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What if I cannot print my ticket(s)?

Check to make sure your printer is plugged in, properly connected and turned on. Make sure that all color and black ink cartridges contain ink and are working properly. If you are not sure that you have ink, please print a test page such as an email or a photograph. If you are still unable to print your tickets, please go to the Season Pass Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. You will need to bring the following: The credit card used to purchase these tickets. Photo ID. Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Season Pass staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets.