If you just purchased the ticket online, please allow a few minutes for the email to be sent to your inbox. After a few minutes, if the email has not arrived, check the Spam folder. If the receipt confirmation email is not there, it can be retrieved from the store. Click the Menu on the top left and go down to Order Lookup. From there, enter the email address and phone number used at the time of purchase and click Search. Select your order from the Order History results. Here you can view your receipt or your tickets. If you are in need of further assistance, please contact the technical support hotline at 407.261.4285 who can confirm your order details and re-send the receipt email.