First, be sure to read your email receipt for complete instructions (which contains a link to the ticket registration page URL). Second, check your printer. Make sure it is plugged in, turned on, properly connected, and has enough ink. If you are still unable to print your tickets, please go to the Guest Relations office at the park on the day of your visit where they will be able to look up your order and print your tickets for you. Be sure to bring the credit card used to purchase the tickets, a photo ID, and your email receipt or order confirmation number.