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Attraction Accessibility

Certified Autism Center TM

Six Flags has been designated as a Certified Autism Center (CAC) from the International Board of Credentialing and Continuing Education Standards (IBCCES). We are excited to enhance our level of service.

Personal Care Attendant Program

The Personal Care Attendant (PCA) program is designed to accommodate guests with disabilities who are in need of support services such as personal hygiene, eating, toileting, transferring, safe movement, maintaining continence and/or medication management, in order to participate in the Park’s goods, services and attractions. The PCA’s attendance is required to enable the guest to participate in the Park’s goods, services and attractions. The PCA is not a guest and shall not participate in any of the Park’s good, services or attractions separate and apart from their client. The PCA receives compensation for the PCA’s services, and the PCA is professionally licensed as a home health aide. If the Park discovers that the guest or the PCA has misrepresented the purpose of the PCA or that the PCA has acted as a patron of the Park as opposed to a PCA, the PCA and the guest will be expelled from the Park and may be barred from future entry.

Water Park Guide

This Six Flags Water Park Guide includes important information to assist Guests with planning their visit to the park and enjoy its various attractions, rides, services and amenities. In this Guide, Guests will find specific information for individuals with disabilities along with general policies and guidelines.

We work closely with the manufacturer of each of our rides and our policies incorporate the manufacturers’ guidelines as well as the requirements of the Americans With Disabilities Act. We hope that this Guide will help Guests make the best choices to ensure a safe, comfortable and convenient experience at the park. If, at any time, Guests need additional assistance or a further explanation of our policies and guidelines, they should feel free to ask any Six Flags Team Member.

VIEW GUIDE

Wheelchairs

For your convenience, wheelchair rentals are also available at Hurricane Hank’s. The fee for a standard wheelchair is $25 plus a $25 deposit. Because there are a limited number of wheelchairs for rent, we suggest you bring your own and/or come early to ensure availability.

Guests may also use their own wheelchairs. If you need to take the rented wheelchair outside of the park, a Team Member escort is necessary to do so. Please ask for assistance at Guest Relations. 

Service Animals

Trained service animals are welcome at our Six Flags Theme Parks. Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals. Miniature horses that have been individually trained to do or perform tasks for people with disabilities will qualify as service animals.

Service animals must be house broken and remain on a leash or harness and under the control of their handler at all times. Guests whose service animal demonstrates aggressive and/or annoying actions toward a Guest or Team Member will be directed to remove the animal from the park.

Service animals are welcome in most locations of the park. However, service animals are not permitted on any attractions or in any pools at the Water Park. A member of your party must be available to stay with the animal.

Note: Park Team Members will not take responsibility for, or provide care to any service animal. 

Further, the Park has a service animal relief area designated near Guest Relations for the convenience of guests and their service animals.

PARK MAP

Frequently Asked Questions

Do I need to bring a note with me to each Six Flags park I visit?

No. Doctor’s notes will be used online when filling out your IBCCES application and not at the park level. In order to obtain an Attractions Access Pass, guests must complete the one-time application at www.accessibilitycard.org. The IBCCES requires doctor’s notes with more detailed information than the note previously supplied to Six Flags. Therefore, any prior doctor’s note would not be applicable to the new IBCCES program. Once you have obtained an IBCCES card, you can present that to each park that you visit to receive the Attractions Access Pass.

Does Six Flags respects its obligations pursuant to the Charter of Human Rights and Freedoms, CQLR c. C-12 towards guests with disabilities ?

The safety and well-being of our guests and employees is our absolute highest priority. This policy was implemented to better serve guests with disabilities and other impairments and ensure they have equal access to our rides and attractions. Our goal is to provide a safe and enjoyable visit for all our guests while accommodating their wide variety of needs.

If I have a cast, brace on/in a wheelchair do I need doctor’s note since my disability is obviously visible ?

Yes. To ensure fairness, the new policy applies equally to all guests with disabilities or other impairments, whether visible or not. All guests with a disability or other qualifying impairment that prevents them from standing in line for an extended period are required to present a valid doctor’s note in order to receive an Attractions Access Pass. This measure aims to reduce the past abuse of the accessibility system and is necessary considering our employees do not have the expertise to evaluate whether a handicap of any nature causes functional limitations.

