Guest Relations

We're here to answer questions, offer advice and hear your suggestions. Visit us at the Guest Relations kiosk at the Town Hall, and our helpful staff will be happy to assist you with lodging and park information.

PARK SECURITY

Your safety is our priority. All guests are required to pass through metal detectors and have their bags inspected. Inappropriate items should be left at home or in your car.

SEVERE WEATHER

For your safety, certain rides may need to be suspended during severe weather, such as electrical storms, heavy rain, or high winds. Most restaurants, theaters and shops will remain open. Rides will come out of suspension as soon as safe operations can be assured. Unfortunately, refunds and rain checks are not offered for inclement weather.

PARK ANNOUNCEMENTS

Personal pages cannot be broadcast through the park, but you can leave messages for other members of your party at Guest Relations.

LOST PARENTS

There are no lost children at Six Flags White Water, only lost parents. If your child becomes separated from your group, contact the nearest host/hostess or security officer for assistance, or visit Guest Relations. Before entering the park, be sure to instruct children to contact a host or hostess for assistance, should their parents become lost.

GUESTS WITH DISABILITIES

Riders with any type of cast are limited to certain rides and attractions that include the Lazy River, Treehouse Island, Runaway River, Buccaneer Bay and Bahama Bobslide. Additional ride accessibility information is available at Guest Relations. White Water does not provide rental strollers or wheelchairs. Please plan accordingly.

Mobility and disability guidelines for certain rides and attractions have recently changed. Please view our Guide to Rides & Attractions for more information regarding ride access, height restrictions & special requirements.

DONATIONS/COMMUNITY RELATIONS

Six Flags White Water is happy to donate two park tickets per year to qualified non-profit organizations, in order to assist their fund-raising efforts.

Valid organizations

• Non-profit groups
• School groups raising funds for equipment or graduation events
• Church/youth/scholarship programs
• Organizations raising funds for other charities

  Guidelines

• Requests must be made at least 60 days before, and no more than four months ahead of the event
• No telephone, email, or faxed requests will be accepted
• All submissions and return addresses must be printed on organizational letterhead—no photocopies will be accepted
• Must include non-profit ID number (if applicable), event date, purpose of event, and what the tickets and funds will be used for

No donations will be made to individuals, families, company employee events, class reunions, or proms. Due to the high volume of requests, we cannot confirm receipt of letters or provide status. Declined requests will not receive a response.
 
Mail requests to:
Attn: Six Flags Friends
Six Flags White Water
250 Cobb Parkway N #100
Marietta, GA 30062