Contact Us

If you have questions about the park or need assistance with anything at all, we’re here to help. You can reach us by phone, email or regular mail. We look forward to hearing from you.

Send Us A Note (Electronically)

Simply choose a category and complete the form below. We will try to get back to you as soon as possible, but please allow up to one week for a response. If you need a faster response, please use one of the phone numbers below.

Give Us A Call

Guest Services

Guest Services Representatives are available Monday through Friday, between the hours of 9:00 A.M. and 4:00 P.M. CST and during Park Operating Hours to assist you with any questions, comments, or concerns you might have. Please feel free to contact us at 847‑249‑INFO (4636). Occasionally, there may be a brief wait in accessing a live operator due to the personal level of care we give to each Guest. If you must leave a message, please allow at least 48 hours for a response.

Group Sales

For information about bringing a group to the park, please call 847‑625‑7518 during normal business hours. This line is for Group Sales Inquiries only.

Media Inquiries

For any media inquiries, please contact our Public Relations office at 847‑249‑1776 x6100 or sfgrpr@sixflags.com

Occasionally, there may be a brief wait in accessing a live operator due to the personal level of care we give to each Guest. If you must leave a message, please allow at least 48 hours for a response.

Request A Donation

For information on our charitable donations program, please visit our ticket donations page. We have concluded our donation period for the 2013 season. We will begin accepting donation requests for the 2014 season beginning March 3, 2014.

Send Us A Letter

Six Flags Great America
Hank Salemi, Park President
P.O. Box 1776
Gurnee, Illinois 60031

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