Isn’t your new policy against HIPAA or ADA ?

Our new policy is in full compliance with both HIPAA and the ADA. We will not require you to share the nature of your disability. We only require a signed doctor’s note indicating that your disability or other impairment prevents you from standing in a ride queue for extended periods of time.

What happened to the Equal Access Pass?

The Equal Access Pass program was completely replaced by the Attraction Access Pass program. The new Attraction Access Pass program is part of our continuing effort to ensure that disabled guests have the best possible experience while visiting our park.

Can I still get a one-time courtesy visit (of receiving an attraction access pass) without the card?

All guests must register for the new IBCCES program prior to visiting the RIC for the first time this season. If guests visit the park without the card, they can apply on a smartphone at the park and receive the card immediately once the application has been completed online

Does the card apply only to autism, or to any disability?

The new IBCCES Accessibility Card applies to all cognitive disorders and physical impairments.

How often do I have to renew the card?

You must apply annually for a new card. The card lasts for one year and can be used worldwide at any attraction or property that partners with the IBCCES.

If I need special accommodations, like an attraction access pass, can I just visit the Ride Information Center or do I need the card first?

Any guest who wishes to receive helpful accommodations must first apply and receive the card before visiting the Ride Information Center.

If I received an Attractions Access Pass in the past, do I still need to apply for the new IBCCES program?

Yes, everyone who wishes to receive helpful accommodations must apply for the card before visiting the RIC.

Is a doctor’s note still required at the park?

No – Guests must complete the application at www.accessibilitycard.org. The IBCCES requires doctor’s notes with more detailed information than the note previously supplied to Six Flags. Therefore, any prior doctor’s note would not be applicable to the new IBCCES program.

Once Guests receive the card, do they still have to visit the Ride Information Center?

Yes, to receive helpful accommodations, they will visit the Ride Information Center to receive an attraction access pass during each visit. Upon each visit, guests will need to log into their IBCCES portal to access their active Individual Accessibility Card (IAC).

Attraction Accessibility

Certified Autism Center TM

Six Flags has been designated as a Certified Autism Center (CAC) from the International Board of Credentialing and Continuing Education Standards (IBCCES). We are excited to enhance our level of service.

Personal Care Attendant Program

The Personal Care Attendant (PCA) program is designed to accommodate guests with disabilities who are in need of support services such as personal hygiene, eating, toileting, transferring, safe movement, maintaining continence and/or medication management, in order to participate in the Park’s goods, services and attractions. The PCA’s attendance is required to enable the guest to participate in the Park’s goods, services and attractions. The PCA is not a guest and shall not participate in any of the Park’s good, services or attractions separate and apart from their client. The PCA receives compensation for the PCA’s services, and the PCA is professionally licensed as a home health aide. If the Park discovers that the guest or the PCA has misrepresented the purpose of the PCA or that the PCA has acted as a patron of the Park as opposed to a PCA, the PCA and the guest will be expelled from the Park and may be barred from future entry.

Water Park Guide

This Six Flags Water Park Guide includes important information to assist Guests with planning their visit to the park and enjoy its various attractions, rides, services and amenities. In this Guide, Guests will find specific information for individuals with disabilities along with general policies and guidelines.

We work closely with the manufacturer of each of our rides and our policies incorporate the manufacturers’ guidelines as well as the requirements of the Americans With Disabilities Act. We hope that this Guide will help Guests make the best choices to ensure a safe, comfortable and convenient experience at the park. If, at any time, Guests need additional assistance or a further explanation of our policies and guidelines, they should feel free to ask any Six Flags Team Member.

VIEW GUIDE

Wheelchairs

For your convenience, wheelchair rentals are also available at Hurricane Hank’s. The fee for a standard wheelchair is $25 plus a $25 deposit. Because there are a limited number of wheelchairs for rent, we suggest you bring your own and/or come early to ensure availability.

Guests may also use their own wheelchairs. If you need to take the rented wheelchair outside of the park, a Team Member escort is necessary to do so. Please ask for assistance at Guest Relations. 

