Six Flags’ Attraction Access Program is designed to accommodate guests with disabilities or certain other qualifying impairments so they may participate in the enjoyment of our Parks. Each attraction at Six Flags has been evaluated for the criteria necessary for an individual to ride safely. We strive to make sure that Six Flags is fun and accessible for everyone and lots of guests with disabilities enjoy the park every day.
A disabled person pays the regular fee and their attendant has free access to the site. The attendant must be aged 12 or over.
Six Flags provides an attraction accessibility program for visitors living with a disability within the meaning of the Charter of Rights and Freedoms, RLRQ, c. C-12 and who are unable to enjoy the rides at our parks. Since May 21, 2015, due to increasing abuse from other visitors, people with reduced mobility or living with any other disability (visible or not) who are unable to line up to board rides will need to provide a medical certificate and photo ID to obtain an Attraction Accessibility Certificate. Their medical certificate must be presented to our ride information center (customer service) inside the park to obtain their attraction accessibility certificate.
Our goal is to accommodate visitors with reduced mobility or living with a disability, while reducing the number of people abusing our policy. We want to ensure that every visitor to a Six Flags park has a wonderful experience.
We apologize for any inconvenience this may cause some customers. We appreciate your help in achieving our goal of ensuring that every visitor to a Six Flags park has an enjoyable experience.
Visitors who attempt to obtain an Attraction Accessibility Certificate even if they are not mobility-impaired or living with a qualifying disability (visible or invisible) will be in breach of our visitor code of conduct and subject to civil penalties.
A disabled person pays the regular fee and their attendant has free access to the site. The attendant must be aged 12 or over.
Six Flags provides an attraction accessibility program for visitors living with a disability within the meaning of the Charter of Rights and Freedoms, RLRQ, c. C-12 and who are unable to enjoy the rides at our parks. Since May 21, 2015, due to increasing abuse from other visitors, people with reduced mobility or living with any other disability (visible or not) who are unable to line up to board rides will need to provide a medical certificate and photo ID to obtain an Attraction Accessibility Certificate. Their medical certificate must be presented to our ride information center (customer service) inside the park to obtain their attraction accessibility certificate.
Our goal is to accommodate visitors with reduced mobility or living with a disability, while reducing the number of people abusing our policy. We want to ensure that every visitor to a Six Flags park has a wonderful experience.
We apologize for any inconvenience this may cause some customers. We appreciate your help in achieving our goal of ensuring that every visitor to a Six Flags park has an enjoyable experience.
Visitors who attempt to obtain an Attraction Accessibility Certificate even if they are not mobility-impaired or living with a qualifying disability (visible or invisible) will be in breach of our visitor code of conduct and subject to civil penalties.
This Six Flags Guest Safety and Accessibility Guide includes important information to assist Guests with planning their visit to the park and enjoy its various attractions, rides, services and amenities. In this Guide, Guests will find specific information for individuals with disabilities along with general policies and guidelines.
We work closely with the manufacturer of each of our rides and our policies incorporate the manufacturers’ guidelines as well as the requirements of the Americans With Disabilities Act. We hope that this Guide will help Guests make the best choices to ensure a safe, comfortable and convenient experience at the park. If, at any time, Guests need additional assistance or a further explanation of our policies and guidelines, they should feel free to ask any Six Flags Team Member.
Our goal is to safely accommodate all guest needs.
The following procedures apply to guests who wish to participate in our attraction accessibility program:
What is the attraction accessibility certificate?
The Six Flags Attractions Accessibility Certificate is designed to accommodate people with disabilities or qualifying disabilities and enable them to fully enjoy their experience in our parks. Each Six Flags attraction has been evaluated according to strict criteria for safe boarding. Our boarding criteria are based on the ride manufacturer’s requirements and the guest’s ability to use all restraint and safety devices as intended, while maintaining the proper position for the entire duration of the ride. Our policy is to allow anyone who meets all these requirements and does not pose a legitimate safety concern to themselves or others to board our rides. Our attraction accessibility certificate matches our guests’ individual abilities with the boarding criteria for each attraction.
The Attraction Accessibility Certificate is designed to provide equitable access to the park’s attractions and is not intended to bypass other guests waiting in the regular queue.
How to request an attraction accessibility certificate
The following procedures apply to guests who wish to participate in our attraction accessibility program:
- Guests can visit our ride information center (customer service) to obtain the Six Flags Safety and Accessibility Guide to review the instructions to be followed by passengers for each ride or attraction. This guide is also available on our website at Safety and Accessibility Guide.
