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Important Notice for Members

Six Flags Members can stay active by continuing payments and getting a free upgrade until the end of 2022 (plus other bonus benefits) or they may pause payments until next year.

Thank you for being a Six Flags Member — you truly are one of our most valued guests. These are difficult times, and we know COVID-19 virus has caused many challenges for everyone. We continue to follow the recommendations of federal, state, and local officials. Given the situation with COVID-19, we want to ensure you have the flexibility you need with your Membership this year.

Frequently Asked Questions

What are you doing for Gold Plus Members?

You are among our most important guests, and it is our intention to ensure that you receive much more than your money’s worth from your National Site Gold Plus Membership.

First and foremost, we are going to give you one month of Membership for each month National Site is closed (rounded up to the nearest month). These months will automatically be added to the very end of your Membership. Any Membership add-ons you currently own will also be extended.

In addition to replacing the months that you’ve lost, we’re also going to give you free upgrade to Platinum Membership for the rest of the 2020 Season.

With a free upgrade to Platinum, you’ll get:

  • Unlimited free soft drinks
  • 25% off most candy & merchandise
  • 15% off most food & drinks
  • One-time Diamond Preferred parking
  • One-ride, one-time skip the line pass

And much more…

You do NOT need to take any special action to receive these benefits — your account will automatically be upgraded as soon as National Site reopens.

What are you doing for Platinum Members?

You are among our most important guests, and it is our intention to ensure that you receive much more than your money’s worth from your National Site Platinum Membership.

First and foremost, we are going to give you one month of Membership for each month National Site is closed (rounded up to the nearest month). These months will automatically be added to the very end of your Membership. Any Membership add-ons you currently own will also be extended.

In addition to replacing the months that you’ve lost, we’re also going to give you free upgrade to Diamond Membership for the rest of the 2020 Season.

With a free upgrade to Diamond, you’ll get:

  • Preferred parking every visit
  • 35% off most candy & merchandise
  • 35% off most food & drinks
  • Two ride photos instead of one
  • One skip-the-line pass every visit
  • Waterpark exclusive seating area
  • Free haunted house during Fright Fest
  • Free s’more during Holiday in the Park

You do NOT need to take any special action to receive these benefits — your account will automatically be upgraded as soon as National Site reopens.

What are you doing for Diamond Members?

You are among our most important guests, and it is our intention to ensure that you receive much more than your money’s worth from your National Site Diamond Membership.

First and foremost, we are going to give you one month of Membership for each month National Site is closed (rounded up to the nearest month). These months will automatically be added to the very end of your Membership. Any Membership add-ons you currently own will also be extended.

In addition to replacing the months that you’ve lost, we’re also going to give you free upgrade to Diamond Elite Membership for the rest of the 2020 Season.

With a free upgrade to Diamond Elite, you’ll get:

  • Priority preferred parking every visit
  • 50% off most candy & merchandise
  • 50% off most food & drinks
  • Two skip-the-line passes every visit
  • Priority waterpark exclusive seating area
  • Free haunted house wristbands during Fright Fest

You do NOT need to take any special action to receive these benefits — your account will automatically be upgraded as soon as National Site reopens.

What are you doing for Diamond Elite Members?

You are among our most important guests, and it is our intention to ensure that you receive much more than your money’s worth from your National Site Diamond Elite Membership.

First and foremost, we are going to give you one month of Membership for each month National Site is closed (rounded up to the nearest month). These months will automatically be added to the very end of your Membership. Any Membership add-ons you currently own will also be extended.

In addition to replacing the months that you’ve lost, we’re also going to give you the following bonus benefits for the rest of the 2020 Season:

  • Triple Membership Rewards points on everything you buy/do in the park
  • One extra skip-the-line pass EVERY visit (so now you’ll have 3, valid at any participating park)
  • One Golden Friend Ticket, valid any one operating day in 2020

You do NOT need to take any special action to receive these benefits — your account will automatically be upgraded as soon as National Site reopens.

What are you doing for Regular and Gold Members?

Regular and Gold Members who haven’t already received a free, permanent upgrade to Gold Plus will receive a free upgrade to Gold Plus if they continue to make their monthly payments until after the park reopens in the spring (or March 2 if the park is open year round or if the park opens prior to March 2).

First and foremost, you will receive one “free” month of Membership for each month the park was closed during the original 2020 Season, rounded up to the nearest month. These months will be added to the end of your Membership. Any Membership add-ons you own and are paying for will also be extended.

With your free, permanent upgrade to Gold Plus Membership, you’ll get:

  • Season Parking
  • Admission to ALL Six Flags theme parks and outdoor waterparks
  • Membership Rewards with 1,000 starter bonus points
  • 20% off most candy and merchandise
  • 25% discount on drink bottles
  • Everyday discounts on food, friend tickets, and more
  • Exclusive Member activities and events
  • See the full list on our website!

Just to be clear: this upgrade is permanent — for as long as you remain a Member.

You do NOT need to take any special action to receive these benefits — your account will automatically be upgraded next spring when the park reopens (or March 2, 2021, whichever is later)

When will I receive my free upgrade?

