Frequently Asked Questions

We know you have questions about Six Flags, and we love answering them! Here are some of the questions we are asked most frequently:

General Information

Can I bring my selfie stick or monopod into the park?

Selfie sticks, monopods, and similar items are not allowed inside Six Flags parks.

Does Six Flags Over Georgia have live shows?

Nothing provides more lasting memories than a great show, especially when shared with friends and family. That’s why, in addition to the most thrilling rides on the planet, you’ll find a wide variety of top-shelf entertainment right here at the park. Concerts. Characters.  The kind of entertainment you’ll be talking about for years to come. For shows, please visit our entertainment page or events page.

How do I get information about Six Flags Over Georgia and the area?

You may visit the various pages on the website to find information on all of our rides, shows and events, as well as local lodging.

I’ll be visiting the park with my family, what can we all do together?

There are plenty of rides and activities your family can enjoy together while visiting Six Flags Over Georgia. Stop by Guest Relations for help planning your day at the park and a copy of your Guide to Family Fun at Six Flags Over Georgia. We have even more ideas on our tips for family fun page. Tips For Family Fun

What are the current ticket prices?

Six Flags Over Georgia offers a variety of ticket combinations. Visit our tickets page for information and prices on daily admission, season passes and other options. Visit Tickets Page

What are the operating hours?

Please view our park calendar for hours of operation. View Calendar

What concerts are planned for this year?

Great concerts are held throughout the season. Visit our live shows list for current concert listings, and check back throughout the season, as we continuously add performances to our lineup. View Shows

What if my question isn’t here?

If you don’t see your answer here, feel free to call us at (770) 739-3400. For technical questions about your online ticket order, call (407) 261-4290.

What is the email newsletter and how do I receive it?

The email newsletter, In The Loop, is sent several times a month with updates on special events and discounts.  Be sure to join In The Loop to have the latest news, great offers and other specials delivered to your inbox. Join now! 

What is the mailing address and phone number?

Drop us a line or give us a call! Our mailing address is:

Six Flags Over Georgia
275 Riverside Parkway SW
Austell, Georgia 30168

(770) 739-3400

What kinds of food does the park have?

From hamburgers and fries to chicken or pizza, there are eateries for every taste conveniently located throughout the park.  Salads are available, plus delicious treats such as funnel cakes and ice cream. Six Flags Over Georgia proudly serves Coca-Cola® products throughout the park for your enjoyment as well. View our dining page for a list of dining options. View Dining Page

What special events are planned for this year?

Visit our events calendar for upcoming events. We add performances throughout the season, so be sure to check back often. View Calendar

What types of jobs does Six Flags Over Georgia offer and how do I apply?

Six Flags Over Georgia has positions in various departments, and you may find this information and apply online. Visit Jobs Page

When does the park open?

Please view our operating calendar for dates of operation. View Calendar

Park Information

My family will be visiting. What can we all do together?

There are plenty of rides and activities your family can enjoy together while visiting Six Flags Over Georgia. Stop by Guest Relations for help planning your day at the park and a copy of your Guide to Family Fun at Six Flags Over Georgia. We have even more ideas on our tips for family fun page.Tips For Family Fun

What happens if I lose something while at the park?

Claim or report your lost items at the Front Gate Security office, located just inside of the main gate. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Items will be kept at Lost and Found for 30 days. For information regarding a lost article, please call (770) 739-3400 x3216. All lost parents are directed to the Lost Parents Schoolhouse across from Rabun Gap Railroad Station.

What happens if it rains while I am in the park?

There are still a ton of activities that are amazingly fun in any kind of weather––including indoor shows, restaurants, shops, games and arcades. If rain, wind or electrical storms force us to close certain rides for your safety, they will re-open as soon as safe operations can be assured. Refunds or rain checks for inclement weather are not offered.

What happens if it rains?

The park contains all types of activities, many of which are not dependent upon good weather, including indoor shows, games and arcades. While some rides and shows may close due to rain or wind, these rides and shows are opened as soon as the weather clears. Refunds and rainchecks are not offered.

What is Six Flags Over Georgia‘s alcoholic beverage policy?

Six Flags Over Georgia serves alcoholic beverages at several locations throughout the park. Alcohol must be consumed in the permitted areas where it is sold inside the park. Outside alcoholic beverages are prohibited.

What is THE FLASH Pass and how does it work?

THE FLASH Pass is a ride reservation system. Learn More

What should I do about sun protection?

Sun protection is strongly recommended. Sunscreen may be purchased at most park retail locations.

