Frequently Asked Questions
We know you have questions about Six Flags, and we love answering them! Here are some of the questions we are asked most frequently:
Frequently Asked Questions
Can I bring my selfie stick or monopod into the park?
Selfie sticks, monopods, and similar items are not allowed inside Six Flags parks.
What special events are planned for this year?
Visit our events calendar for upcoming events. We add performances throughout the season, so be sure to check back often.
What concerts are planned for this year?
Great concerts are held throughout the season. Visit our evnts calendar for current concert listings, and check back throughout the season, as we continuously add performances to our lineup.
What is the mailing address and phone number?
Six Flags Great Adventure Route 537 P.O. Box 120 Jackson, NJ 08527 (732) 928-2000
Where can I get a map of the park?
Our park map is available online. In addition, once you arrive at Six Flags Great Adventure, there are park maps available on Main Street as soon as you enter the park. They are also available at Guest Relations.
What are the operating hours?
For more information, see our park calendar.
What kinds of food does the park have?
From hamburgers and fries to chicken or pizza, there are eateries for every taste conveniently located throughout the park. Salads are available, plus delicious treats such as funnel cakes and ice cream. Six Flags Great Adventure proudly serves Coca-Cola products throughout the park for your enjoyment as well. Check out our food listings.
What is the email newsletter and how do I receive it?
The email newsletter, In The Loop, is sent several times a month with updates on special events and discounts. Be sure to join In The Loop to have the latest news, great offers and other specials delivered to your inbox. Join now!
What types of jobs does Six Flags Great Adventure offer and how do I apply?
Six Flags Great Adventure has positions in various departments, and you may find this information and apply online.
What are the current ticket prices?
How do I get information about Six Flags Great Adventure and the area?
When does the park open?
Visit the park operating calendar for information on park operating days and hours.
Does Six Flags Great Adventure have live shows?
Nothing provides more lasting memories than a great show, especially when shared with friends and family. That's why, in addition to the most thrilling rides on the planet, you'll find a wide variety of top-shelf entertainment right here at the park. Concerts. Characters. The kind of entertainment you'll be talking about for years to come. For shows, please visit our entertainment page or events page.
Where can I find information for guests with disabilities?
Visit our guests with disabilities pages for information on accessibility at Six Flags Great Adventure.
What is THE FLASH Pass and how does it work?
What is Six Flags Great Adventure's alcoholic beverage policy?
Alcoholic beverages must be purchased from a location within Six Flags Great Adventure. No outside alcoholic beverages will be permitted on Six Flags property nor allowed in or out of the admission gates, including our guest parking lot. No one under the age of 21 is permitted to consume alcoholic beverages and proper identification is required from all guest, regardless of age, looking to purchase an alcoholic beverage from Six Flags Great Adventure. Guest are unable to leave the location in which their alcoholic beverage was purchased. Six Flags Great Adventure reserves the right to refuse service to any costumer, excessive consumption of alcohol is cause for ejection from the park without a refund.
Do you rent strollers and wheelchairs?
A limited number of strollers, wheelchairs and electronic convenience vehicles can be rented at Stroller Rental on Main Street, next to Guest Relations. They can be rented on a first-come, first-served basis, so plan to arrive early. Cash or credit card can be used for rentals. We have a limited number of ECV's available for rent on a first come, first serve basis.
Is Safari Off Road Adventure included with Theme Park admission?
Yes, Safari Off Road Adventure is included with theme park admission or season pass. It is one of our most popular attractions and the line can be long, plan to visit early in your day.
Is there a place to store my belongings inside the park?
Electronic, PIN CODE Access, lockers are available for rent at the main gate entrance, Coca-Cola Freestyle™ and Nitro areas. Please ask a Six Flags staff member for the closest locker location. Both dollar bills and credit cards are accepted.
My family will be visiting. What can we all do together?
There are plenty of rides and activities your family can enjoy together while visiting Six Flags Great Adventure. Stop by Guest Relations for help planning your day at the park and a copy of your Guide to Family Fun at Six Flags Great Adventure. We have even more ideas on our tips for family fun page.
How many roller coasters does Six Flags Great Adventure have?
Six Flags has 14 including THE JOKER and HARLEY QUINN Crazy Train, new in 2016. Please visit our all rides page of this site for a complete list of rides.
Are there restrictions for guests with casts?
Restrictions regarding casts vary by ride and attraction. For information specific to the rides and attractions, please see the Ride Information Center.
