Frequently Asked Questions

We know you have questions about Six Flags, and we love answering them! Here are some of the questions we are asked most frequently:

Frequently Asked Questions

General Information  

What concerts are planned for this year?

Great concerts are held throughout the season. Visit our events calendar for current concert listings, and check back throughout the season, as we continuously add performances to our lineup.

View Calendar

What are the current ticket prices?

Six Flags Over Georgia offers a variety of ticket combinations. Visit our tickets page for information and prices on daily admission, season passes and other options.

Visit Tickets Page

When does the park open?

Please view our operating calendar for dates of operation.

View Calendar

What is the mailing address and phone number?

Drop us a line or give us a call! Our mailing address is:

Six Flags Over Georgia
275 Riverside Parkway SW
Austell, Georgia 30168
(770) 739-3400

Does Six Flags Over Georgia have live shows?

Nothing provides more lasting memories than a great show, especially when shared with friends and family. That's why, in addition to the most thrilling rides on the planet, you'll find a wide variety of top-shelf entertainment right here at the park. Concerts. Characters.  The kind of entertainment you'll be talking about for years to come. For shows, please visit our entertainment page or events page.

Can I bring my selfie stick or monopod into the park?

Selfie sticks, monopods, and similar items are not allowed inside Six Flags parks.

What if my question isn’t here?

If you don't see your answer here, feel free to call us at (770) 739-3400.

For technical questions about your online ticket order, call (407) 261-4290.

I’ll be visiting the park with my family, what can we all do together?

There are plenty of rides and activities your family can enjoy together while visiting Six Flags Over Georgia. Stop by Guest Relations for help planning your day at the park and a copy of your Guide to Family Fun at Six Flags Over Georgia. We have even more ideas on our tips for family fun page.

Tips For Family Fun

What types of jobs does Six Flags Over Georgia offer and how do I apply?

Six Flags Over Georgia has positions in various departments, and you may find this information and apply online.

Visit Jobs Page

What kinds of food does the park have?

From hamburgers and fries to chicken or pizza, there are eateries for every taste conveniently located throughout the park.  Salads are available, plus delicious treats such as funnel cakes and ice cream. Six Flags Over Georgia proudly serves Coca-Cola® products throughout the park for your enjoyment as well. View our dining page for a list of dining options.

View Dining Page

What are the operating hours?

Please view our park calendar for hours of operation.

View Calendar

What is the email newsletter and how do I receive it? 

The email newsletter, In The Loop, is sent several times a month with updates on special events and discounts.  Be sure to join In The Loop to have the latest news, great offers and other specials delivered to your inbox. Join now!

Join Newsletter!

How do I get information about Six Flags Over Georgia and the area?

You may visit the various pages on the website to find information on all of our rides, shows and attractions, as well as local lodging.

What special events are planned for this year?

Visit our events calendar for upcoming events. We add performances throughout the season, so be sure to check back often.

View Calendar

Park Information  

Can a friend save my place in line?

Even if the lines are really long and you have been waiting a long time, guests are still not permitted to save places in line, bypass others in line or exit the line and return to the same place for any reason. Guests exiting a line must go to the back of the line if they choose to return. Line jumping may be cause for ejection without refund.

Is there a place to store my belongings inside the park?

Locker wristbands can be purchased at most any gift shop in the park and are located next to Guest Relations near the park entrance, next to Monster Mansion® in the Peachtree Square section, and inside Hurricane Harbor.

How do I re-enter the park if I have to leave for some reason?

Guests who leave the park and plan to return must get their hand stamped before they leave the park at the exit e-entry gate. When Guests return to the park they must enter through the re-entry gate with a proper hand stamp or re-entry will not be allowed.

Transferring hand stamps is a violation of Six Flags policies and is strictly forbidden.

My family will be visiting. What can we all do together?

There are plenty of rides and activities your family can enjoy together while visiting Six Flags Over Georgia. Stop by Guest Relations for help planning your day at the park and a copy of your Guide to Family Fun at Six Flags Over Georgia. We have even more ideas on our tips for family fun page.

Tips For Family Fun

What is THE FLASH Pass and how does it work?

THE FLASH Pass is a ride reservation system. 

Learn More

Does Six Flags Over Georgia have a dress code?

In keeping with our family-friendly environment, Six Flags Over Georgia enforces a dress code. Proper attire must be worn in the park at all times, including shirts and appropriate footwear. Heely's shoes are NOT allowed to be used inside the park due to safety concerns.

