Frequently Asked Questions

We know you have questions about Six Flags, and we love answering them! Here are some of the questions we are asked most frequently:

General Information

When does the park open?

Visit the park operating calendar for information on park operating days and hours.

View Operating Calendar

Where can I get a map of the park?

Our park map is available online.  In addition, once you arrive at Six Flags Great Adventure, there are park maps available on Main Street as soon as you enter the park.  They are also available at Guest Relations.

View Park Map 

Can I bring my selfie stick or monopod into the park?

Selfie sticks, monopods, and similar items are not allowed inside Six Flags parks.

Does Six Flags Magic Mountain have live shows?

Nothing provides more lasting memories than a great show, especially when shared with friends and family. That’s why, in addition to the most thrilling rides on the planet, you’ll find a wide variety of top-shelf entertainment right here at the park. Concerts. Characters. The kind of entertainment you’ll be talking about for years to come. For shows, please visit our entertainment page & events page.
View Entertainment Page
View Event Page

Food and Brew Ages

Yes! There are plenty of delicious food offerings, live entertainment and even mocktails to make this event great for all ages!

Food and Brew Dates and Times

Food & Brew Festival runs from August 16 through August 19 from 12 p.m. to 8 p.m. each day. The Food & Brew Festival is located along the Lakefront near The JOKER and around the all-new Ale House Bar on Main Street.

Food and Brew Dining Pass

The specialty culinary creations offered at the Food & Brew Festival are not included with an All Season Dining Pass.

How do I get information about Six Flags Magic Mountain and the area?

You may visit the various pages on the website to find information on all of our rides, shows and attractions, as well as local lodging.Six Flags Great Adventure & Safari

View Lodging Page

What are the current ticket prices?

Six Flags Great Adventure offers a variety of ticket combinations. See our tickets page for information and prices on daily admission, season passes and other options.

View Ticket Page

What are the operating hours?

For more information, see our park calendar.

View Operating Calendar

What concerts are planned for this year?

Great concerts are held throughout the season. Visit our evnts calendar for current concert listings, and check back throughout the season, as we continuously add performances to our lineup.

View Event Calendar

What is the email newsletter and how do I receive it?

The email newsletter, In The Loop, is sent several times a month with updates on special events and discounts.  Be sure to join In The Loop to have the latest news, great offers and other specials delivered to your inbox. Join now!

Sign Up For eNewsletter  

What is the mailing address and phone number?

Six Flags Great Adventure Route 537 P.O. Box 120 Jackson, NJ 08527 (732) 928-2000

What kinds of food does the park have?

From hamburgers and fries to chicken or pizza, there are eateries for every taste conveniently located throughout the park.  Salads are available, plus delicious treats such as funnel cakes and ice cream. Six Flags Great Adventure proudly serves Coca-Cola products throughout the park for your enjoyment as well.  Check out our food listings.View Dining Page

What special events are planned for this year?

Visit our events calendar for upcoming events. We add performances throughout the season, so be sure to check back often.

View Event Calendar

What types of jobs does Six Flags Magic Mountain offer and how do I apply?

Six Flags Great Adventure has positions in various departments, and you may find this information and apply online.

View Jobs

Park Information

What is Six Flags Great Adventure’s alcoholic beverage policy?

Alcoholic beverages must be purchased from a location within Six Flags Great Adventure. No outside alcoholic beverages will be permitted on Six Flags property nor allowed in or out of the admission gates, including our guest parking lot. No one under the age of 21 is permitted to consume alcoholic beverages and proper identification is required from all guests, regardless of age, looking to purchase an alcoholic beverage from Six Flags Great Adventure. Guest are unable to leave the location in which their alcoholic beverage was purchased. Six Flags Great Adventure reserves the right to refuse service to any costumer, excessive consumption of alcohol is cause for ejection from the park without a refund.

 

What is The Flash Pass and how does it work?

THE FLASH Pass is a ride reservation system.

Learn About THE FLASH Pass

When is Safari Off Road Adventure Open?

Safari Off Road Adventure runs on operational days from opening day until the last weekend in October. The Safari attractions close earlier than the theme park, so please arrive to the line by 3:30 p.m. Line closures vary depending on the season and capacity.

Where can I find information for guests with disabilities?

Visit our guests with disabilities pages for information on accessibility at Six Flags Great Adventure.

View Guest With Disabilities Page

How do I re-enter the park if I have to leave for some reason?