What is THE FLASH Pass and how does it work?
What ride restrictions are there?
Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines. These restrictions are listed on the specific ride pages throughout our Web site, and on signs posted at each ride. You may also visit our guest realtaions page for information on accessinility at Six Flags Great Adventure.
What are the most popular rides for thrill-seekers?
Thrill seekers are sure to enjoy one of our 12 amazing roller coasters including Zumanjaro: Drop of Doom, El Toro, Kingda Ka, Nitro, GREEN LANTERN and Bizarro. Plan to ride our most popular rides early in the day or after 6 pm. Visit our all rides page for a complete listing.
How many rides does Six Flags Great Adventure have?
Six Flags Great Adventure offers 14 coasters including THE JOKER, new in 2016, and 52 other attractions. Visit our all rides page for a complete listing.
Some rides require that a child be accompanied by an adult or responsible person. How are these defined?
This is defined as a responsible person that is at least 16 years of age and meets all of the rider requirements.
What is your loose article policy?
Loose articles are not permitted on most rides and should be left with non-riders or secured in lockers. Six Flags and its employees are not responsible for lost or stolen items. Loose articles of any kind (including but not limited to purses, backpacks, and beverage containers) may not be taken past the queue entrance and cannot be left on the load/unload platform of the following rides: Superman: Ultimate Flight;Batman: The Ride; El Toro; Kingda Ka; The Dark Knight Coaster; Bizarro; Nitro; Saw Mill Log Flume; GREEN LANTERN; Skull Mountain; and Congo Rapids. Cell phones, pagers, or other small items must be secured in cargo pockets, zippered jacket pockets, or waist packs. All loose articles which cannot be secured must be left in a locker or with a non-rider prior to entering the queue line.
Are there rides for small children to enjoy?
Six Flags Great Adventure offers three children's areas including Safari Kids and Bugs Bunny National Park. Don't forget to check out the view of the entire park from the Skyway and Big Wheel. And, make sure you take a ride on our 19th Century wood-carved English Carousel, one of the few remaining in the world. Stop by Guest Relations for help planning your day at the park and a copy of your Guide to Family Fun at Six Flags Great Adventure. See all of our children's rides on the kids page.
Are there restrictions for guests with prosthetic devices?
There are restrictions on certain rides, depending on the prosthetic device. Please visit Guest Relations to pick up our ADA Guide. You may also visit our guest realtions page for information on accessinility at Six Flags Great Adventure.
What are the height requirements for the roller coasters?
The height requirements vary for each roller coaster. The requirements online with each attraction, in the Park Map & Guide you receive at the park, as well as at each ride and are subject to change at any time for your safety.
Which hotels are close?
Please see our lodging page for more information.
How do I get my season passholder coupon book?
Your special offers will be automatically loaded to your Season Pass or Membership Pass card. You will not receive a coupon book. Please visit mypass.sixflags.com to see all the benefits of your Pass!
Do tickets have an expiration date?
Date specific tickets are valid only on the specific dates shown. Tickets and season passes without specific dates are valid during the current operating season.
What is the refund policy for online ticket purchases?
Tickets, Season Passes and all vouchers purchased on this site are non-refundable. Six Flags does not offer cancellations, refunds, rain checks or exchanges. Please be sure you have selected the correct park, the correct date, the correct tickets and the correct number of tickets before completing your purchase. The ecommerce call center staff cannot process a refund under any circumstances. Tickets are non-transferable and will only be accepted at that theme park or water park location for which they were purchased. Tickets purchased for park special events or concerts are only accepted at the gate for the day of the event.
Why did I receive a special online offer via email, but my friend didn't?
Like many companies, Six Flags occasionally offers discounts to select recipients in an effort to test different marketing offers before rolling out programs to the general public. Unfortunately, system limitations and testing methodologies limit the number of people we can include in our beta tests so we are unable to add participants.
What is the Easy Payment Plan?
A billing program where the cost of the Pass can be paid over several months. See the Easy Payments Frequently Asked Questions.
How can I reach Customer Support?
We provide 24x7 technical support for our online store at (407) 261-4290. Our eCommerce technical support team can ONLY help you complete a purchase and CANNOT provide ANY assistance with Memberships, refunds, events or park merchandise (if you ask them to help with anything other than online purchases they will ask you to contact the park directly).
If you need to contact us about your Membership, please visit the member support center online. If you need assistance with anything else, please visit our Contact Us page.