- To obtain an attraction accessibility certificate, guests with disabilities, reduced mobility or qualifying disabilities must visit our ride information center (customer service) located inside the park. These guests will need to present a valid medical note in order to receive an Attraction Accessibility Certificate. The medical note must indicate the name of the person requesting the attraction accessibility certificate, the name, address, telephone number and signature of the medical doctor on letterhead bearing his or her registration number. This note must be accompanied by a statement from the medical doctor indicating that the guest has a qualifying disability or incapacity that prevents him or her from waiting in a regular queue. Please note that the nature of the disability need not be indicated in the medical note. If the disability is temporary in nature, the medical note must indicate the duration of the temporary disability. An ID card must be presented at the time of issue (for children aged 12 and under, an ID card from the parent or guardian will be accepted).
Maximum number of attendants
In order to ensure equal treatment for all our guests, only guests with a qualifying disability or incapacity and a maximum of three (3) accompanying persons will be allowed access to the attractions via the secondary entrance. If the guest’s group consists of more than four (4) people, the other members of the group must proceed to the regular queue in order to access the ride or attraction.
How to use the Attraction Accessibility Certificate
To use the Attraction Accessibility Certificate, guests must go to the attraction’s secondary entrance and show their Attraction Accessibility Certificate to the ride attendant. The ride attendant will give the guest an appointment time for boarding. This waiting time between rides is comparable to that in regular queues. The guest and a maximum of three (3) companions may then proceed to the attraction, using the secondary entrance, at the time of the boarding appointment.
Important conditions
Guests using an Attractions Accessibility Certificate can rest in a comfortable area or enjoy other park attractions, services and rides while waiting for their appointment time, or while waiting for other members of their party to reach the platform from the regular queue. Guests and accompanying persons have a 15-minute delay period if they are late for their appointment.
Guests with an Attractions Accessibility Certificate are required to board the ride for their group to access the ride via the secondary entrance. If a guest with an Attractions Accessibility Certificate decides not to board the ride, his group must access the ride through the regular queue.
The attraction accessibility certificate is not designed to avoid queuing, and the appointment will be equivalent to the queue waiting time. If it is discovered that people have used the Attraction Accessibility Certificate fraudulently, this constitutes a breach of our Code of Conduct and they may be subject to civil penalties. Offenders may also be asked to leave the park without refund.
We welcome visitors with reduced mobility every day, and we do our utmost to make La Ronde accessible to all. Wheelchairs can be rented at the lockers located to the left of the main entrance after passing through the turnstiles (the same place as for stroller rentals), or at the Château du bonbon boutique at the rear entrance to La Ronde. The rental fee is $16.
As the quantity of wheelchairs available for rental is limited, we recommend that you bring your own, or arrive early to make sure you have one. Renting a wheelchair does not guarantee access to the rides.
Trained service animals are welcome at our Six Flags Theme Parks. Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals. Miniature horses that have been individually trained to do or perform tasks for people with disabilities will qualify as service animals.
Service animals must be house broken and remain on a leash or harness and under the control of their handler at all times. Guests whose service animal demonstrates aggressive and/or annoying actions toward a Guest or Team Member will be directed to remove the animal from the park.
Service animals are welcome in most locations of the park. Most of our rides are not equipped or designed for accessibility to service animals. Therefore, a member of your party must be available to stay with the animal while you ride.
Guests may take advantage of our Kid Swap policy for staying with their service animal. However, park Team Members will not take responsibility for, or provide care to any service animal. Refer to the section on Kid Swap for more information.
Further, the Park has service animal relief areas which are designated on the Park Map for the convenience of guest and their service animals.
PARK MAP
Service animals must be house broken and remain on a leash or harness and under the control of their handler at all times. Guests whose service animal demonstrates aggressive and/or annoying actions toward a Guest or Team Member will be directed to remove the animal from the park.
Service animals are welcome in most locations of the park. Most of our rides are not equipped or designed for accessibility to service animals. Therefore, a member of your party must be available to stay with the animal while you ride.
Guests may take advantage of our Kid Swap policy for staying with their service animal. However, park Team Members will not take responsibility for, or provide care to any service animal. Refer to the section on Kid Swap for more information.
Further, the Park has service animal relief areas which are designated on the Park Map for the convenience of guest and their service animals.
PARK MAP