Guests who leave the park and plan to return must get their hand stamped before they leave the park at the exit/re-entry gate. Guests may exit and re-enter prior to 8 p.m. at no additional charge, but must purchase an additional ticket if they wish to leave and re-enter after 8 p.m. When Guests return to the park they must enter through the re-entry gate with a proper hand stamp or re-entry will not be allowed. Transferring hand stamps is a violation of Six Flags policies and is strictly forbidden.

Is Safari Off Road Adventure included with Theme Park admission?

Yes, Safari Off Road Adventure is included with theme park admission or season pass.  It is one of our most popular attractions and the line can be long, plan to visit early in your day.

Is smoking permitted in the park?

Six Flags Great Adventure is smoke-free, so smoking is permitted in designated areas only. E-cigarettes may only be used in designated smoking areas. Please refer to park signs for designated smoking locations or ask a staff member.

Is there a place to store my belongings inside the park?

Electronic, PIN CODE Access, lockers are available for rent at the main gate entrance, Coca-Cola Freestyle™ and Nitro areas.  Please ask a Six Flags staff member for the closest locker location. Both dollar bills and credit cards are accepted.

May I bring my own food and beverages into Six Flags Great Adventure?

Food, beverages, coolers and grills may not be brought into the park. The only food exceptions is for food allergies as described below and infant food, in non-glass jars. Six Flags Great Adventure prohibits the use of grills and open flames in and around the property, including parking lots. Guests who suffer from sensitivities or life-threatening allergies may bring food into the park if they do not feel comfortable with the menu options available. In this case, the food must be limited to the individual with the allergy and may contain: two sealable sandwich bags (7×8 inches) and one snack to accommodate their visit (such as a piece of fruit, or a fruit bar, or a snack that fits in a sandwich bag).  One small soft-sided cooler may be brought into the park to carry these items. No outside beverages are permitted. Please see Security at Six Flags Great Adventure to receive a medical sticker.

My family will be visiting. What can we all do together?

There are plenty of rides and activities your family can enjoy together while visiting Six Flags Great Adventure. Stop by Guest Relations for help planning your day at the park and a copy of your Guide to Family Fun at Six Flags Great Adventure. We have even more ideas on our tips for family fun page.

View Tips for Family Fun Page

What happens if I lose something while at the park?

Lost and Found is located in the outer mall of the park, past the turnstiles. Be sure to get your hand stamped before exiting if you plan to return for the day. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Any items that are retrieved from rides areas when the park closes will be kept at Lost and Found for seven days. For information regarding a lost article, please call (732) 928-2000, extension 2151.

What happens if it rains?

The park contains all types of activities, many of which are not dependent upon good weather, including indoor shows, games and arcades. While some rides and shows may close due to rain or wind, these rides and shows are opened as soon as the weather clears. Refunds and rainchecks are not offered.

Are laser pointers permitted at Six Flags Great Adventure?

For the safety of our Guests and employees, laser pointers are not permitted.

Are pets permitted at Six Flags Great Adventure?

Pets are not permitted in the parks, with the exception of service animals. 

Do you have any suggestions if our party gets separated?

Arrange a meeting place and time should your party become separated. Although we are unable to page for separated party members, messages can be left for them at Lost Parents and Guest Relations. We have a Lost Parents Center where our employees will take children who have been separated from their family or group.

Do you rent strollers and wheelchairs?

We offer a limited number of strollers, wheelchairs and electronically controlled vehicles for rent on a first‚Äîcome, first‚Äîserved basis. To rent yours, stop over on Main Street next to Guest Relations. Cash or credit card can be used for rentals. Wheelchair rentals are $25 and require a $25 deposit by a credit card, electronic convenience vehicles are $50 and require a $50 deposit by a credit card. Guest must be 18 years old or older to rent an ECV.

Does Six Flags Magic Mountain have a dress code?

In keeping with our family-friendly atmosphere, and for health and safety reasons, National Site strictly enforces a dress code. Proper attire must be worn in the park at all times, including shirts and appropriate footwear. Clothing with rude, vulgar or offensive language or graphics is not permitted at any time (shirts cannot be turned inside out as a solution). Bathing suits may be worn only in the water park area. Park admission may be denied if clothing is deemed by management to be inappropriate.

Does Six Flags Magic Mountain have automatic tellers (ATMs)?

There are several ATM’s located throughout the park for your convenience.

Attraction Information

What is Six Flags Great Adventure’s oldest existing roller coaster?

The Runaway Mine Train opened in 1974.

What is The Flash Pass and how does it work?

