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Frequently Asked Questions

We know you have questions about Six Flags, and we love answering them! Here are some of the questions we are asked most frequently:

Online Purchases

If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to Guest Services at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following: The credit card used to purchase these tickets. Photo ID. Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Guest Services staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

Your Six Flags Season Pass or Member ID Card can only be replaced by visiting Guest Relations at the Front Gate in person on any Park operating day. The replacement fee is $15. Upload your pass into the Six Flags App for convenient use.

What is the difference between THE FLASH Pass and a Skip the line Pass?

THE FLASH Pass is a ride reservation system that you can use as many times as you would like during your visit to the park. Some rides may have certain limitations. A THE FLASH Pass is an add-on item that can be purchased by anyone once they have gained access to the park. A Skip the Line pass is a special benefit for certain season pass/ membership holders. It allows those guests to skip the line of one (1) ride, one (1) time, for that one (1) passholder. Once the Skip the Line pass has been used the benefit will no longer be available for use.

Do I need a smart phone to use THE FLASH Pass?

Yes. A smart phone with access to the internet is required to utilize the service, including Skip The Line passes. Bands and tickets are not accepted at THE FLASH Pass ride entry points. Participating water parks may have alternative options.

Are there group rates for THE FLASH Pass?

Yes, for future purchases. Same day group sales are not available. If your group is of 15 to 99 guests, please use the Tickets & Passes tab and select Group Tickets from the drop-down menu. For groups of 100 people or more, please follow the same steps to request more information.

Can I use my All Season THE FLASH Pass at all parks?

No. The All Season THE FLASH Pass can only be used at your home park. There is a National Season THE FLASH Pass option that can be purchased from your home park website and be used at all participating THE FLASH Pass locations.

Can I use my THE FLASH Pass on any day after I purchased it?

No. THE FLASH Pass can only be used for the day it was purchased for. Dates are non-transferable.

Does THE FLASH Pass include admission to the park?

No. THE FLASH Pass does not include admission to the park. Admission is required to be able to utilize THE FLASH Pass.

Do all the names of the people using THE FLASH Pass have to be on the ticket voucher?

Yes, the ticket can only be used for the assigned guest. Tickets are for each person and cannot be shared.

How many tickets will I receive for a multi-party THE FLASH Pass?

Prices are per person; therefore each person must have their own ticket. If your group will be staying together each ticket can be used on the same account.

Is there a place where I can leave my pets?

Pets are not permitted in the park, with the exception of service animals. Six Flags Darien Lake does not provide kennel services. For the health and safety of your pet, do not leave it in your car for any length of time while visiting the park. Six Flags Darien Lake will call Animal Services to rescue your pet at your expense, which may also result in prosecution.

What is the weather like?

The weather varies on a daily basis. We recommend you bring a jacket or sweatshirt for cool mornings and evenings.

What are the best days to visit?

Every day is a great day to visit! But, if you are worried about long lines and crowds, plan to visit the park when attendance is lightest. Best bets: Weekdays during the summer and any regular operating day during the months of May, September and October.

Do you offer rain checks?

Rides may be closed temporarily during electrical storms, heavy rain, or high winds. Rides will re-open as soon as safe operations can be assured. Refunds or rain checks for inclement weather are not offered.

What should I do if I can’t print my online tickets?

You can have your tickets printed for you at the Ticket Issues Booth. You will need the credit card you used to order the tickets, I.D. and your order confirmation number.

What if I have an unused season pass from a prior season?

Season passes can only be used during the season they were purchased. No refunds or exchanges.

What if I have an unused daily ticket that has expired?

Tickets are only valid for the year and park in which they were issued. No refunds or exchanges.

What are the current ticket prices?

Visit our Ticket and Passes page for ticket prices.

I’ve lost my Pass card, what can I do?

You must have a valid Season Pass card to enter the park. Your registered Six Flags Darien Lake Season Pass can be replaced at Will Call during park operating hours for a fee. You can also download the Six Flags Mobile App, where you can load your Season Pass, and store up to 15 passes for family and friends on your phone for easy entry.

Does Six Flags Darien Lake sell gift certificates?

No, but with Print-N-Go, you can purchase tickets online at a discount and give them as a gift good for the entire season.

Does Six Flags Darien Lake offer a discount on admission for groups?

Groups of 15 or more people are eligible for a group discount. To learn more about group information, visit the Groups Page on the website.

Does my child need a Season Pass or ticket?

Children two years old and younger receive free admission to Six Flags Darien Lake. A guest does not need a season pass until they turn three years old. Once your child is three years old, the price would be the same as the other passes. If your two-year old is going to turn three during the current season, then we recommend buying the pass now, as it is usually cheaper than it will be later in the season.

1 2 3 80

Online Purchases

What if I lose my Print-N-Go Ticket(s)?

If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to Guest Services at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following: The credit card used to purchase these tickets. Photo ID. Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Guest Services staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

I’ve lost my Season Pass or Member ID Card, what can I do?

Your Six Flags Season Pass or Member ID Card can only be replaced by visiting Guest Relations at the Front Gate in person on any Park operating day. The replacement fee is $15. Upload your pass into the Six Flags App for convenient use.