Tattoos or clothing with offensive language or graphics are not permitted at any time. Examples of clothing not permitted are those which display:

  • Profanity 
  • Pornography 
  • Graphic Violence
  • Support of drugs or drug use
  • Gang symbols 
  • Promoting discrimination against any group

An image of an assault rifle or handgun does not, by itself, rise to the level of graphic violence.

Half T-Shirts/”Cut-Off” T-Shirts are allowed to be worn into the park, as long as the Half T-Shirt/”Cut-Off” T-shirt is long enough to cover the guest down to the belly button. If the Half T-Shirt/”Cut-Off” T-Shirt does not cover down to the belly button of the guest, admittance to the park will not be allowed, unless proper cover-up attire is obtained.

Proper swim-attire must be worn at all times while inside Hurricane Harbor. For all of our guests, bathing suits must be of proper size and fit to be worn at Hurricane Harbor, and may only be worn in water park areas. Thong-style bathing suits, undergarments and “cut-off” jeans/shorts are not allowed as proper swim attire in Hurricane Harbor.  

Park admission may be denied if clothing or tattoos are deemed to be inappropriate by management and the Guest refuses all reasonable options. Shirts cannot be turned inside out as a solution.

Where can I find information for guests with disabilities?

Visit our guest relations page for information on accessibility at Six Flags Over Georgia.

Guest Relations

Where should I leave my pets?

We know you love your pets and we love animals, too. Although pets are not allowed inside the park, you can board them for a fee at our kennels, located towards the East parking lot adjacent to the parking toll plaza of the park. Pets cannot be kept overnight and must have current vaccinations and registration tags. Water is provided, but food is not.

Are laser pointers permitted at Six Flags Over Georgia?

For the safety of our guests and employees, laser pointers are not permitted.

What is Six Flags Over Georgia's alcoholic beverage policy?

Six Flags Over Georgia serves alcoholic beverages at several locations throughout the park. Alcohol must be consumed in the permitted areas where it is sold inside the park. Outside alcoholic beverages are prohibited.

Does Six Flags Over Georgia have automatic tellers (ATMs)?

There are several ATM's located throughout the park for your convenience.

I lost something in the park. What should I do?

Head on over to Lost and Found located in Hometown Square. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Items will be retrieved from ride areas when the park closes and kept at Lost and Found for seven days.
Report your lost item online on our Lost & Found information page.
 
 

Are pets permitted at Six Flags Over Georgia?

Pets are not permitted in the park, with the exception of service animals.

Does the park ever close because of weather?

Yes, sometimes we have to close because of weather. Guest safety is our number one priority and there are certain weather circumstances that may cause the entire park to close earlier than scheduled or not open at all.

As soon as closures are confirmed the website operating calendar will be updated with the park’s current operating status. Please check the website prior to visiting on days when weather may be a concern.

View Calendar

Is smoking permitted in the park?

Six Flags Over Georgia is smoke-free, so smoking is permitted in designated areas only. Please refer to park signs for designated smoking locations or ask a staff member. E-cigarettes may only be used in designated smoking areas.

When should I plan to eat meals?

To get served faster, head to the restaurants at non-traditional lunch and dinner hours — before noon or after 2:00 p.m.

What happens if it rains?

The park contains all types of activities, many of which are not dependent upon good weather, including indoor shows, games and arcades. While some rides and shows may close due to rain or wind, these rides and shows are opened as soon as the weather clears. Refunds and rainchecks are not offered.

What should we do if our group gets split up?

If your child gets lost or separated from your party, don’t panic. Contact a Six Flags staff member or security officer for assistance, or go to Lost Parents Schoolhouse, across from Rabun Gap Railroad Station. Messages for separated parties can be left at Lost Parents. Before visiting, be sure to tell your children to contact a Six Flags employee if they get lost. We also encourage you to establish a meeting place in advance, just in case your group becomes separated.

May I bring my own food and beverages into Six Flags Over Georgia?

No outside food, beverages or coolers are allowed to be brought into Six Flags Over Georgia. However, exceptions are made for Guests with special dietary needs to include food allergies and baby food/formula. Guest should contact Park Security or Guest Relations when they arrive at the Park for approval to bring in special dietary foods. The special dietary food containers will be marked and dated to clearly show that they have been approved for entry into the park.

Where should I eat at the park?

