Six Flags’ Attraction Access Program is designed to accommodate guests with disabilities or certain other qualifying impairments so they may participate in the enjoyment of our Parks. Each attraction at Six Flags has been evaluated for the criteria necessary for an individual to ride safely. We strive to make sure that Six Flags is fun and accessible for everyone and lots of guests with disabilities enjoy the park every day.
Guests with cognitive disorders, disabilities or mobility impairments who request helpful accommodations should obtain the IBCCES Individual Accessibility Card (IAC) by registering at www.accessibilitycard.org. Once a Guest has filled out the online application and uploaded necessary documentation, they will be able to access their digital Accessibility Card. Guests will present the IBCCES Accessibility Card and Information Sheet to the Ride Information Center (Guest Services) inside each park to receive any necessary accommodations.
Certified Autism Center TM
Six Flags has been designated as a Certified Autism Center (CAC) from the International Board of Credentialing and Continuing Education Standards (IBCCES). We are excited to enhance our level of service and our team members are currently undergoing the certification process. We will be ready to welcome you as a Certified Autism Center in early spring. We will continue to update this page as more information is available.
The Personal Care Attendant (PCA) program is designed to accommodate guests with disabilities who are in need of support services such as personal hygiene, eating, toileting, transferring, safe movement, maintaining continence and/or medication management, in order to participate in the Park’s goods, services and attractions. The PCA’s attendance is required to enable the guest to participate in the Park’s goods, services and attractions. The PCA is not a guest and shall not participate in any of the Park’s good, services or attractions separate and apart from their client. The PCA receives compensation for the PCA’s services, and the PCA is professionally licensed as a home health aide. If the Park discovers that the guest or the PCA has misrepresented the purpose of the PCA or that the PCA has acted as a patron of the Park as opposed to a PCA, the PCA and the guest will be expelled from the Park and may be barred from future entry.
This Six Flags Guest Safety and Accessibility Guide includes important information to assist Guests with planning their visit to the park and enjoy its various attractions, rides, services and amenities. In this Guide, Guests will find specific information for individuals with disabilities along with general policies and guidelines.
We work closely with the manufacturer of each of our rides and our policies incorporate the manufacturers’ guidelines as well as the requirements of the Americans With Disabilities Act. We hope that this Guide will help Guests make the best choices to ensure a safe, comfortable and convenient experience at the park. If, at any time, Guests need additional assistance or a further explanation of our policies and guidelines, they should feel free to ask any Six Flags Team Member.
Our goal is to safely accommodate the needs of all Guests. Our policies comply with the Americans with Disabilities Act (ADA) and applicable state laws.
Six Flags’ Attraction Accessibility Program is designed to accommodate Guests with disabilities or certain other qualifying impairments so they may participate in the enjoyment of our Parks. Each attraction at Six Flags has been evaluated for the criteria necessary for an individual to ride safety. Our ridership criteria (set forth on page 15 of this Guide) is based on the requirements of the attraction manufacturer and the ability of Guest to utilize all safely restraints and devices as designed, while maintaining the proper riding position throughout the duration of the ride. It is our policy to allow anyone to ride who meets all of these requirements and does not cause or create a legitimate safety concern to herself/himself or others. Our Attraction Accessibility Program matches the individual abilities of our Guests to the ridership criteria for each attraction.
The Attraction Accessibility Program is an accommodation designed to provide equal access to Park attractions and not to bypass other Guests waiting in the standard queue.
The following procedures apply to Guests who wish to participate in our Attraction Accessibility Program:
Guests can visit our Ride Information Center to obtain Six Flags’ Safety & Accessibility Guide to review the rider requirements of each ride or attraction.
Guests with cognitive disorders, disabilities or mobility impairments who request helpful accommodations should obtain the IBCCES Individual Accessibility Card (IAC) by registering at www.accessibilitycard.org. Once a Guest has filled out the online application and uploaded necessary documentation, they will be able to access their digital Accessibility Card. Guests will present the IBCCES Accessibility Card and Information Sheet to the Ride Information Center (Guest Services) inside each park to receive any necessary accommodations.
Note: Only IBCCES can issue the IBCCES Accessibility Card, and not Six Flags.
Necessary Documentation/Information for registration includes:
Contact Information:
- Name
- addresss
- phone/cell number
Cardholder Information:
- Recent photo of the cardholder for identification purposes
- Birth date
- Name of the disability/disorder
- Helpful accommodations needed
- Name of the attraction you are visiting
Healthcare Information:
Doctor’s note or Individualized Education Plan (IEP or equivalent) including the following:
- Full name of the healthcare professional or education professional
- NPI number (Provider ID) *
- Their title
- Their phone number
- Their email address
* Not required if uploading an Individualized Education Plan
* Individuals requesting the IAC should be 18 years or older
* The IAC does NOT guarantee entry to the attraction and any special accommodations provided are at the sole discretion of the attraction
ACCESSIBLE PARKING
We ask that Guests with some mobility, park in the main parking lot of the Theme Park if the distance from the gate makes it a feasible destination. The park does have limited wheelchair accessible parking by the Main Gate. If the accessible parking area is full at the time of your arrival, members of your party can be dropped off at the Main Gate using the drop off area. When you arrive at the parking lot tollbooths, ask the host or hostess for instructions regarding where to proceed for designated parking.