What should we do if our group gets split up?

If your child gets lost or separated from your party, don’t panic. Contact a Six Flags staff member or security officer for assistance, or go to Lost Parents Schoolhouse, across from Rabun Gap Railroad Station. Messages for separated parties can be left at Lost Parents. Before visiting, be sure to tell your children to contact a Six Flags employee if they get lost. We also encourage you to establish a meeting place in advance, just in case your group becomes separated.

When should I plan to eat meals?

To get served faster, head to the restaurants at non-traditional lunch and dinner hours — before noon or after 2:00 p.m.

Where can I find information for guests with disabilities?

Visit our guest relations page for information on accessibility at Six Flags Over Georgia. Guest Relations

Where should I eat at the park?

Six Flags Over Georgia has food for every taste and there are eateries conveniently located throughout the park. You will find everything from hamburgers and fries to chicken or pizza, salads, and delicious treats such as funnel cakes and ice cream. Six Flags Over Georgia proudly serves Coca-Cola products throughout the park for your enjoyment as well. Check out our food listings page.

How do I re-enter the park if I have to leave for some reason?

Guests who leave the park and plan to return must get their hand stamped before they leave the park at the exit e-entry gate. When Guests return to the park they must enter through the re-entry gate with a proper hand stamp or re-entry will not be allowed.Transferring hand stamps is a violation of Six Flags policies and is strictly forbidden.

Where should I leave my pets?

We know you love your pets and we love animals, too. Although pets are not allowed inside the park, you can board them for a fee at our kennels, located towards the East parking lot adjacent to the parking toll plaza of the park. Pets cannot be kept overnight and must have current vaccinations and registration tags. Water is provided, but food is not.

I lost something in the park. What should I do?

Head on over to Lost and Found located at the Main Gate. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. If items are found, they will be  kept at Lost and Found for 30 days. **We are not responsible for any lost items**Report your lost item online on our Lost & Found information page. Lost & Found

Is smoking permitted in the park?

Six Flags Over Georgia is smoke-free, so smoking is permitted in designated areas only. Please refer to park signs for designated smoking locations or ask a staff member. E-cigarettes may only be used in designated smoking areas.

Is there a place to store my belongings inside the park?

Locker wristbands can be purchased at most any gift shop in the park and are located next to Guest Relations near the park entrance, next to Monster Mansion® in the Peachtree Square section, and inside Hurricane Harbor.

May I bring my own food and beverages into Six Flags Over Georgia?

Food, beverages, coolers and grills may not be brought into the park. The only food exceptions are for food allergies and infant food, in non-glass jars. Six Flags Over Georiga prohibits the use of grills and open flames in and around the property, including parking lots.

Are laser pointers permitted at Six Flags Over Georgia?

For the safety of our guests and employees, laser pointers are not permitted.

Are pets permitted at Six Flags Over Georgia?

Pets are not permitted in the park, with the exception of service animals.

Are recreational wheels (rollerskates, skateboards, etc.) allowed?

We know they are fun, but for safety reasons, no recreation wheels, including rollerblades, Heelys and other tennis shoe style roller skates are permitted at Six Flags Over Georgia.

Attraction Information

What ride restrictions are there?

Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines. These restrictions are listed on the specificride pages throughout our Web site, and on signs posted at each ride.

Are there restrictions for guests with casts?

Restrictions regarding casts vary by ride and attraction. For information specific to the rides and attractions, please refer to the Safety and Accessibility Guide. The Safety and Accessibility Guide is available online or you may pick a copy up at Guest Relations. View Safety & Accessibility Guide

Are there restrictions for guests with prosthetic devices?

There are restrictions on certain rides, depending on the prosthetic device. Please visit Guest Relations to pick up our ADA Guide. Guest Relations

Are there rides for small children to enjoy?

Six Flags Over Georgia is home to some of the most exciting family rides that your pint-sized ones will enjoy! For more information, please view our kids rides. View Kids Rides

How many rides does Six Flags Over Georgia have?

We have more than 40 rides available at our park. For a complete listing, including height requirements, please visit our Rides page. Rides Page

How many roller coasters does Six Flags Over Georgia have?

We have a total of 12 roller coasters available to ride at Six Flags Over Georgia. People come from all over the place just to experience them first hand. View Thrill Rides

Some rides require that a child be accompanied by an adult or responsible person. How are these defined?

Please refer to specific guidelines posted at the entrance of every ride. 

What are the height requirements for the roller coasters?

