the front gate.
    Please re-visit Guest Services if you need any additional help with your day.
  • We also recommend that as an added safety measure you take a photo of members of your party (especially if you have a member in your party who tends to dart away or wander off) on your mobile device. This photo can be of great assistance to quickly reunite your party if you are separated.

During your visit:

  • Guests who wear headphones will not be able to wear them while riding many of our attractions. We have available disposable ear protection for use at Guest Services.
  • If you are separated during your visit, please contact any park employee for assistance.
  • Ride delays may occur while riding and members of your party may be required to sit quietly until the ride is restarted or guests are escorted off the ride.
  • Please be aware, if an evacuation is required, guests may need to maneuver across catwalks from the highest point of the ride and down steeply inclined steps.
  • If you have any doubts whatsoever about an attraction’s appropriateness for the individual with Autism, please have someone in your party ride it first to make an informed determination.

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