Guests who are deaf or hearing-impaired and are unable to hear ride safety information communicated over a public address system can request a written copy from the ride operator.
GUESTS USING SERVICE ANIMALS
Service animals are welcomed in most locations of the park, however, our rides are not equipped or designed for the accessibility or safety of service animals.
WHEELCHAIRS, WAGONS AND ECVS
Wheelchairs are available to rent for $15 for a single day and $14 for each additional day (should be consecutive). A license will be taken as deposit. Wheelchairs can be rented at the Main Gate or at the General Store.
Wagons are available to rent for $20 for a single day and $12 for each additional day (should be consecutive). A picture ID of the renter will be taken as deposit. Wagons can be rented at the Main Gate or at the General Store.
ECVs are available to rent for $45 for a single day. A license is taken as deposit. ECVs can be rented at the Main Gate, General Store or the Lodge at the Lake. Should be returned at the end of each day for proper charging.
We are sorry but we cannot take reservations for any of the above items and they are available on a first come first serve basis. Wheelchairs, Wagons and ECVs rented from Darien Lake are not permitted outside of the gate for any reason.
Frequently Asked Questions
Yes, to receive helpful accommodations, they will visit the Guest Relations to receive an attraction access pass during each visit. Upon each visit, guests will need to log into their IBCCES portal to access their active Individual Accessibility Card (IAC).
Doctor’s notes will be used online when filling out your IBCCES application and not at the park level. In order to obtain an Attractions Access Pass, guests should complete the one-time application at www.accessibilitycard.org. The IBCCES requires doctor’s notes with more detailed information than the note previously supplied to Six Flags. Therefore, any prior doctor’s note would not be applicable to the new IBCCES program. Once you have obtained an IBCCES card, you can present that to each park that you visit to receive the Attractions Access Pass.
Do I need to bring a doctor’s note every visit?
A doctor’s note will only be required for your next visit. We will make a notation in our system for all future visits. Only the nature of the document (e.g. medical attestation, etc), the personal identification information and the name of the employee who did the verification will be recorded in the system. (Remember that guests who request the Attraction Accessibility Pass that do not have a disability or impairment will be in violation of our Guest Code of Conduct and may be subject to civil penalties.)
What if I don’t have a doctor’s note?
We sincerely apologize for this inconvenience, however, an increasing number of guests are abusing the accessibility system and we want to ensure that we meet the needs of guests with disabilities who cannot wait in lines. We are happy to issue you a courtesy pass for this visit, however, a doctor’s note will be required on your next visit to obtain an Attraction Accessibility Pass.
What should the doctor’s note include?
We sincerely apologize for this inconvenience, however, an increasing number of guests are abusing the accessibility system and we want to ensure that we meet the needs of guests with disabilities who cannot wait in lines. We are happy to issue you a courtesy pass for this visit, however, a doctor’s note will be required on your next visit to obtain an Attraction Accessibility Pass.
Is a doctor’s note still required at the park?
No – Guests should complete the application at www.accessibilitycard.org. The IBCCES requires doctor’s notes with more detailed information than the note previously supplied to Six Flags. Therefore, any prior doctor’s note would not be applicable to the new IBCCES program.
The safety and well-being of our guests and employees is our absolute highest priority. This policy was implemented to better serve guests with disabilities and other impairments and ensure they have equal access to our rides and attractions. Our goal is to provide a safe and enjoyable visit for all our guests while accommodating their wide variety of needs.
Yes. To ensure fairness, the new policy applies equally to all guests with disabilities or other impairments, whether visible or not. All guests with a disability or other qualifying impairment that prevents them from standing in line for an extended period are required to present a valid doctor’s note in order to receive an Attractions Access Pass. This measure aims to reduce the past abuse of the accessibility system and is necessary considering our employees do not have the expertise to evaluate whether a handicap of any nature causes functional limitations.
Our new policy is in full compliance with both HIPAA and the ADA. We will not require you to share the nature of your disability. We only require an Individual Accessibility Card (IAC) indicating that your disability or other impairment prevents you from standing in a ride queue for extended periods of time.
The Equal Access Pass program was completely replaced by the Attraction Access Pass program. The new Attraction Access Pass program is part of our continuing effort to ensure that disabled guests have the best possible experience while visiting our park.
All guests should register for the new IBCCES program prior to visiting the Guest Relations for the first time this season. If guests visit the park without the card, they can apply on a smartphone at the park and receive the card immediately once the application has been completed online.
The new IBCCES Accessibility Card applies to all cognitive disorders and physical impairments.
You should apply annually for a new card. The card lasts for one year and can be used worldwide at any attraction or property that partners with the IBCCES.
Any guest who wishes to receive helpful accommodations should first apply and receive the card before visiting the Guest Relations.
Yes, everyone who wishes to receive helpful accommodations should apply for the card before visiting the Guest Relations.