The Great Escape & Splashwater Kingdom
Lake George, New York
Contact Us

Contact Us

If you have questions about the park or need assistance with anything at all, we’re here to help. You can reach us by phone, email or regular mail. We look forward to hearing from you.

Send Us A Note (Electronically)

Simply complete the form below. Please allow one business week for a response.

Give Us A Call

Park Information

For general park information, such as hours and ticket prices, check our park information page or call 518-792-3500.

Guest Relations

For assistance with customer service issues, please call Guest Relations at 518-792-3500 x3269.


The Membership program is nationally administered with limited direct park support. For help with your Membership please visit From there you can cancel, make a payment, or receive any other personal assistance you may require.

Online Orders

For help with your online order, please check our list of Frequently Asked Questions.

Group Sales

For information about bringing a group to the park, call 518-792-3500 x3361.

Send Us A Letter

Please address all written inquiries to:

The Great Escape
Eric Gilbert, Park President
Route 9, P.O. Box 511
Lake George, NY 12845



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