Six Flags Discovery Kingdom
San Francisco/Sacramento, California

Membership Program FAQs

The Six Flags Membership program is nationally administered with limited direct park support. If you have a Membership and need assistance please visit sixflags.com/membership. From there you can make payments, update your account, cancel your account, resolve a billing issue, or receive whatever other support you may require. There is no better or faster way to receive Membership assistance than sixflags.com/membership.

About Memberships  

What are the benefits of being a Member?

Memberships include all of the benefits of a Season Pass, plus several additional benefits our guests have told us they consider valuable. For example, Memberships feature a minimal upfront cost with immediate activation; a low monthly payment with no hassles; free upgrades for life (as applicable) and you can cancel it anytime you like after the first 12 months.

One of the most popular benefits of a Membership is that it can be used for more than one season -- you can buy it now and visit as many times as you like this season and continue to use it as long as you like into the following season. This differs from a Season Pass, which is only valid until the end of the current year.

A full list of Membership benefits can be found on our Pass Sales Page. All of the Membership benefits are essentially the same as the Season Pass benefits at the same level (Combo Memberships have the same benefits as Combo Season Passes, Gold Memberships have the same benefits as Gold Season Passes, etc).

Upgrading Memberships  

What happens if I try to upgrade my Membership at the park?

Our guest relations personnel will ask you to complete the upgrade when you get home. There is nothing we can do to upgrade your Membership at the park at this time.

How long does it take for an upgrade to become active?

Your “upgraded” Membership will be active immediately after you complete step #2. The process of cancelling your previous order may take several business days to complete.

Will I receive a refund for my initial order?

No refunds will be applied if your Memberships have previously been used at the park. Six Flags may offer a refund if your Memberships were purchased during the same period in which you executed your upgrade.

Can I upgrade my Membership at the park?

Not at this time. For the fastest, best possible experience we recommend following the steps described on the Membership Support Site.

Managing Memberships  

Where (or how) do I manage my Membership?

To manage your Six Flags Membership please visit the Member Support Center at sixflags.com/membership. From there you will find all of the tools you need to make the most of your Membership.

I lost my Membership card. Where can I get another?

Replacement Membership cards are available at the park. Stop by Guest Services (bring a picture ID) and they will provide you with specific instructions. A replacement fee is required for lost cards.

Can I transfer my Membership to someone else?

No. Memberships are assigned to specific individuals and cannot be transferred or shared.

Can I use my Membership Pass for more than one season?

Yes! You can hold on to your Membership as long as you like, for as many seasons as you like. It will continue to be valid until you cancel it.

Do I need to renew my Membership every year?

No. A Six Flags Membership pass never needs to be renewed. It will continue until you cancel it.

How do I access the park for the current season?

Your current Membership card is valid at the park as long as you remain a Member. You never need to get a new card.

Payment Related Questions  

I think my most recent payment was declined! What should I do?

1. Log into sixflags.com/payments.

2. Your account status will be displayed. If the most recent payment says "Declined" and/or if the space marked "upcoming payment" is in the past, then your most recent payment was declined and you will need to bring it up to date.

To bring your payment up-to-date (and reactivate your Membership):

1. Select the green button labeled "Make a Payment"

2. Enter your credit card information and press "Process"

3. Your account will be immediately reactivated.

If the old card you have on file (the one that didn't work) needs to be replaced, follow the instructions shown above under "How do I change the credit card that is used to charge my payment each month?" at least three days prior to your next payment.

If you are run into any technical issues call (407) 261-4290.

What happens if my payment doesn't go through?

Your Memberships will be automatically deactivated. We will immediately email you and call you. We will then attempt to charge your credit card again (the following day). If that attempt fails, we will email you again and then attempt to charge your card for both the current month and for the past due amount. If that charge does not go through, you will have 15 more days to correct the situation (as described above).
After your account has been delinquent for 45 days, your passes will be permanently deactivated and you will be charged the termination fee which is equal to the unpaid compulsory period balance.

Can a Membership be paid off in advance?

Not in the way you think. While a program such as Easy Pay allows you to spread out your payments over the course of several months (like a car loan), a Membership is paid for each month in advance (like a cable bill or gym membership). While it is true that individuals who sign up for Memberships commit to staying in the program for a minimum of 12 months, each month's payment is made in advance.

Can I prepay for several months at a time? Can I prepay for my first 12 months?

Not at this time. At present, each month is billed according to your monthly payment schedule.

Can I change the credit card information for only one Member on my account?

To change the credit card associated with your Membership, follow these four steps:

1. Log into sixflags.com/payments.

2. Select "My Account" from the bar at the top

3. Where it says "Card on File" press the "Edit" button.

4. Enter a new credit card and press "Update"

Changes in method of payment must be made at least three days prior to the regular payment date to ensure that they take effect prior to your next scheduled payment.

Can I make a CASH payment for my Membership?

We are unable to accept cash Membership payments at this time. Payments must be made via credit card or PayPal.

Do I get charged a processing fee on my monthly payments?

No. Although there is an initial processing fee when you sign up for your Membership, we do not charge you additional processing fees on your monthly payments.

Can you take my payment over the phone?

All payments should be made via the Six Flags Online Payment Portal at sixflags.com/payments.

On what day of each month will my credit card be charged?

The date we charge you each month depends on what day of the month you initially signed up for your Membership. To see when your next payment will occur, follow these steps.

1. Log into sixflags.com/payments.

2. The date of your next ("upcoming") payment will be displayed on the right.

How do I change the credit card that is used to charge my payments each month?

To change the credit card associated with your Membership, follow these four steps:

1. Log into sixflags.com/payments.

2. Select "My Account" from the bar at the top

3. Where it says "Card on File" press the "Edit" button.

4. Enter a new credit card and press "Update"

Changes in method of payment must be made at least three days prior to the regular payment date to ensure that they take effect prior to your next scheduled payment.

How can I tell if my account is current (paid up to date)?

Log into sixflags.com/payments. If the most recent completed payment is marked "Declined" and/or if the space marked "upcoming payment" is in the past, then your account is in arrears and you need to update your credit card information.

Do I have to send in my payment each month?

No. We will automatically charge the Paypal account or credit card account you provided us with when you signed up.

Canceling Memberships  

Can I cancel my Membership before the end of my initial 12 month commitment?

Memberships may not be cancelled during the first 12 months. If you terminate your account during the first 12 months you will be subject to the termination fee described in your agreement.

If I don't cancel my Membership at the end of 12 months will it automatically renew?

After your initial 12-month commitment, your Membership is month-to-month and you can cancel at any time.

When does my Membership end?

That's up to you. You may cancel your Membership anytime after the first 12 months.

How do I cancel my Membership?

To cancel your Six Flags membership visit sixflags.com/cancelmypass.

You may schedule your Membership for cancellation any time after the first 12 months. You must initiate the cancellation process at least two weeks prior to your final payment (45 days before the date you want your Membership to end). Please note that Memberships may only be cancelled using the link shown above -- memberships cannot be cancelled at the park, over the phone, or through email. 

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