Guest Relations
Our Guest Relations team is available to answer questions, offer advice and hear your suggestions. Visit us at the Guest Relations kiosk at the main gate, and we'll be happy to assist you with lodging and park information.
PARK SECURITY
Your safety is our top priority. All guests are required to pass through metal detectors and have their bags inspected. Inappropriate items should be left at home or in your car.
INCLEMENT WEATHER
For your safety, certain rides may need to close during severe weather. Most restaurants, theaters and shops will remain open. Rides will re-open as soon as possible. Refunds and rain checks are not offered for inclement weather.
PARK ANNOUNCEMENTS / PERSONAL PAGING
The park does not do personal paging. The park will make a generic announcement one time per hour encouraging lost and separated parties to meet in front of the Palace Theater. We urge parties to meet there or pre-arrange another meeting place and time with your group.
LOST CHILDREN
We encourage you to establish a meeting place in case your group becomes separated. Instruct children to contact the nearest Six Flags employee for assistance if they become separated, or go to our Lost Parents facility in Chouteau's Market, or Hurricane Harbor (during waterpark operating hours).
GUESTS WITH DISABILITIES
Six Flags St. Louis is one of the most ADA-accessible theme parks in the nation. We strive to provide mainstream access wherever possible, including wheelchair rentals and special access passes. For more information, please visit Guest Relations at the front gate to access policies. Hearing-impaired guests are welcome to use the TDD telephone at Guest Relations
