Guest Relations

We want to make sure you have a great time at Six Flags Fiesta Texas. So we’re always available to answer questions, offer advice and hear your suggestions. Visit us at Guest Relations, at the Main Gate, when you arrive at the park, and our helpful staff will be happy to assist you however we can.

COMMUNITY RELATIONS/DONATION REQUESTS
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GUESTS WITH DISABILITIES
We strive to safely accommodate the needs of all guests including guests with disabilities. Please view our Guests with Disabilities page for information regarding safety and accessibility guidelines and our Attraction Access Passes. A copy of our Safety and Accessibility Guide is available online and also at Guest Relations.

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LOST CHILDREN
If your child gets lost or separated from your party, don’t panic. Contact a Six Flags staff member or security officer for assistance, or go to Lost Parents at hospitality. Please point out this office to your children as you enter the park and arrange to meet there if you become separated.

PARK ANNOUNCEMENTS
We regret that personal pages cannot be broadcast through the park, but you can leave messages for other members of your party at Guest Relations.

PARK SECURITY
Your safety is always our priority. All guests are required to pass through metal detectors and have their bags inspected. Inappropriate items should be left at home or in your car.

SEVERE WEATHER
The park offers many activities that are amazingly fun in any kind of weather—including indoor shows, restaurants, shops, games and arcades. Guest safety is our number one priority. There are certain weather circumstances that may cause the entire park to close earlier than scheduled or not open at all. If rain, wind or electrical storms force us to close certain rides for your safety, they will re—open as soon as safe operations can be assured. Refunds or rain checks for inclement weather are not offered.

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