Frequently Asked Questions

We know you have questions about Six Flags, and we love answering them! Here are some of the questions we are asked most frequently:

Online Purchases

If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to Guest Services at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following: The credit card used to purchase these tickets. Photo ID. Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Guest Services staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

Your Six Flags Season Pass or Member ID Card can only be replaced by visiting Guest Relations at the Front Gate in person on any Park operating day. The replacement fee is $15. Upload your pass into the Six Flags App for convenient use.

What is the difference between THE FLASH Pass and a Skip the line Pass?

THE FLASH Pass is a ride reservation system that you can use as many times as you would like during your visit to the park. Some rides may have certain limitations. A THE FLASH Pass is an add-on item that can be purchased by anyone once they have gained access to the park. A Skip the Line pass is a special benefit for certain season pass/ membership holders. It allows those guests to skip the line of one (1) ride, one (1) time, for that one (1) passholder. Once the Skip the Line pass has been used the benefit will no longer be available for use.

Do I need a smart phone to use THE FLASH Pass?

Yes. A smart phone with access to the internet is required to utilize the service, including Skip The Line passes. Bands and tickets are not accepted at THE FLASH Pass ride entry points. Participating water parks may have alternative options.

Are there group rates for THE FLASH Pass?

Yes, for future purchases. Same day group sales are not available. If your group is of 15 to 99 guests, please use the Tickets & Passes tab and select Group Tickets from the drop-down menu. For groups of 100 people or more, please follow the same steps to request more information.

Can I use my All Season THE FLASH Pass at all parks?

No. The All Season THE FLASH Pass can only be used at your home park. There is a National Season THE FLASH Pass option that can be purchased from your home park website and be used at all participating THE FLASH Pass locations.

Can I use my THE FLASH Pass on any day after I purchased it?

No. THE FLASH Pass can only be used for the day it was purchased for. Dates are non-transferable.

Does THE FLASH Pass include admission to the park?

No. THE FLASH Pass does not include admission to the park. Admission is required to be able to utilize THE FLASH Pass.

Do all the names of the people using THE FLASH Pass have to be on the ticket voucher?

Yes, the ticket can only be used for the assigned guest. Tickets are for each person and cannot be shared.

How many tickets will I receive for a multi-party THE FLASH Pass?

Prices are per person; therefore each person must have their own ticket. If your group will be staying together each ticket can be used on the same account.

Is there a place where I can leave my pets?

Pets are not permitted in the park, with the exception of service animals. Six Flags Darien Lake does not provide kennel services. For the health and safety of your pet, do not leave it in your car for any length of time while visiting the park. Six Flags Darien Lake will call Animal Services to rescue your pet at your expense, which may also result in prosecution.

What is the weather like?

The weather varies on a daily basis. We recommend you bring a jacket or sweatshirt for cool mornings and evenings.

What are the best days to visit?

Every day is a great day to visit! But, if you are worried about long lines and crowds, plan to visit the park when attendance is lightest. Best bets: Weekdays during the summer and any regular operating day during the months of May, September and October.

Do you offer rain checks?

Rides may be closed temporarily during electrical storms, heavy rain, or high winds. Rides will re-open as soon as safe operations can be assured. Refunds or rain checks for inclement weather are not offered.

What should I do if I can’t print my online tickets?

You can have your tickets printed for you at the Ticket Issues Booth. You will need the credit card you used to order the tickets, I.D. and your order confirmation number.

What if I have an unused season pass from a prior season?

Season passes can only be used during the season they were purchased. No refunds or exchanges.

What if I have an unused daily ticket that has expired?

Tickets are only valid for the year and park in which they were issued. No refunds or exchanges.

What are the current ticket prices?

Visit our Ticket and Passes page for ticket prices.

I’ve lost my Pass card, what can I do?

You must have a valid Season Pass card to enter the park. Your registered Six Flags Darien Lake Season Pass can be replaced at Will Call during park operating hours for a fee. You can also download the Six Flags Mobile App, where you can load your Season Pass, and store up to 15 passes for family and friends on your phone for easy entry.

Does Six Flags Darien Lake sell gift certificates?

No, but with Print-N-Go, you can purchase tickets online at a discount and give them as a gift good for the entire season.

Does Six Flags Darien Lake offer a discount on admission for groups?

Groups of 15 or more people are eligible for a group discount. To learn more about group information, visit the Groups Page on the website.

Does my child need a Season Pass or ticket?

Children two years old and younger receive free admission to Six Flags Darien Lake. A guest does not need a season pass until they turn three years old. Once your child is three years old, the price would be the same as the other passes. If your two-year old is going to turn three during the current season, then we recommend buying the pass now, as it is usually cheaper than it will be later in the season.

1 2 3 80

Online Purchases

What if I lose my Print-N-Go Ticket(s)?

If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to Guest Services at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following: The credit card used to purchase these tickets. Photo ID. Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Guest Services staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

I’ve lost my Season Pass or Member ID Card, what can I do?

Your Six Flags Season Pass or Member ID Card can only be replaced by visiting Guest Relations at the Front Gate in person on any Park operating day. The replacement fee is $15. Upload your pass into the Six Flags App for convenient use.

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