Service Animals

Trained service animals are welcome at our Six Flags Theme Parks. Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals. Miniature horses that have been individually trained to do or perform tasks for people with disabilities will qualify as service animals.

Service animals must be house broken and remain on a leash or harness and under the control of their handler at all times. Guests whose service animal demonstrates aggressive and/or annoying actions toward a Guest or Team Member will be directed to remove the animal from the park.

Service animals are welcome in most locations of the park. However, service animals are not permitted on any attractions or in any pools at the Water Park. A member of your party must be available to stay with the animal.

Note: Park Team Members will not take responsibility for, or provide care to any service animal. 

Further, the Park has a service animal relief area designated near Guest Relations for the convenience of guests and their service animals.

PARK MAP

Frequently Asked Questions

Do I need to bring a note with me to each Six Flags park I visit?

No. Doctor’s notes will be used online when filling out your IBCCES application and not at the park level. In order to obtain an Attractions Access Pass, guests must complete the one-time application at www.accessibilitycard.org. The IBCCES requires doctor’s notes with more detailed information than the note previously supplied to Six Flags. Therefore, any prior doctor’s note would not be applicable to the new IBCCES program. Once you have obtained an IBCCES card, you can present that to each park that you visit to receive the Attractions Access Pass.

Does Six Flags respects its obligations pursuant to the Charter of Human Rights and Freedoms, CQLR c. C-12 towards guests with disabilities ?

The safety and well-being of our guests and employees is our absolute highest priority. This policy was implemented to better serve guests with disabilities and other impairments and ensure they have equal access to our rides and attractions. Our goal is to provide a safe and enjoyable visit for all our guests while accommodating their wide variety of needs.

If I have a cast, brace on/in a wheelchair do I need doctor’s note since my disability is obviously visible ?

Yes. To ensure fairness, the new policy applies equally to all guests with disabilities or other impairments, whether visible or not. All guests with a disability or other qualifying impairment that prevents them from standing in line for an extended period are required to present a valid doctor’s note in order to receive an Attractions Access Pass. This measure aims to reduce the past abuse of the accessibility system and is necessary considering our employees do not have the expertise to evaluate whether a handicap of any nature causes functional limitations.

Isn’t your new policy against HIPAA or ADA ?

Our new policy is in full compliance with both HIPAA and the ADA. We will not require you to share the nature of your disability. We only require a signed doctor’s note indicating that your disability or other impairment prevents you from standing in a ride queue for extended periods of time.

What happened to the Equal Access Pass?

The Equal Access Pass program was completely replaced by the Attraction Access Pass program. The new Attraction Access Pass program is part of our continuing effort to ensure that disabled guests have the best possible experience while visiting our park.

Can I still get a one-time courtesy visit (of receiving an attraction access pass) without the card?

All guests must register for the new IBCCES program prior to visiting the RIC for the first time this season. If guests visit the park without the card, they can apply on a smartphone at the park and receive the card immediately once the application has been completed online

Does the card apply only to autism, or to any disability?

The new IBCCES Accessibility Card applies to all cognitive disorders and physical impairments.

How often do I have to renew the card?

You must apply annually for a new card. The card lasts for one year and can be used worldwide at any attraction or property that partners with the IBCCES.

If I need special accommodations, like an attraction access pass, can I just visit the Ride Information Center or do I need the card first?

Any guest who wishes to receive helpful accommodations must first apply and receive the card before visiting the Ride Information Center.

If I received an Attractions Access Pass in the past, do I still need to apply for the new IBCCES program?

Yes, everyone who wishes to receive helpful accommodations must apply for the card before visiting the RIC.

Is a doctor’s note still required at the park?

No – Guests must complete the application at www.accessibilitycard.org. The IBCCES requires doctor’s notes with more detailed information than the note previously supplied to Six Flags. Therefore, any prior doctor’s note would not be applicable to the new IBCCES program.

Once Guests receive the card, do they still have to visit the Ride Information Center?

Yes, to receive helpful accommodations, they will visit the Ride Information Center to receive an attraction access pass during each visit. Upon each visit, guests will need to log into their IBCCES portal to access their active Individual Accessibility Card (IAC).