What if I cannot print my ticket(s)?
Check to make sure your printer is plugged in, properly connected and turned on. Make sure that all color and black ink cartridges contain ink and are working properly. If you are not sure that you have ink, please print a test page such as an email or a photograph. If you are still unable to print your tickets, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following: The credit card used to purchase these tickets. Photo ID. Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.
I can't complete the order because I don't know all of the information about the season passholder. What should I do?
You must have all of the information necessary to complete the order. If you do not have all of the information, you may purchase a season pass directly from the park.
What if I made a mistake when ordering items from this site?
Before you make your final purchase, carefully review your selections. We do not offer refunds for any tickets purchased online or at the gate. The ecommerce call center staff cannot process a refund under any circumstances. Our tickets are non-transferable. A ticket purchased for a specific Six Flags branded park is only accepted at that theme park or water park location. Tickets purchased for park special events or concerts are only accepted at the gate for the day of the event.
Why can’t I view the online store?
This e—commerce website requires the free Macromedia Flash Player 8. Please download Flash Player 8, and try viewing the store again. The minimum recommended screen resolution is 1024 X 768. The minimum recommended connection speed for dial—up modems is 56k.
How do I print my tickets at home?
Print-N-Go technology allows you to print your tickets from your computer printer and use those tickets at the park. Skip the ticket booth. Go straight to the gate! You must assign the name of the ticket holder to each Print-N-Go ticket before printing your tickets. You will be asked to register each ticket after the purchase is complete by clicking on the Print-N-Go logo on the order confirmation screen. If you do not know the name of the person(s) who will use the ticket(s), please wait to print the ticket(s). For security reasons, including deterring online fraud, each guest must show photo ID at the turnstiles matching the name that is printed on the ticket. Only young children without Student ID will be allowed entry without ID.
What should I do if I can't print my online tickets?
You can have your tickets printed for you at the Guest Relations building. You will need the credit card you used to order the tickets, I.D. and your order confirmation number.
What if I lose my Print-N-Go Ticket(s)?
If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following: The credit card used to purchase these tickets. Photo ID. Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.
How can I look up my receipt or reprint my Print-N-Go order?
To look up your receipt, enter the last four digits of your credit card number and your 10-digit telephone number. Once your receipt is shown, you can click the link to reprint your Print-N-Go order.
Can I pick up my order at the park?
A "will call" option is not available at this time. However, for Print-N-Go tickets only, if you are unable to print your tickets, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following: The credit card used to purchase these tickets. Photo ID Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.
Why is there a $1 "pending transaction" on my credit card statement?
If you purchased tickets and received a confirmation number, or if you tried to purchase tickets but the transaction did not complete, you may see a $1 "pending transaction" when reviewing your online credit card statement. The $1 transaction is used by the credit card networks to verify certain information prior to authorizing a purchase. In ALL cases this $1 transaction will automatically drop off and you will not be charged the extra dollar.
I lost something in the park. What should I do?
Head on over to Lost and Found located outside the front gate - make sure to get your hand stamped if you plan on returning to the park. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Items will be retrieved from ride areas when the park closes and kept at Lost and Found for seven days. Report your lost item online on our Lost & Found page information.
How do I register my season pass and receive eCoupons?
If you purchased your pass at the park, check in your pass, name and e-mail address at Season Pass Center next to SUPERMAN: Ultimate Flight or check in on your smart phone or personal computer. Once that's done or if you bought your pass online register for eCoupons at the Season Pass Center or online through the pass holder website.
What are the current ticket prices?
Is there a discount for AAA members?
AAA members receive $5 off the general admission with the "Show Your Card and Save" program when presenting your membership card at any of our ticket booths (good for up to six discounted tickets).
Is there a discount for Discover® Cardmembers?
Discover® Cardmembers recieve 5% cashback on Six Flags online and around the park on Season Passes, admission tickets, parking, food, merchandise, THE FLASH Pass, VIP Tours and more. Discount is not valid for Group Sales, online orders of more than 10 one-day tickets and select in-park purchases
What does my Six Flags Great Adventure admission ticket include?
Your Six Flags Great Adventure admission ticket includes most rides and attractions. Some attractions may require an additional fee.
How much is parking?
Parking prices can be found on the tickets page.
Does Six Flags Great Adventure offer a discount on admission for groups?
Yes, groups of 15 or more people are eligible for a group discount. You may visit the groups page.
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