THE FLASH Pass is a ride reservation system. Learn About THE FLASH Pass

What is your loose article policy?

Loose articles are not permitted on the following rides (El Toro, THE JOKER, Kingda Ka) and should be left with non-riders or secured in lockers.  Loose articles of any kind (including but not limited to purses, backpacks, beverage containers, cell phones and keys)  may not be taken past the queue entrance and cannot be left on the load/unload platform.

Loose articles for the balance of rides such as cell phones, keys, or other small items must be secured in cargo pockets, zippered pockets.  Article bins are available to be used at Dare Devil Dive, El Diablo, Great American Road Race, Houdini‚Äôs Great Escape, Runaway Mine Train, Slingshot, and The Twister.  All loose articles which cannot be secured must be locked in a locker, or left with a non-rider prior to entering the queue line

What ride restrictions are there?

Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines. These restrictions are listed on the specific ride pages throughout our Web site, and on signs posted at each ride. You may also visit our guest relations page for information on accessibility at Six Flags Great Adventure.

View Guest Relations Page

What are the most popular rides for thrill-seekers?

Thrill seekers are sure to enjoy one of our amazing roller coasters including El Toro, Kingda Ka, Nitro, GREEN LANTERN and BIZARRO. Plus, the world’s tallest drop ride, Zumanjaro: Drop of Doom! Plan to ride our most popular rides early in the day or after 6 pm. Visit our all rides page for a complete listing.

View All Rides

What does the Safari Off Road Adventure include?

Safari Off Road Adventure includes a tour of the various areas of the Safari, including a stop at the midway point, Camp Aventura. Stops at Camp Aventura are subject to availability. Tours may be altered without notice for safety or weather related reasons.

Are there any rider restrictions for Safari Off Road Adventure?

This attraction features renovated open-air military vehicles to enhance the guest experience while riding through the Safari. Due to the off-road nature, the terrain may be bumpy during the tour. Pregnant women and guests with back or neck issues should use caution.

What is considered exceptional size where rides are concerned?

Safety is our number one priority. Guests with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride and at the Ride Information Station.

Are there restrictions for guests with casts?

Restrictions regarding casts vary by ride and attraction.  For information specific to the rides and attractions, please see the Ride Information Center. 

Are there restrictions for guests with prosthetic devices?

There are restrictions on certain rides, depending on the prosthetic device. Please visit the Ride Information Center to pick up our ADA Guide. You may also visit our guest relations page for information on accessibility at Six Flags Great Adventure.

View Guest Relations Page

Are there rides for small children to enjoy?

Six Flags Great Adventure offers two children’s areas including Safari Kids and Bugs Bunny National Park. Don’t forget to check out the view of the entire park from the Skyway and Big Wheel. And, make sure you take a ride on our 19th Century wood-carved English Carousel, one of the few remaining in the world. Visit the Wild Walkway to see some animals up close, or experience Safari Discoveries Animal Encounters. Stop by Guest Relations for help planning your day at the park and a copy of your Guide to Family Fun at Six Flags Great Adventure. See all of our children’s rides on the kids page.

View Kids Page

Can I bring my service animal on Safari Off Road Adventure?

Service dogs and other animals are not permitted on tour trucks or at Camp Aventura.

Does Safari Off Road Adventure operate in the rain?

Tours through the Safari may run through the rain. The attraction is subject to closure for weather. Severe weather may cause the tour to be altered without notice.

Food and Brew Rides

The festival takes place during theme park operating hours and the entire park is open. Food & Brew Festival is included with Theme Park Admission, Season Pass or Membership.

How long do I have to wait for a Safari tour?

The wait time at Safari Off Road Adventure varies daily. The FLASH Pass is available for this attraction. If a guest is to leave the line for any reason while waiting for a tour, the spot in line is forfeited and guests will have to return to the end of the queue.

How long is a Safari Off Road Adventure tour?

A tour through the Safari is about 35 minutes. If guests choose to exit their vehicle at Camp Aventura, tour time will be extended based upon their time spent experiencing that portion of the attraction.

How many rides does Six Flags Magic Mountain have?

Six Flags Great Adventure offers 14 coasters including Kingda Ka, Nitro and El Toro plus 52 other attractions. Visit our all rides page for a complete listing.

View All Rides

How many roller coasters does Six Flags Magic Mountain have?

Six Flags has 14 including world famous Kindga Ka, Nitro and El Toro. Please visit our all rides page of this site for a complete list of rides.