Members who continue to make payments without pausing until the park re-opens in the spring (or March 2 if the park is open year-round or if the park opens prior to March 2) will receive their free upgrades when the park re-opens in the spring (or March 1, whichever is later).

If you pause (or your Membership is paused) at any time between September 25 and the time the park re-opens in the spring (or March 1, whichever is later) you will not be eligible for a free upgrade.

Can I pause my Membership?

Yes! It is possible to put your Membership on “Pause” until the park re-opens in the spring (or March 2 if the park is open year-round or if the park opens prior to March 2). When you put your Membership on Pause, we will STOP collecting your Membership payments and they won’t accrue on your account (we won’t make you pay us late for the months that your account is paused). Members who put their accounts on “Pause” will not receive the free upgrade bonus offers or extra time added to the end of their Membership (they will only receive additional time for the months they have paid for). There are no extra fees for pausing your Membership and it only takes a couple of minutes to do.

  • You may pause your Membership through March 1, 2021 or whenever the park reopens (whichever is later).
  • Your Membership will automatically be un-paused on March 2, 2021 or when the park re-opens in 2021 (whichever is later).
  • You will keep any “free” months you are entitled to, which will be added to the end of your Membership.
  • Your account must be current (no unresolved payment defaults) in order to pause.

Pause Your Membership

If I pause my Membership am I eligible for the free upgrade?

Members who continue to make payments without pausing until the park re-opens in the spring (or March 2 if the park is open year-round or if the park opens prior to March 2) will receive their free upgrades when the park re-opens in the spring (or March 1, whichever is later).

If you pause (or your Membership is paused) at any time between September 25 and the time the park re-opens in the spring (or March 2 if the park is open year-round or if the park opens prior to March 2) you will not be eligible for a free upgrade.

Who is eligible for this upgrade offer?

The offer is open to all Members who purchased or upgraded their Membership before October 1, 2020.

Members must continue to make payments without pausing until the park re-opens in the spring (or March 2 if the park is open year-round or if the park opens prior to March 2) to receive their free upgrades when the park re-opens in the spring (or March 1, whichever is later).

If you pause (or your Membership is paused) at any time between September 25 and the time the park re-opens in the spring (or March 2 if the park is open year-round or if the park opens prior to March 2) you will not be eligible for a free upgrade.

How do I cancel my Membership?

If you’ve already made your first 12 payments (or are about to make your 12th payment) you can submit a cancellation request at any time. Just visit our Cancellation Portal and you can do the whole thing electronically.

What are you doing for Season Pass Holders?

Thank you for being a 2020 Season Pass Holder! It’s important to us that we provide you with all of the value you paid for. As such, we have decided to extend your 2020 Season Pass until the end of 2021. There is nothing you need to do — your current card will continue to function until the end of the 2021 Season.

What happens with Season Pass and Membership Add-Ons?

Season Pass and Membership add-ons will be extended in the same way we extend your Season Pass or Membership. See above for details.

How do I contact Guest Relations

The fastest, best way to contact us is through our online webform or online chat (during regular business hours). Please note that the volume is especially high right now so it may take up to 48 hours for us to get back to you. We are reviewing messages as they come in and will try to get back to you faster if your issue is urgent. We will not penalize you for delays caused by us.

Contact Us

 

Six Flags Gift Card FAQs

Can I exchange my bonus months for a gift card at any open park if my home park is closed?

Yes! Beginning December 1, 2020 you will be able to exchange any bonus months for a Six Flags gift card in an amount equal to the monthly membership charges for the bonus months you have accrued.

To exchange your gift card, simply stop by the Member Services office when National Site is open on or after December 1, 2020. If your park is not yet open by December 1, 2020, you may visit any open Six Flags park to exchange your bonus months for a gift card.

Just let a team member at Member Services know you want to exchange your outstanding bonus months for a gift card. They will provide you with a new Six Flags gift card you can use during that visit or on an upcoming visit.

If I exchange my bonus months for a gift card, will my gift card ever expire?

No, this gift card will not expire! You can use this gift card for food, merchandise, or other experiences at any of our Six Flags parks.

Can I use this gift card for anything I want to buy at the park?

You can use this gift card for food, merchandise, or other experiences at any of our Six Flags parks. There are very few exceptions. Outside vendors and third party operators set up in the parks do not accept Six Flags gift cards.

Six Flags gift cards may not be used online at sixflags.com.

There are multiple Members on my account. How would we redeem each obtain our Six Flags gift cards?

Only the account holder (the one whose credit card is being charged) may request a gift card. One gift card will be issued per account.

Can I exchange my bonus months for a Six Flags gift card online and receive it in my email or in the mail?

Six Flags Gift cards can only be picked up in person at the park.

Can I use my Six Flags card anywhere I want, such as a grocery store?

No, Six Flags gift cards may only be used at a Six Flags park.

Can I use my Six Flags gift card online at Six Flags’ website?

We are working on this functionality and will have more information for you soon.

Can I split my bonus months? Claim some as months and put the rest toward my gift card balance?

We are working on this functionality and will have more information for you soon.