FAQs

We're always happy to answer your questions about Six Flags. Here are some questions we get a lot. If you don't see your answer here,  feel free to call our Information line at (817) 640-8900 or Guest Relations at (817) 640-8900, extension 3139.


For your convenience, we've sorted the Frequently Asked Questions:

General Information  |  Park Information  |  Pricing & Admission
Ride Information  |  Trip Planning  |  Tips at a Glance 

GENERAL INFORMATION

When does the park open?
What are the operating hours?
What are the current ticket prices?
What concerts are planned for this year?
What special events are planned for this year?
Does Six Flags Over Texas have live shows?
What kinds of food does the park have?
How do I get information about Six Flags Over Texas and the area?
Where can I get a map of the park?
What types of jobs does Six Flags Over Texas offer and how do I apply?
What is the mailing address and phone number?
What is the email newsletter and how do I receive it?

PARK INFORMATION

Is smoking permitted in the park?
Do you rent strollers and wheelchairs?
Does Six Flags Over Texas have automatic tellers (ATMs)?
Is there a place to store my belongings inside the park?
What happens if I lose something while at the park?
What happens if it rains?
What is The Flash Pass and how does it work?
My family will be visiting. What can we all do together?
Do you have any suggestions if our party gets separated?
Where can I find information for guests with disabilities?
May I bring my own food and beverages into Six Flags Over Texas?
How do I re-enter the park if I have to leave for some reason?
Does Six Flags Over Texas have a dress code?
What is Six Flags Over Texas' alcoholic beverage policy?
Are laser pointers permitted at Six Flags Over Texas?
Are pets permitted at Six Flags Over Texas?

PRICING & ADMISSION

What are the current ticket prices?
What does my Six Flags Over Texas admission ticket include?
Does my child need a Season Pass or ticket?
Does Six Flags Over Texas offer a discount on admission for groups?
How much is parking?
Do you offer a non-rider discount?
I am having a problem with my online ticket order. What should I do?
What should I do if I can't print my online tickets?  
What if I have an unused daily ticket that has expired?
What if I have an unused Season Pass from a prior season?
Does Six Flags Over Texas sell gift certificates?
Besides cash, what other forms of payment does Six Flags Over Texas accept?
Is there a discount for AAA members?
Do you offer a Travel Agent discount?
Do you offer military discounts?
Do you offer rain checks?

RIDE INFORMATION

How many rides does Six Flags Over Texas have?
What are the most popular rides for thrill-seekers?
Are there rides for small children to enjoy?
What ride restrictions are there?
What is The Flash Pass and how does it work?
What is your loose article policy?
What is considered exceptional size where rides are concerned?
Are there restrictions for guests with casts?
Are there restrictions for guests with prosthetic devices?
Some rides require that a child be accompanied by an adult or responsible person. How are these defined?
Who designs Six Flags Over Texas' rides?
How many roller coasters does Six Flags Over Texas have?
What are the height requirements for the roller coasters?
What is Six Flags Over Texas' oldest existing roller coaster?
How tall are Six Flags Over Texas' roller coasters?
How fast are Six Flags Over Texas' roller coasters?

TRIP PLANNING

Which hotels are close?
What are the best days to visit?
Is there a place where I can leave my pets?
What is the weather like?

TIPS AT A GLANCE

Admission Values
Adverse Weather Conditions/Rain
Alcoholic Beverage Policy
Attendance/Best Days to Visit
Automatic Tellers (ATMs)
Checks, Traveler's Checks and Money Orders
Children's Official Measurement
Credit Cards
Dress Code
First Aid
Gift Certificates
Group Sales
Guests of Exceptional Size
Service Animals
Kids' Meals
Laser Pointers
Line Jumping
Loose Articles
Military Discount
Paging/Pagers
Recommended Meal Times
Recreational Wheels
Re-entering the park
Rider Safety Guide
Sun Protection

GENERAL INFORMATION

When does the park open?
Click here for the operating calendar.

What are the operating hours?
For more information, see our park calendar.

