First and foremost, Six Flags America is about fun. Fun for everyone! Here you’ll find everything you need to know about navigating and enjoying the park and all of its experiences for those with disabilities. And if you can’t find the answers here, feel free to download our Guest Accessibility Guide, contact us, or stop by Ride Information Center/Guest Services.
We work closely with the manufacturer of each of our rides and our policies incorporate the manufacturers’ guidelines as well as the requirements of the Americans With Disabilities Act (ADA). We hope that this Guide will help Guests make the best choices to ensure a safe, comfortable and convenient experience at the park. If, at any time, Guests need additional assistance or a further explanation of our policies and guidelines, they should feel free to ask any Six Flags Employee.
This Six Flags Guest Safety and Accessibility Guide includes important information to assist Guests with planning their visit to the park and enjoy its various attractions, rides, services and amenities. In this Guide, Guests will find specific information for individuals with disabilities along with general policies and guidelines.
We work closely with the manufacturer of each of our rides and our policies incorporate the manufacturers’ guidelines as well as the requirements of the Americans With Disabilities Act. We hope that this Guide will help Guests make the best choices to ensure a safe, comfortable and convenient experience at the park. If, at any time, Guests need additional assistance or a further explanation of our policies and guidelines, they should feel free to ask any Six Flags Team Member.
We are proud of our reputation for providing reasonable accommodations to Guests with disabilities through our Attraction Accessibility Program. To provide equal access for all Guests, we have developed a program that allows Guests with mobility restrictions or cognitive impairments to access attractions.
Information about where Guests access the ride is posted on each attraction’s Safety Guide sign. All Guests are required to meet all riding requirements for every attraction, including height and health restrictions to safely ride/participate.
The following procedures apply to Guests who wish to participate in our Attraction Accessibility Program:
Guests with mobility restrictions or cognitive impairments who request reasonable accommodations are encouraged to obtain the IBCCES Accessibility Card (IAC) by registering at http://www.accessibilitycard.org or via the Accessibility Card mobile App. Once a Guest has filled out the online application and uploaded necessary documentation into a secure online portal, they will be able to access their digital Accessibility Card. Guests will present the IBCCES Accessibility Card to Ride Information Center/Guest Services upon their arrival at the park to express their accommodation needs. Some questions are asked to ensure that the Guest has the required physical criteria in order to safely experience attractions. Following that conversation, the Ride Information Center/Guest Services Associate will provide the details needed to participate in the program.
Six Flags’ Attraction Accessibility Program is designed to provide equal access to all Guests and does not provide immediate boarding on to attractions.
Note: Only IBCCES can issue the IBCCES Accessibility Card, and not Six Flags America
Large Print Guides
Large print copies of the Guest Accessibility Guide are available at Guest Relations. There are a limited number of guides available on a first-come, first-served basis.
White Canes can be used to access many of our attractions. White Canes may need to be collapsed and safely secured, stored or left with a non-rider on attractions where they could be a hazard.
If requested at least 1 week in advance, Six Flags America will provide American Sign Language (ASL) Interpretation for live shows featured at our live entertainment venues.
To request ASL Interpretation services, please complete the request form. Upon arrival at the park, please check in with Guest Services to review our show schedule and determine your preferred showtimes and selections. Six Flags America understands, however, there may be rare occasions where an ASL interpreter request cannot be made this far in advance. In those circumstances, Six Flags America will endeavor to provide an ASL interpreter but if an ASL interpreter is unable to be secured within that shortened time, it will provide a reasonable alternative.
Six Flags America offers a Quiet Room located First Aid for family members or caregivers to take a break and reduce sensory stimulation. Additionally, there are sensory features provided for Guest use.
Guests with casts and braces will be restricted from riding rides where the cast or brace will not fit safely inside the ride unit or where it will present a hazard to the Guest or others or where it is prohibited by the manufacturer of the attraction. Guests with full arm (elbow restricted) and full leg (knee restricted) casts or braces are restricted from MOST rides and water slides at Six Flags Hurricane Harbor. We suggest you delay your visit until the cast is removed.
Please refer to the Guest Accessibility Guide for further information regarding casts and braces.
Guests with any type of prosthesis should not ride unless they can ensure the device is properly secured and will remain in place during the ride. If there is any concern of the prosthesis becoming dislodged during the ride, Guests should visit Guest Relations for assistance. Braces with exposed metal parts are not permitted on the water slides in Six Flags Hurricane Harbor.