View All Rides

Is Safari Off Road Adventure ADA Accessible?

The trucks featured on Safari Off Road Adventure are ADA accessible, although do not accommodate ECV machines. Wheelchairs are available at the attraction for guests to transfer into for the duration of the tour.

Some rides require that a child be accompanied by an adult or responsible person. How are these defined?

This is defined as a responsible person that is at least 16 years of age and meets all of the rider requirements. 

Trip Planning

Which hotels are close?

Please see our lodging page for more information.View Lodging Page

 

 

Is there a place where I can leave my pets?

Pets are not permitted in the parks, with the exception of service animals. 

What are the best days to visit?

Plan to visit when attendance is lightest. Best bets: Weekdays during the summer and any regular operating day during the months of April, May and September.

What is the weather like?

The weather varies on a daily basis. We recommend you bring a jacket or sweatshirt for cool mornings and evenings. Store it in the park’s lockers.

Online Purchases

Can I pick up my order at the park?

A “will call” option is not available at this time. However, for Print-N-Go tickets only, if you are unable to print your tickets, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following:

The credit card used to purchase these tickets.

Photo ID

Your email receipt or your order confirmation number.

If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

Do tickets have an expiration date?

Date specific tickets are valid only on the specific dates shown. Tickets and season passes without specific dates are valid during the current operating season.

How can I call Customer Support?

We provide 24×7 technical support for our online store at (407) 261-4290. Our eCommerce technical support team can ONLY help you complete a purchase and CANNOT provide ANY assistance with Memberships, refunds, events or park merchandise (if you ask them to help with anything other than online purchases they will ask you to contact the park directly).

If you need to contact us about your Membership, please visit sixflags.com/membership. If you need assistance with anything else, please visit our Contact Us page.

How can I look up my receipt or reprint my Print-N-Go order?

To look up your receipt, enter the last four digits of your credit card number and your 10-digit telephone number. Once your receipt is shown, you can click the link to reprint your Print-N-Go order. Last 4 of credit card Zip Code Phone Number 

How can I purchase more than 10 Season Passes?

To order more than 10 Season Passes, please call (732) 928-2000 x2838.

How do I get my season passholder coupon book?

Guests can view their coupons online by logging into the season pass portal. 

How do I print my tickets at home?

Print-N-Go technology allows you to print your tickets from your computer printer and use those tickets at the park. Skip the ticket booth. Go straight to the gate!

You must assign the name of the ticket holder to each Print-N-Go ticket before printing your tickets.

You will be asked to register each ticket after the purchase is complete by clicking on the Print-N-Go logo on the order confirmation screen.

If you do not know the name of the person(s) who will use the ticket(s), please wait to print the ticket(s).

For security reasons, including deterring online fraud, each guest must show photo ID at the turnstiles matching the name that is printed on the ticket. Only young children without Student ID will be allowed entry without ID.

I can’t complete the order because I don’t know all of the information about the season passholder. What should I do?

You must have all of the information necessary to complete the order. If you do not have all of the information, you may purchase a season pass directly from the park.

Why can’t I view the online store?

This e-commerce website requires the free Macromedia Flash Player 10. If you do not have the Flash Player 10 and wish to download the latest version, or you are unsure what version of Flash you are currently using, please click here. The minimum recommended screen resolution is 1024 X 768. The minimum recommended connection speed for dial-up modems is 56k.

What if I cannot print my ticket(s)?

Check to make sure your printer is plugged in, properly connected and turned on.

Make sure that all color and black ink cartridges contain ink and are working properly.

If you are not sure that you have ink, please print a test page such as an email or a photograph.

If you are still unable to print your tickets, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply.

You will need to bring the following:

The credit card used to purchase these tickets.

Photo ID.

Your email receipt or your order confirmation number.

If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

What if I lose my Print-N-Go Ticket(s)?

If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply.

You will need to bring the following:

The credit card used to purchase these tickets.

Photo ID.

Your email receipt or your order confirmation number.

If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

What if I made a mistake when ordering items from this site?

Please note:

Before you make your final purchase, carefully review your selections. We do not offer refunds for any tickets purchased online or at the gate.

The ecommerce call center staff cannot process a refund under any circumstances.

Our tickets are non-transferable. A ticket purchased for a specific Six Flags branded park is only accepted at that theme park or water park location.

Tickets purchased for park special events or concerts are only accepted at the gate for the day of the event.

What is the refund policy?