The height requirements vary for each roller coaster. The requirements can be found online, listed in the Park Map & Guide you receive at the park, and at each ride. Height requirements are subject to change at any time for your safety. View Park Map & Guide

What are the most popular rides for thrill-seekers?

Six Flags Over Georgia features state of the art thrill rides, including Goliath and Superman: Ultimate Flight, the South’s only flying roller coaster! Plan to ride our most popular rides early in the day, or after 6 pm. Visit our all rides page for a complete listing. Ride List

What is considered exceptional size where rides are concerned?

Safety is our number one priority. Guests with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride and at Guest Relations. Guest Relations 

What is Six Flags Over Georgia’s oldest existing roller coaster?

Six Flags Over Georgia' oldest existing roller coaster is the Dahlonega Mine Train located in the Peachtree Square Section of the park. It was first introduced when the park opened in 1967! Don’t miss it––it’s awesome!

What is your loose article policy?

The last thing you want is for item to fall out of your pocket while you are on a ride––your stuff could get lost or broken! Loose articles are not permitted on most rides and should be left with non-riders or secured in lockers. Six Flags and its employees are not responsible for lost or stolen items. Loose articles of any kind (including but not limited to purses, backpacks, and beverage containers) may not be taken past the queue entrance and cannot be left on the load/unload platform of the following rides: Goliath; Georgia Scorcher; Georgia Cyclone; Superman: Ultimate Flight. Cell phones, pagers, or other small items must be secured in cargo pockets, zippered jacket pockets, or waist packs. All loose items that cannot be secured must be left in a locker or with a non-rider prior to entering the queue line.

What is your loose article policy?

Loose articles are not permitted on the following rides: Georgia Cyclone, Georgia Scorcher, Goliath, Superman: Ultimate Flight, Bonzai Pipelines, Calypso Bay, Paradise Island and Tsunami Surge. All loose items should be left with non-riders or secured in lockers. Loose articles of any kind (including but not limited to purses, backpacks, beverage containers, cell phones and keys) may not be taken past the queue entrance and cannot be left on the load/unload platform.

Loose articles for the other rides in the park, including cell phones, keys, or other small items must be secured in cargo pockets, zippered pockets or article bins, which are located on the ride dock. All loose articles which cannot be secured must be locked in a locker, or left with a non-rider prior to entering the queue line.

What is THE FLASH Pass and how does it work?

THE FLASH Pass is a ride reservation system. Learn More

Trip Planning

How can I find out about Six Flags Over Georgia live shows, concerts and special events?

Nothing provides more lasting memories than a great show! From musical performances to characters and a one-of-a-kind parade, we always have a wide variety of memorable entertainment right here at the park. For shows, please visit our live shows page and events listings. We add performances throughout the season, so be sure to check back often.

How much do tickets cost?

Six Flags Over Georgia offers a variety of ticket combinations. Visit our tickets page for information and prices on daily admission, special values, Season Passes and other options.

Is there a place where I can leave my pets?

Yes. We have kennels located in the East Parking lot as you approach the Front Gate. Pets can be boarded here for a fee of $10.00. The park will provide water for your pet but you must provide any food and walks you would like your pet to receive during your visit.  

What are the best days to visit?

Plan to visit when attendance is lightest. Best bets: Weekdays during the summer and any regular operating day during the months of April, May, September and October.

What are the park’s hours of operation?

Park hours vary, so it is best to look up the hours when you’re planning your trip. Just go to the park calendar, scroll over the date you’d like to visit us, and the hours will pop up––it’s as easy as that! View Calendar

What is the Six Flags email newsletter and how can I get it sent to me?

Our awesome email newsletter is sent several times a month. It’s a great opportunity to stay updated on all the most current news, discounts and special events happening at the park! To get our newsletter delivered to your inbox, join now! Join Newsletter

What is the weather like?

The weather varies on a daily basis. We recommend you bring a jacket or sweatshirt for cool mornings and evenings. Store it in the park's lockers. 

When does the park open for the season?

Before you decide to spend the day with us, make sure we are open! Visit our operating calendar for our hours. View Calendar

Where can I get a map of the park?

Check out our park map! It is available online. In addition, a free souvenir map is handed out in our Park Map & Guides when you first arrive in the park. View Park Map

Which hotels are close?

Please see our lodging page for more information. Lodging Page

Online Purchases

Why can’t I view the online store?

This e-commerce website requires the free Macromedia Flash Player 8. If you do not have the Flash Player 8 and wish to download the latest version, or you are unsure what version of Flash you are currently using, please visit the Adobe® Flash® Player page. The minimum recommended screen resolution is 1024 X 768. The minimum recommended connection speed for dial-up modems is 56k.