Guests with leg prostheses are not permitted to ride Batwing, Big Easy Speedway, Firebird, Flying Carousel, Great Chase, Harley Quinn, High Seas, Jokers Jinx, Penguins Blizzard River, Pirates Flight, Skywinder, Quantum, Ragin Cajun, Riddle ME This, Shipwreck Falls, SteamWhirler, Superman, Pounce and Bounce, Voodoo Drop, Wonder Woman
Guests with any prosthesis are not permitted to ride Batwing, Big Easy Speedway, Firebird, Flying Carousel, Great Chase, Harley Quinn, High Seas, Jokers Jinx, Penguins Blizzard River, Pirates Flight, Skywinder, Quantum, Ragin Cajun, Riddle ME This, Shipwreck Falls, SteamWhirler, Superman, Pounce and Bounce, Voodoo Drop, Wonder Woman.
Guests with certain amputations may be able to ride most with the use of a separate full body harness provided the Guest has remaining leg and arm remnants to be secured by the harness. Guests should check with the ride operator to determine if they are eligible to ride using the full body harness.
Service animals are welcome at Six Flags America. A service animal is defined as a dog that has been individually trained to perform tasks for a person with disabilities. Service animals must be controlled with a restraining device and must display appropriate behavior at all times while on our property. There is a limit of one service animal per Guest. A relief area is located across from/nearby/next to Pirates Flight.
Due to the nature of most rides, service animals must remain with a non-riding member of your party. We are not permitted to take control of your service animal. Guests may take advantage of our Rider Swap policy for staying with the service animal. Service animals may be taken on the Capital Railways and Carousel. Service animals must be leashed, under the owner’s control, fit on the floor of the ride vehicle, and seated on the floor, not the ride seat.
Service animals are not permitted in water attractions, wet decks, wading pools, or lazy rivers. They are permitted to walk through the park areas, including scare zones. Visit Guest Relations or refer to our Guest Accessibility Guide for more information.
First and foremost, Six Flags America is about fun. Fun for everyone! Here you’ll find everything you need to know about navigating and enjoying the park and all of its experiences for those with disabilities. And if you can’t find the answers here, feel free to download our Guest Accessibility Guide, contact us, or stop by Ride Information Center/Guest Services.
We work closely with the manufacturer of each of our rides and our policies incorporate the manufacturers’ guidelines as well as the requirements of the Americans With Disabilities Act (ADA). We hope that this Guide will help Guests make the best choices to ensure a safe, comfortable and convenient experience at the park. If, at any time, Guests need additional assistance or a further explanation of our policies and guidelines, they should feel free to ask any Six Flags Employee.
This Six Flags Guest Safety and Accessibility Guide includes important information to assist Guests with planning their visit to the park and enjoy its various attractions, rides, services and amenities. In this Guide, Guests will find specific information for individuals with disabilities along with general policies and guidelines.
We work closely with the manufacturer of each of our rides and our policies incorporate the manufacturers’ guidelines as well as the requirements of the Americans With Disabilities Act. We hope that this Guide will help Guests make the best choices to ensure a safe, comfortable and convenient experience at the park. If, at any time, Guests need additional assistance or a further explanation of our policies and guidelines, they should feel free to ask any Six Flags Team Member.
We are proud of our reputation for providing reasonable accommodations to Guests with disabilities through our Attraction Accessibility Program. To provide equal access for all Guests, we have developed a program that allows Guests with mobility restrictions or cognitive impairments to access attractions.
Information about where Guests access the ride is posted on each attraction’s Safety Guide sign. All Guests are required to meet all riding requirements for every attraction, including height and health restrictions to safely ride/participate.
The following procedures apply to Guests who wish to participate in our Attraction Accessibility Program:
Guests with mobility restrictions or cognitive impairments who request reasonable accommodations are encouraged to obtain the IBCCES Accessibility Card (IAC) by registering at http://www.accessibilitycard.org or via the Accessibility Card mobile App. Once a Guest has filled out the online application and uploaded necessary documentation into a secure online portal, they will be able to access their digital Accessibility Card. Guests will present the IBCCES Accessibility Card to Ride Information Center/Guest Services upon their arrival at the park to express their accommodation needs. Some questions are asked to ensure that the Guest has the required physical criteria in order to safely experience attractions. Following that conversation, the Ride Information Center/Guest Services Associate will provide the details needed to participate in the program.
Six Flags’ Attraction Accessibility Program is designed to provide equal access to all Guests and does not provide immediate boarding on to attractions.
Note: Only IBCCES can issue the IBCCES Accessibility Card, and not Six Flags America
Guests may also use their own wheelchairs or ECV’s. If you need to take the rented wheelchair or ECV outside of the park, a Team Member escort is necessary to do so. Please ask for assistance at the park Exit. Battery recharging is also available at the Rental Center.
Trained service animals are welcome at our Six Flags Theme Parks. Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals. Miniature horses that have been individually trained to do or perform tasks for people with disabilities will qualify as service animals.
