Our Guest Relations team is available to answer questions, offer advice and hear your suggestions. Visit us at the Guest Relations kiosk at the main gate, and we'll be happy to assist you with lodging and park information.
Your safety is our top priority. All guests are required to pass through metal detectors and have their bags inspected. Inappropriate items should be left at home or in your car.
For your safety, certain rides may need to close during severe weather. Most restaurants, theaters and shops will remain open. Rides will re-open as soon as possible. Refunds and rain checks are not offered for inclement weather.
PARK ANNOUNCEMENTS / PERSONAL PAGING
The park does not do personal paging. The park will make a generic announcement one time per hour encouraging lost and separated parties to meet in front of the Palace Theater. We urge parties to meet there or pre-arrange another meeting place and time with your group.
We encourage you to establish a meeting place in case your group becomes separated. Instruct children to contact the nearest Six Flags employee for assistance if they become separated, or go to our Lost Parents facility in Chouteau's Market, or Hurricane Harbor (during waterpark operating hours).
GUESTS WITH DISABILITIES
Six Flags St. Louis is one of the most ADA-accessible theme parks in the nation. We strive to provide mainstream access wherever possible, including wheelchair rentals and special access passes. For more information, please visit Guest Relations at the front gate to access policies. Hearing-impaired guests are welcome to use the TDD telephone at Guest Relations.
We strive to safely accommodate the needs of all guests including guests with disabilities. Safety and accessibility guidelines for certain rides and attractions have recently changed. Please view our Safety & Accessibility Guide for information regarding ride access, height and other physical restrictions, and Equal Access Passes. A copy of the guide is also available at Guest Relations.
SIX FLAGS SAFETY AND ACCESSIBILITY NOTICE
Our goal is to safely accommodate the needs of all Guests, including individuals with disabilities by providing equal access to rides and attractions.
Equal Access Passes are intended to accommodate Guests with mobility aides, service animals and legitimate disabilities that require alternative access to a ride. They are not designed to bypass or “skip” the lines and the wait will be equal to the posted wait times.
Individuals found to be fraudulently using the Equal Access Pass may be subject to civil penalties.