Six Flags Over Georgia has food for every taste and there are eateries conveniently located throughout the park. You will find everything from hamburgers and fries to chicken or pizza, salads, and delicious treats such as funnel cakes and ice cream. Six Flags Over Georgia proudly serves Coca-Cola products throughout the park for your enjoyment as well. Check out our food listings page.

Do you have any suggestions if our party gets separated?

Arrange a meeting place and time should your party become separated. Although we are unable to page for separated party members, messages can be left for them at Lost Parents and Guest Relations. We have a Lost Parents Center where our employees will take children who have been separated from their family or group. You can leave a message and contact information at Lost Parents for the separated party.

Are recreational wheels (rollerskates, skateboards, etc.) allowed?

We know they are fun, but for safety reasons, no recreation wheels, including rollerblades, Heelys and other tennis shoe style roller skates are permitted at Six Flags Over Georgia.

Do you rent strollers and wheelchairs?

Strollers, wheelchairs and Electronic Convenience Vehicles (ECVs) are available to rent on a first-come, first-serve basis, just inside The British Section next to The Georgia Cyclone®.

What happens if it rains while I am in the park?

There are still a ton of activities that are amazingly fun in any kind of weather––including indoor shows, restaurants, shops, games and arcades. If rain, wind or electrical storms force us to close certain rides for your safety, they will re-open as soon as safe operations can be assured. Refunds or rain checks for inclement weather are not offered.

What happens if I lose something while at the park?

Claim or report your lost items at the Front Gate Security office, located just inside of the main gate. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Items will be retrieved from ride areas when the park closes and kept at Lost and Found for seven days. For information regarding a lost article, please call (770) 739-3400 x3216. All lost parents are directed to the Lost Parents Schoolhouse across from Rabun Gap Railroad Station.

What should I do about sun protection?

Sun protection is strongly recommended. Sunscreen may be purchased at most park retail locations.

Attraction Information  

What is your loose article policy?

The last thing you want is for item to fall out of your pocket while you are on a ride––your stuff could get lost or broken! Loose articles are not permitted on most rides and should be left with non-riders or secured in lockers. Six Flags and its employees are not responsible for lost or stolen items. Loose articles of any kind (including but not limited to purses, backpacks, and beverage containers) may not be taken past the queue entrance and cannot be left on the load/unload platform of the following rides: Goliath; Georgia Scorcher; Georgia Cyclone; Superman: Ultimate Flight.

Cell phones, pagers, or other small items must be secured in cargo pockets, zippered jacket pockets, or waist packs. All loose items that cannot be secured must be left in a locker or with a non-rider prior to entering the queue line.

What is Six Flags Over Georgia's oldest existing roller coaster?

Six Flags Over Georgia' oldest existing roller coaster is the Dahlonega Mine Train located in the Peachtree Square Section of the park. It was first introduced when the park opened in 1967! Don’t miss it––it’s awesome!

Are there restrictions for guests with casts? 

Restrictions regarding casts vary by ride and attraction.  For information specific to the rides and attractions, please refer to the Safety and Accessibility Guide.  The Safety and Accessibility Guide is available online or you may pick a copy up at Guest Relations.

View Safety & Accessibility Guide

How many roller coasters does Six Flags Over Georgia have? 

There are 11 roller coasters available to ride at Six Flags Over Georgia. The height requirements vary to allow a maximum of guests to enjoy them. For information on height requirments please check out a list of all of our rides. 

View Ride List

What is your loose article policy? 

Loose articles are not permitted on most rides and should be left with non-riders or secured in lockers. Six Flags and its employees are not responsible for lost or stolen items. Loose articles of any kind (including but not limited to purses, backpacks, and beverage containers) may not be taken past the queue entrance and cannot be left on the load/unload platform of the following rides: Goliath; Georgia Scorcher; Georgia Cyclone; Superman: Ultimate Flight.

Cell phones, pagers, or other small items must be secured in cargo pockets, zippered jacket pockets, or waist packs. All loose articles which cannot be secured must be left in a locker or with a non-rider prior to entering the queue line. 

What are the height requirements for the roller coasters? 

The height requirements vary for each roller coaster. The requirements, can be found online, listed in the Park Map & Guide you receive at the park, and at each ride. Height requirements are subject to change at any time for your safety.

View Park Map & Guide

How many rides does Six Flags Over Georgia have?

We have 35 rides available at our park. For a complete listing, including height requirements, please visit our Rides page.

Rides Page

What is THE FLASH Pass and how does it work? 