Why did I receive a special online offer via email, but my friend didn’t?

Like many companies, Six Flags occasionally offers discounts to select recipients in an effort to test different marketing offers before rolling out programs to the general public. Unfortunately, system limitations and testing methodologies limit the number of people we can include in our beta tests so we are unable to add participants.

How do I get my season passholder coupon book?

Pick up your passholder coupon book on your first visit to the park in the Spring, while supplies last, at the Season Pass processing office located in the East Ticket Plaza.

How do I print my tickets at home?

Print-N-Go technology allows you to print your tickets from your computer printer and use those tickets at the park. Skip the ticket booth. Go straight to the gate! You must assign the name of the ticket holder to each Print-N-Go ticket before printing your tickets. You will be asked to register each ticket after the purchase is complete by clicking on the Print-N-Go logo on the order confirmation screen. If you do not know the name of the person(s) who will use the ticket(s), please wait to print the ticket(s). For security reasons, including deterring online fraud, each guest must show photo ID at the turnstiles matching the name that is printed on the ticket. Only young children without Student ID will be allowed entry without ID.

I can’t complete the order because I don’t know all of the information about the season passholder. What should I do?

You must have all of the information necessary to complete the order. If you do not have all of the information, you may purchase a season pass directly from the park.

What if I cannot print my ticket(s)?

Please be sure to read your email receipt for complete instructions. If you have not yet assigned names and printed your tickets, refer to your email receipt for instructions (which contains a link to the ticket registration page URL). Please check your printer: Check to make sure your printer is plugged in, properly connected and turned on. Make sure that all color and black ink cartridges contain ink and are working properly. If you are not sure that you have ink, please print a test page such as an email or a photograph. If you are still unable to print your tickets, please go to the Will Call Booth located in the East Ticket Plaza at the park on the day of your visit where they will be able to look up your order and print your tickets for you. You will need to bring the following: The credit card used to purchase these tickets. Photo ID. Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Will Call staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets.

What if I lose my Print-N-Go Ticket(s)?

If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to the Will Call Booth located in the East Ticket Plaza at the park on the day of your visit where they will be able to look up your order and print your tickets for you. You will need to bring the following: The credit card used to purchase these tickets. Photo ID. Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Will Call staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets.

What if I made a mistake when ordering items from this site?

Please note: Before you make your final purchase, carefully review your selections. We do not offer refunds for any tickets purchased online or at the gate. The ecommerce call center staff cannot process a refund under any circumstances. Our tickets are non-transferable. A ticket purchased for a specific Six Flags branded park is only accepted at that theme park or water park location. Tickets purchased for park special events or concerts are only accepted at the gate for the day of the event.

What is the Buy Now, Pay Later payment plan?

It is a deferred billing program offered through 2013 where you could buy Season Passes and pay nothing until 2013. See the Buy Now, Pay Later terms below.

What is the Easy Payment Plan?

A billing program where the cost of the Pass can be paid over several months. See the Easy Payments Frequently Asked Questions.

What is the refund policy?

Tickets, season passes and all vouchers purchased on this site are non-refundable. Please be sure you have selected the correct park, the correct tickets and the correct number of tickets before completing your purchase. Six Flags does not offer cancellations, refunds, rain checks or exchanges. Because Six Flags occasionally offers extra discounts or purchase incentives, pricing on sixflags.com is available as is only at the time the order is placed. Pricing adjustments will not be made for previous orders based on past or future promotions or sale prices.

Can I pick up my order at the park?

A “will call” option is not available at this time. However, for Print-N-Go tickets only, if you are unable to print your tickets, please go to the Will Call Booth located in the East Ticket Plaza at the park on the day of your visit where they will be able to look up your order and print your tickets for you. You will need to bring the following: The credit card used to purchase these tickets. Photo ID Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Will Call staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets.

Do tickets have an expiration date?

Date specific tickets are valid only on the specific dates shown. Tickets and season passes without specific dates are valid during the current operating season.

How can I look up my receipt or reprint my Print-N-Go order?

To look up your receipt, enter the last four digits of your credit card number and your 10-digit telephone number. Once your receipt is shown, you can click the link to reprint your Print-N-Go order.

How can I purchase more than 10 Season Passes?