Service animals must be house broken and remain on a leash or harness and under the control of their handler at all times. Guests whose service animal demonstrates aggressive and/or annoying actions toward a Guest or Team Member will be directed to remove the animal from the park.
Service animals are welcome in most locations of the park. Most of our rides are not equipped or designed for accessibility to service animals. Therefore, a member of your party must be available to stay with the animal while you ride.
Guests may take advantage of our Kid Swap policy for staying with their service animal. However, park Team Members will not take responsibility for, or provide care to any service animal. Refer to the section on Kid Swap for more information.
Further, the Park has service animal relief areas which are designated on the Park Map for the convenience of guests and their service animals.
The Personal Care Attendant (PCA) program is designed to accommodate guests with disabilities who are in need of support services such as personal hygiene, eating, toileting, transferring, safe movement, maintaining continence and/or medication management, in order to participate in the Park’s goods, services and attractions. The PCA’s attendance is required to enable the guest to participate in the Park’s goods, services and attractions. The PCA is not a guest and shall not participate in any of the Park’s good, services or attractions separate and apart from their client. The PCA receives compensation for the PCA’s services, and the PCA is professionally licensed as a home health aide. If the Park discovers that the guest or the PCA has misrepresented the purpose of the PCA or that the PCA has acted as a patron of the Park as opposed to a PCA, the PCA and the guest will be expelled from the Park and may be barred from future entry.
Frequently Asked Questions
Do I need to bring a note with me to each Six Flags park I visit?
No. Doctor’s notes will be used online when filling out your IBCCES application and not at the park level. In order to obtain an Attractions Access Pass, guests should complete the one-time application at www.accessibilitycard.org. The IBCCES requires doctor’s notes with more detailed information than the note previously supplied to Six Flags. Therefore, any prior doctor’s note would not be applicable to the new IBCCES program. Once you have obtained an IBCCES card, you can present that to each park that you visit to receive the Attractions Access Pass.
Does Six Flags respects its obligations pursuant to the Charter of Human Rights and Freedoms, CQLR c. C-12 towards guests with disabilities ?
The safety and well-being of our guests and employees is our absolute highest priority. This policy was implemented to better serve guests with disabilities and other impairments and ensure they have equal access to our rides and attractions. Our goal is to provide a safe and enjoyable visit for all our guests while accommodating their wide variety of needs.
If I have a cast, brace on/in a wheelchair do I need doctor’s note since my disability is obviously visible ?
Yes. To ensure fairness, the new policy applies equally to all guests with disabilities or other impairments, whether visible or not. All guests with a disability or other qualifying impairment that prevents them from standing in line for an extended period are required to present a valid doctor’s note. This measure aims to reduce the past abuse of the accessibility system and is necessary considering our employees do not have the expertise to evaluate whether a handicap of any nature causes functional limitations.
Isn’t your new policy against HIPAA or ADA ?
Our new policy is in full compliance with both HIPAA and the ADA. We will not require you to share the nature of your disability.
What happened to the Equal Access Pass?
The Equal Access Pass program was completely replaced by the Attraction Access Pass program. The new Attraction Access Pass program is part of our continuing effort to ensure that disabled guests have the best possible experience while visiting our park.
Can I still get a one-time courtesy visit (of receiving an attraction access pass) without the card?
All guests should register for the new IBCCES program prior to visiting the RIC for the first time this season. If guests visit the park without the card, they can apply on a smartphone at the park and receive the card immediately once the application has been completed online
Does the card apply only to autism, or to any disability?
The new IBCCES Accessibility Card applies to all cognitive disorders and physical impairments.
How often do I have to renew the card?
You should apply annually for a new card. The card lasts for one year and can be used worldwide at any attraction or property that partners with the IBCCES.
If I need special accommodations, like an attraction access pass, can I just visit the Ride Information Center or do I need the card first?
Any guest who wishes to receive helpful accommodations should first apply and receive the card before visiting the Ride Information Center.
If I received an Attractions Access Pass in the past, do I still need to apply for the new IBCCES program?
Yes, everyone who wishes to receive helpful accommodations should apply for the card before visiting the Ride Information Center.
Is a doctor’s note still required at the park?
No – Guests should complete the application at www.accessibilitycard.org. The IBCCES requires doctor’s notes with more detailed information than the note previously supplied to Six Flags. Therefore, any prior doctor’s note would not be applicable to the new IBCCES program.
Once Guests receive the card, do they still have to visit the Ride Information Center?
Yes, to receive helpful accommodations, they will visit the Ride Information Center to receive an attraction access pass during each visit. Upon each visit, guests will need to log into their IBCCES portal to access their active Individual Accessibility Card (IAC).