Six Flags New England
Thrill Capital of New England
 
 
 
 

Guest Relations

We want to make sure you have a great time at Six Flags New England. So we’re always available to answer questions, offer advice and hear your suggestions. Visit us at the Guest Relations kiosk at the Main Gate when you arrive at the park, and our helpful staff will be happy to assist you however we can.

DONATIONS/COMMUNITY RELATIONS
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GUESTS WITH DISABILITIES
We strive to safely accommodate the needs of all guests including guests with disabilities. Safety and accessibility guidelines for certain rides and attractions have recently changed. Please view our Safety & Accessibility Guide for information regarding ride access, height and other physical restrictions, and Equal Access Passes. A copy of the guide is also available at Guest Relations.

SIX FLAGS SAFETY AND ACCESSIBILITY NOTICE
Our goal is to safely accommodate the needs of all Guests, including individuals with disabilities by providing equal access to rides and attractions.

Equal Access Passes are intended to accommodate Guests with mobility aides, service animals and legitimate disabilities that require alternative access to a ride. They are not designed to bypass or “skip” the lines and the wait will be equal to the posted wait times.

Individuals found to be fraudulently using the Equal Access Pass may be subject to civil penalties.

INCLEMENT WEATHER
For your safety, certain rides may need to close during severe weather. Most restaurants, theaters and shops will remain open. Rides will re-open as soon as possible. Six Flags New England reserves the right to shut down rides, close the park, and cancel any event due to inclement weather. For more information, reivew our Weather Guarantee program.

LOST CHILDREN
If your child gets lost or separated from your party, don’t panic! Contact a Six Flags staff member or security officer for assistance. If your child gets lost or separated from your party, contact the nearest Six Flags employee. You can also visit our Lost Parents areas located on Main Street and near Commotion Ocean in Hurricane Harbor. Before visiting, be sure to tell your children to contact a Six Flags employee if they get lost. We also encourage you to establish a special meeting place when you arrive, just in case your group becomes separated.

PARK ANNOUNCEMENTS
We regret that personal pages cannot be broadcast through the Park, but you can leave messages for other members of your party at Guest Relations.

PARK SECURITY
Your safety is our top priority. All guests are required to pass through metal detectors and have their bags inspected. Inappropriate items should be left at home or in your car.

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