Tickets, season passes and all vouchers purchased on this site are non-refundable. Please be sure you have selected the correct park, the correct tickets and the correct number of tickets before completing your purchase. Six Flags does not offer cancellations, refunds, rain checks or exchanges. Because Six Flags occasionally offers extra discounts or purchase incentives, pricing on sixflags.com is available as is, only at the time the order is placed. Pricing adjustments will not be made for previous orders based on past or future promotions or sale prices.

Why did I receive a special online offer via email, but my friend didn’t?

Like many companies, Six Flags occasionally offers discounts to select recipients in an effort to test different marketing offers before rolling out programs to the general public. Unfortunately, system limitations and testing methodologies limit the number of people we can include in our beta tests so we are unable to add participants.

Pricing and Admissions

I am having a problem with my online ticket order. What should I do?

Please contact Guest Relations at (732) 928-2000 extension 2838.

I have young children in my group. Am I required to purchase a ticket for them to enter the park?

Children ages 2 and younger can enter the park for free.

I lost something in the park. What should I do?

Head on over to Lost and Found located outside the front gate – make sure to get your hand stamped if you plan on returning to the park. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Items will be retrieved from ride areas when the park closes and kept at Lost and Found for seven days. Report your lost item online on our Lost & Found page information.View Lost & Found Page

Is the Water Park included with Theme Park Admission?

No. Admission to the Water Park requires a separate Admission Ticket.

Is there a discount for AAA members?

AAA members receive $5 off the general admission with the "Show Your Card and Save" program when presenting your membership card at any of our ticket booths (good for up to six discounted tickets). 

What does my Six Flags Magic Mountain admission ticket include?

Your Six Flags Great Adventure admission ticket includes most rides and attractions. Some attractions may require an additional fee.

What if I have an unused daily ticket that has expired?

Six Flags admission tickets, Bounce Back tickets and internet Print-N-Go tickets cannot be extended past their expiration date. They can, however, be used for a half-price discount on a full-price regular admission at the Guest Relations office on your next visit to the park during the season. You will need to visit Guest Relations when you arrive at the park.

What if I have an unused season pass from a prior season?

Six Flags Great Adventure Season Passes are only valid for the year they are purchased. We do not offer upgrades from year to year.

What is the minimum size of a group?

15 people will qualify you for the group rate. Once you purchase a minimum of 15 tickets, you will get 1 free chaperone ticket for every 10 tickets you purchase.

What should I do if I can’t print my online tickets?

You can have your tickets printed for you at the Guest Relations building. You will need the credit card you used to order the tickets, I.D. and your order confirmation number.

Food and Brew Credit SP Member Discount

No, Membership discounts are not valid on Food & Brew food and beverage credits. Season Pass Holders and Members will receive bonus credits with their purchase valid for food redemption only. Bonus credits not valid for alcoholic beverages.

Food and Brew Credits

Credits can be purchased at Villain’s Cafe, Ale House, Beer Truck and Festival Bar.

$20 for 10 credits

$30 for 20 credits or 25 credits with Season Pass or Membership

How do I register my season pass and receive eCoupons?

If you purchased your pass at the park, check in your pass, name and e-mail address at the Ticketing Services Center right outside of the park's exit gates or on your personal computer. Once that's done or if you bought your pass online register for eCoupons at the Season Pass Center or online through the pass holder website.Phone/Computer Pass Holder Check-InPass Holder Website

How much does each ticket delivery option cost?

There is no additional shipping charge. Shipping is included in the processing fee.

How much is parking?

Parking prices can be found on the tickets page.

View Ticket Page

How much money should students bring with them to the park?

We leave this up to each individual’s discretion. This also varies depending on if a dining option (Meal Vouchers or a Catered Picnic) was pre-purchased for the group.

Besides cash, what other forms of payment does Six Flags Magic Mountain accept?

Six Flags Great Adventure accepts Discover, Mastercard, Visa and American Express credit cards. Our online store also accepts PayPal. 

Do you offer a non-rider discount?

No, National Site is a pay one price facility. Because of the breadth of entertainment offered for all ages, Six Flags maintains the pay-one-price policy for all Guests to enjoy the rides, slides, shows, and other entertainment.

Do you offer a Travel Agent discount?

No. However, Group Rates are available for travel related groups through our Group Sales office. For groups of 15 or more call 732-928-2000 ext. 2859 or visit the Groups page on our website.

Do you offer military discounts?

Most military bases offer discounted admission tickets at their MWR/ITR offices. Please visit your military base for more information.