Contact Us

Chat With Us Live 6 AM to 1 AM

Live Chat is the fastest way to reach us. Coasterbot (our chatbot) will try to answer your question first, and if it can’t you can ask for a “real person” at any time. We have Guest Relations Team Members standing by from 6 AM until 1 AM CT every day. To access live chat, click the “Chat Now” button on the bottom of any page.

Send Us A Note

If you have a more detailed question or comment or our chat queue is too long please don’t hesitate to send us a note. Usually we’ll get back to you within a few hours (please allow up to 24 hours).

Request a Call Back

If you’d prefer to speak with a live operator, send us a note above along with your phone number, best time to reach you, and the details of your issue (don’t forget to include your account information) and request a live call back. We’ll research your situation and call you back as soon as we can. Please note that Live Chat is always the fastest, most immediate way to get a response.

Mail Us a Letter

Hurricane Harbor Rockford
7820 Cherryvale N Blvd.
Cherry Valley, IL 61016