The Great Escape & Splashwater Kingdom
Lake George, New York
Contact Us

Contact Us

If you have questions about the park or need assistance with anything at all, we’re here to help. You can reach us by phone, email or regular mail. We look forward to hearing from you.

Send Us A Note (Electronically)

Simply complete the form below. Please allow one business week for a response.

Give Us A Call

Our phone number is (518) 792-3500.

Once our automated system picks up, press "1" for park assistance and information. Then you can press:

1 - General Information (Hours, Directions, Policies)
2 - Membership Support
3 - Group Sales
4 - Ticket Prices, Discounts & Season Passes
5 - Special Event Information
6 - Flash Pass, VIP Tours, Locker Rental, Lost & Found, Disability Info

Please note: Our operators are available during regular business/park hours. When we are very busy you may have to hold for a significant period of time. Contacting us via the form above is usually faster and more convenient.

MEMBERSHIP ASSISTANCE: The Membership program is a nationally administered program with limited direct park support. For help with your Membership please visit From there you can cancel, make a payment, or receive any other personal assistance you may require.

Send Us A Letter

Please address all written inquiries to:

The Great Escape
Eric Gilbert, Park President
Route 9, P.O. Box 511
Lake George, NY 12845



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