THE FLASH Pass is a ride reservation system. 

Learn More

What is considered exceptional size where rides are concerned? 

Safety is our number one priority. Guests with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride and at Guest Relations.

Guest Relations 

Are there rides for small children to enjoy?   

Six Flags Over Georgia is home to some of the most exciting family rides that your pint-sized ones will enjoy! For more information, please visit our kids page.

Visit Kids Page

What are the most popular rides for thrill-seekers? 

Six Flags Over Georgia features state of the art thrill rides, including Goliath and Superman: Ultimate Flight, the South's only flying roller coaster! Plan to ride our most popular rides early in the day, or after 6 pm. Visit our all rides page for a complete listing.

Ride List

Are there restrictions for guests with prosthetic devices? 

There are restrictions on certain rides, depending on the prosthetic device. Please visit Guest Relations to pick up our ADA Guide. 

Guest Relations

Who designs Six Flags Over Georgia rides?

Six Flags Over Georgia rides are specially designed and built by a variety of engineers, industry experts and worldwide leading manufacturers to create thrilling rides for your family's enjoyment.

Some rides require that a child be accompanied by an adult or responsible person. How are these defined?

Please refer to specific guidelines posted at the entrance of every ride. 

What ride restrictions are there? 

Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines. These restrictions are listed on the specificride pages throughout our Web site, and on signs posted at each ride. 

How many roller coasters does Six Flags Over Georgia have?

We have a total of 12 roller coasters available to ride at Six Flags Over Georgia. People come from all over the place just to experience them first hand.

Trip Planning  

What is the Six Flags email newsletter and how can I get it sent to me?

Our awesome email newsletter is sent several times a month. It’s a great opportunity to stay updated on all the most current news, discounts and special events happening at the park! To get our newsletter delivered to your inbox, join now!

Join Newsletter

When does the park open for the season?

Before you decide to spend the day with us, make sure we are open! Visit our operating calendar for our hours.

View Calendar

How can I find out about Six Flags’ live shows, concerts and special events?

Nothing provides more lasting memories than a great show! From musical performances to characters and a one-of-a-kind parade, we always have a wide variety of memorable entertainment right here at the park. For shows, please visit our concert listings, entertainment page, and events calendar. We add performances throughout the season, so be sure to check back often.

Where can I get a map of the park?

Check out our park map! It is available online. In addition, a free souvenir map is handed out in our Park Map & Guides when you first arrive in the park.

View Park Map

How much do tickets cost?

Six Flags Over Georgia offers a variety of ticket combinations. See our tickets page for information and prices on daily admission, special values, Season Passes and other options.

Tickets Page

What are the park’s hours of operation?

Park hours vary, so it is best to look up the hours when you’re planning your trip. Just go to the park calendar, scroll over the date you’d like to visit us, and the hours will pop up––it’s as easy as that!

View Calendar

Which hotels are close?

Please see our lodging page for more information.

Lodging Page

What is the weather like? 

The weather varies on a daily basis. We recommend you bring a jacket or sweatshirt for cool mornings and evenings. Store it in the park's lockers. 

What are the best days to visit? 

Plan to visit when attendance is lightest. Best bets: Weekdays during the summer and any regular operating day during the months of April, May, September and October.

Is there a place where I can leave my pets? 

Yes. We have kennels located in the East Parking lot as you approach the Front Gate. Pets can be boarded here for a fee of $10.00. The park will provide water for your pet but you must provide any food and walks you would like your pet to receive during your visit.  

Where can I get a map of the park?

Our park map is available online. In addition, once you arrive at Six Flags Over Georgia, there are park maps available in the Promenade as soon as you enter the park, or at Guest Relations. 

View Park Map

Online Purchases  

What should I do if I can't print my online tickets?

You can have your tickets printed for you at the Guest Relations building. You will need the credit card you used to order the tickets, I.D. and your order confirmation number.

What if I lose my Print-N-Go Ticket(s)?

If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following: The credit card used to purchase these tickets. Photo ID. Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

How can I look up my receipt or reprint my Print-N-Go order?

To look up your receipt, enter the last four digits of your credit card number and your 10-digit telephone number. Once your receipt is shown, you can click the link to reprint your Print-N-Go order.


Can I pick up my order at the park?

A "will call" option is not available at this time. However, for Print-N-Go tickets only, if you are unable to print your tickets, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following: The credit card used to purchase these tickets. Photo ID Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

Why is there a $1 "pending transaction" on my credit card statement?

