Accessibility
Six Flags’ Attraction Access Program is designed to accommodate guests with disabilities or certain other qualifying impairments so they may participate in the enjoyment of our Parks. Each attraction at Six Flags has been evaluated for the criteria necessary for an individual to ride safely. We strive to make sure that Six Flags is fun and accessible for everyone and lots of guests with disabilities enjoy the park every day.
Guests with cognitive disorders, disabilities or mobility impairments who request helpful accommodations should obtain the IBCCES Individual Accessibility Card (IAC) by registering at www.accessibilitycard.org or contact the park to request helpful accommodations. Once a Guest has filled out the online application and uploaded necessary documentation, they will be able to access their digital Accessibility Card. Guests will present the IBCCES Accessibility Card and Information Sheet to the Ride Information Center (Guest Services) inside each park to receive any necessary accommodations.
Certified Autism Center TM
Six Flags has been designated as a Certified Autism Center (CAC) from the International Board of Credentialing and Continuing Education Standards (IBCCES). We are excited to enhance our level of service and are ready to welcome you as a Certified Autism Center.
Safety & Accessibility Guide
We work closely with the manufacturer of each of our rides and our policies incorporate the manufacturers’ guidelines as well as the requirements of the Americans With Disabilities Act. We hope that this Guide will help Guests make the best choices to ensure a safe, comfortable and convenient experience at the park. If, at any time, Guests need additional assistance or a further explanation of our policies and guidelines, they should feel free to ask any Six Flags Team Member.
Attraction Accessibility Program
Wheelchairs
For your convenience, wheelchair rentals are also available next to the lockers after the Entry Plaza. The fee for a standard wheelchair is $35 plus a $50 deposit, and an Electronic Convenience Vehicle (ECV) is $60 plus a $50 deposit. Debit/Credit Card required for wheelchair deposit. Because there are a limited number of wheelchairs and ECVs for rent, we suggest you bring your own and/or come early to ensure availability.
Guests may also use their own wheelchairs or ECV’s. If you need to take the rented wheelchair or ECV outside of the park, a Team Member escort is necessary to do so. Please ask for assistance at the park Exit. Battery recharging is also available at the Rental Center.
Service Animals
Trained service animals are welcome at our Six Flags Theme Parks. Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals. Miniature horses that have been individually trained to do or perform tasks for people with disabilities will qualify as service animals.
Service animals must be house broken and remain on a leash or harness and under the control of their handler at all times. Guests whose service animal demonstrates aggressive and/or annoying actions toward a Guest, Team Member, animal or animal attraction will be directed to remove the animal from the park.
Service animals are welcome in most locations of the park. Most of our rides are not equipped or designed for accessibility to service animals. Therefore, a member of your party must be available to stay with the animal while you ride.
Guests may take advantage of our Kid Swap policy for staying with their service animal. However, park Team Members will not take responsibility for, or provide care to any service animal. Refer to the section on Kid Swap for more information.
Service Animal “Relief Areas” are located at Chabot Stadium and near White Water Safari. In order to access the animal relief area by Chabot Stadium, please use the walkway to the left of Seaside Junction. This walkway will lead to a grassy area which is designated for Animal Relief use. The Animal Relief area near White Water Safari is the large grassy area at the base of the hill. Owners are responsible for disposing of their animal’s waste.
Further, the Park has service animal relief areas which are designated on the Park Map for the convenience of guest and their service animals.
Frequently Asked Question
The safety and well-being of our guests and employees is our absolute highest priority. This policy was implemented to better serve guests with disabilities and other impairments and ensure they have equal access to our rides and attractions. Our goal is to provide a safe and enjoyable visit for all our guests while accommodating their wide variety of needs.
Yes. To ensure fairness, the new policy applies equally to all guests with disabilities or other impairments, whether visible or not. All guests with a disability or other qualifying impairment that prevents them from standing in line for an extended period are required to present a valid doctor’s note in order to receive an Attractions Access Pass. This measure aims to reduce the past abuse of the accessibility system and is necessary considering our employees do not have the expertise to evaluate whether a handicap of any nature causes functional limitations.
Our new policy is in full compliance with both HIPAA and the ADA. We will not require you to share the nature of your disability. We only require a signed doctor’s note indicating that your disability or other impairment prevents you from standing in a ride queue for extended periods of time.
The Equal Access Pass program was completely replaced by the Attraction Access Pass program. The new Attraction Access Pass program is part of our continuing effort to ensure that disabled guests have the best possible experience while visiting our park.
All guests must register for the new IBCCES program prior to visiting the RIC for the first time this season. If guests visit the park without the card, they can apply on a smartphone at the park and receive the card immediately once the application has been completed online.
The new IBCCES Accessibility Card applies to all cognitive disorders and physical impairments.
You must apply annually for a new card. The card lasts for one year and can be used worldwide at any attraction or property that partners with the IBCCES.
Any guest who wishes to receive helpful accommodations must first apply and receive the card before visiting the Ride Information Center.
Yes, everyone who wishes to receive helpful accommodations must apply for the card before visiting the RIC.
No – Guests must complete the application at www.accessibilitycard.org. The IBCCES requires doctor’s notes with more detailed information than the note previously supplied to Six Flags. Therefore, any prior doctor’s note would not be applicable to the new IBCCES program.
Yes, to receive helpful accommodations, they will visit the Ride Information Center to receive an attraction access pass during each visit. Upon each visit, guests will need to log into their IBCCES portal to access their active Individual Accessibility Card (IAC).