Six Flags provides technical support by telephone 24 hours per day, 7 days per week. Please note that e-commerce technical support agents cannot: Provide park specific information such as hours of operation. Provide detailed information about the entitlements associated with tickets and passes. Provide detailed information about events. Help with questions about purchasing merchandise. Agents cannot approve or process refunds immediately under any circumstances. If you wish to speak with a technical support agent, please call (407) 261-4290.

How can I reach Customer Support?

We provide 24×7 technical support for our online store at (407) 261-4290. Our eCommerce technical support team can ONLY help you complete a purchase and CANNOT provide ANY assistance with Memberships, refunds, events or park merchandise (if you ask them to help with anything other than online purchases they will ask you to contact the park directly).

If you need to contact us about your Membership, please visit sixflags.com/membership. If you need assistance with anything else, please visit our Contact Us page.

Pricing and Admissions

What is the best admissions value?

Purchasing a Season Pass allows you to visit Six Flags as often as you want and as long as you would like. Of course one-day tickets are available, but the Season Pass is a great deal! It is available online or at our front gate. View Tickets & Passes

What is THE FLASH Pass and how does it work?

On a busy day at the park, you will love having THE FLASH Pass––an electronic ride reservation system that holds your place in line at the park’s most popular rides while you enjoy other attractions. It is super-convenient! Learn more about THE FLASH Pass.

What methods of payment do you accept?

We accept credit cards, checks, cashier’s checks, and money orders.

What should I do if I can’t print my online tickets?

You can have your tickets printed for you at the Will Call building located in the East Ticket Plaza. You will need the credit card you used to order the tickets, I.D. and your order confirmation number.

When is payment due for group tickets?

If you want your tickets shipped to you in advance, you must purchase them 10 days before your visit. Otherwise, you can purchase them online the day before your visit and print them at your convenience.

How much is parking?

We have plenty of space for you to park. Prices for parking can be found here.

I am having a problem with my online ticket order. What should I do?

Please contact (407) 261-4290

Is there a discount for AAA members?

AAA members receive $5 off the general admission with the "Show Your Card and Save" program when presenting your membership card at any of our ticket booths (good for up to six discounted tickets). AAA members also receive a 10% discount on merchandise purchases of $15 or more.

Is there a processing fee for group tickets?

There is a one-time $12.00 processing fee per order.

What does my Six Flags Over Georgia admission ticket include?

Your Six Flags Over Georgia admission ticket includes all rides and shows. Certain attractions, including Sky Coaster and Go Karts, require an additional charge. 

Can I return tickets that my group does not use?

All tickets are non-refundable and non-exchangeable. Once tickets are purchased, they cannot be returned.

What if I have an unused daily ticket that has expired?

Six Flags admission tickets, Bounce Back tickets and internet Print-N-Go tickets cannot be extended past their expiration date. They can, however, be used for a half-price discount on a full-price regular admission at the Guest Relations office on your next visit to the park during the current season. You will need to visit Guest Relations when you arrive at the park.

Can students use their Season Passes to enter the park?

Students are not allowed to use their season pass if they are visiting on one of our designated Education Days. Education Days are considered private events and students must use the Education Day pass for entry. However, students can use a valid Season Pass during a group visit on a regular scheduled operating day. If you are visiting on a regular park operating day with students who have Season Passes, do not include those students in your ticket count for purchase or for the complimentary chaperone tickets.

What if I have an unused season pass from a prior season?

Six Flags Over Georgia Season Passes are only valid for the year they are purchased. We do not offer upgrades from year to year.

Do you offer a non-rider discount?

No, Six Flags Over Georgia is a pay one price facility. Because of the breadth of entertainment offered for all ages, Six Flags maintains the pay-one-price policy for all Guests to enjoy the rides, slides, shows, and other entertainment.

Do you offer a Travel Agent discount?

No. However, Group Rates are available for travel related groups through our Group Sales office.

Do you offer military discounts?

Most military bases offer discounted admission tickets at their MWR/ITR offices. There is no military discount at the park ticket offices.

Do you offer rain checks?

Rides may be closed temporarily during electrical storms, heavy rain, or high winds. Rides will re-open as soon as safe operations can be assured. Refunds or rain checks for inclement weather are not offered. 

Do you require a deposit for purchasing group tickets?

There is no deposit for our tickets. You must purchase all of your tickets in advance.

Does my child need a Season Pass or ticket?

Children two years old and younger receive free admission to Six Flags Over Georgia. A guest does not need a season pass until they turn three years old. Once your child is three years old, the price would be the same as the other passes. If your two-year old is going to turn three during the current season, then we recommend buying the pass now, as it is usually cheaper than it will be later in the season.