If you purchased tickets and received a confirmation number, or if you tried to purchase tickets but the transaction did not complete, you may see a $1 "pending transaction" when reviewing your online credit card statement. The $1 transaction is used by the credit card networks to verify certain information prior to authorizing a purchase. In ALL cases this $1 transaction will automatically drop off and you will not be charged the extra dollar.

How do I get my season passholder coupon book?

Your special offers will be automatically loaded to your Season Pass or Membership Pass card. You will not receive a coupon book. Please visit mypass.sixflags.com to see all the benefits of your Pass!

View Pass Benefits

Do tickets have an expiration date? 

Date specific tickets are valid only on the specific dates shown. Tickets and season passes without specific dates are valid during the current operating season.

What is the refund policy for online ticket purchases?

Tickets, Season Passes and all vouchers purchased on this site are non-refundable. Six Flags does not offer cancellations, refunds, rain checks or exchanges. Please be sure you have selected the correct park, the correct date, the correct tickets and the correct number of tickets before completing your purchase. The ecommerce call center staff cannot process a refund under any circumstances. Tickets are non-transferable and will only be accepted at that theme park or water park location for which they were purchased. Tickets purchased for park special events or concerts are only accepted at the gate for the day of the event.

Why did I receive a special online offer via email, but my friend didn't?

Like many companies, Six Flags occasionally offers discounts to select recipients in an effort to test different marketing offers before rolling out programs to the general public. Unfortunately, system limitations and testing methodologies limit the number of people we can include in our beta tests so we are unable to add participants.

What is the Easy Payment Plan?

A billing program where the cost of the Pass can be paid over several months. See the Easy Payments Frequently Asked Questions.

How can I purchase more than 10 Season Passes?

Six Flags provides technical support by telephone 24 hours per day, 7 days per week. Please note that e-commerce technical support agents cannot: Provide park specific information such as hours of operation. Provide detailed information about the entitlements associated with tickets and passes. Provide detailed information about events. Help with questions about purchasing merchandise. Agents cannot approve or process refunds immediately under any circumstances. If you wish to speak with a technical support agent, please call (407) 261-4290.

How can I reach Customer Support?

We provide 24x7 technical support for our online store at (407) 261-4290. Our eCommerce technical support team can ONLY help you complete a purchase and CANNOT provide ANY assistance with Memberships, refunds, events or park merchandise (if you ask them to help with anything other than online purchases they will ask you to contact the park directly).

If you need to contact us about your Membership, please visit the member support center online. If you need assistance with anything else, please visit our Contact Us page.

Member Support Center

What if I cannot print my ticket(s)?

Check to make sure your printer is plugged in, properly connected and turned on. Make sure that all color and black ink cartridges contain ink and are working properly. If you are not sure that you have ink, please print a test page such as an email or a photograph. If you are still unable to print your tickets, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following: The credit card used to purchase these tickets. Photo ID. Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

I can't complete the order because I don't know all of the information about the season passholder. What should I do?

You must have all of the information necessary to complete the order. If you do not have all of the information, you may purchase a season pass directly from the park.

What if I made a mistake when ordering items from this site?

Before you make your final purchase, carefully review your selections. We do not offer refunds for any tickets purchased online or at the gate. The ecommerce call center staff cannot process a refund under any circumstances. Our tickets are non-transferable. A ticket purchased for a specific Six Flags branded park is only accepted at that theme park or water park location. Tickets purchased for park special events or concerts are only accepted at the gate for the day of the event.

Why can’t I view the online store?

This e—commerce website requires the free Macromedia Flash Player 8. Please download Flash Player 8, and try viewing the store again. The minimum recommended screen resolution is 1024 X 768. The minimum recommended connection speed for dial—up modems is 56k.

Download Flash Player

How do I print my tickets at home?

Print-N-Go technology allows you to print your tickets from your computer printer and use those tickets at the park. Skip the ticket booth. Go straight to the gate! You must assign the name of the ticket holder to each Print-N-Go ticket before printing your tickets. You will be asked to register each ticket after the purchase is complete by clicking on the Print-N-Go logo on the order confirmation screen. If you do not know the name of the person(s) who will use the ticket(s), please wait to print the ticket(s). For security reasons, including deterring online fraud, each guest must show photo ID at the turnstiles matching the name that is printed on the ticket. Only young children without Student ID will be allowed entry without ID.

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