What are the current ticket prices?
Six Flags Over Texas offers a variety of ticket combinations. See our tickets page for information and prices on daily admission, season passes and other options.

What concerts are planned for this year?
Great concerts are held throughout the season. Visit our events calendar for current concert listings, and check back throughout the season, as we continuously add performances to our lineup.
What special events are planned for this year?
Visit our events calendar for upcoming events. We add performances throughout the season, so be sure to check back often.

Does Six Flags Over Texas have live shows?
Nothing provides more lasting memories than a great show, especially when shared with friends and family. That's why, in addition to the most thrilling rides on the planet, you'll find a wide variety of top-shelf entertainment right here at the park. Concerts. Characters. A one-of-a-kind parade.  The kind of entertainment you'll be talking about for years to come. For shows, please visit our entertainment page or events page.

What kinds of food does the park have?
From hamburgers and fries to chicken or Papa John's pizza, there are eateries for every taste conveniently located throughout the park.  Salads are available, plus delicious treats such as funnel cakes and ice cream. Six Flags proudly serves Coca-Cola products throughout the park for your enjoyment as well.  Some of the newest additions for this season are Cold Stone Creamery, Johnny Rockets, and Panda Express.  See a detailed list of what food can be found where.   

How do I get information about Six Flags Over Texas and the area?
You may visit the various pages on the website to find information on all of our rides, shows and attractions, as well as lodging. Visit the Arlington Convention and Visitors Bureau website for local information.

Where can I get a map of the park?
Our park map is available online.  In addition, once you arrive at Six Flags Over Texas, there are park maps available as you enter the park.  They are also available at Guest Relations.  Plus, Guests entering our parking area will receive a free souvenir map for your enjoyment. 

What types of jobs does Six Flags Over Texas offer and how do I apply?
Six Flags Over Texas offers jobs in various departments that are fun and fulfilling, whether they are for the season or for the long term.  You may find this information and apply online on the Jobs page of our website.

What is the mailing address and phone number?
Our mailing address is PO Box 90191 Arlington, Texas 76004-0191.  Our phone number is 817-640-8900.  Live operators are available during park hours and during regular business hours on non-operating days.

What is the email newsletter and how do I receive it?  
The email newsletter is sent several times a month, with updates on special events and discounts.  Become a Team Six member to receive the latest news, great offers and other specials.   Be sure to check the box to "Please send me information about my local park".   Join now!  

Back

PARK INFORMATION

Is smoking permitted in the park?
Six Flags allows smoking only in areas identified as designated smoking areas. All other areas in the parks are smoke-free, and smoking is strictly prohibited.

Do you rent strollers and wheelchairs?
Stroller and wheelchair rentals can be found after the Entry Plaza on left. To rent these items, a valid driver's license, state identification, military identification, or major credit card may be required.

Does Six Flags Over Texas have automatic tellers (ATMs)?
There are several ATM's located throughout the park for your convenience.

Is there a place to store my belongings inside the park?
Electronic, PIN CODE Access, lockers are located in the entry mall, next to the turnstiles. All-day locker rentals are available in the entry mall next to the turnstiles. Large items may be checked for a nominal fee at the window in the Locker area.  Lockers accept both dollar bills and credit cards.

What happens if I lose something while at the park?
Lost and Found is located behind the Little Red School House in the Old South section of the park. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Items will be retrieved from ride areas when the park closes and kept at Lost and Found for seven days. For information regarding a lost article, please call (817) 640-8900.

What happens if it rains?
Rides may be closed temporarily during electrical storms, heavy rain, or high winds. Rides will reopen as soon as safe operations can be assured. Refunds or rain checks for inclement weather are not offered.

What is The Flash Pass and how does it work?
The Flash Pass is an electronic ride reservation system that holds your place in line at the park's most popular rides while you enjoy other attractions.  Learn more about Flash Pass.

My family will be visiting. What can we all do together?
There are plenty of rides and activities your family can enjoy together while visiting Six Flags Over Texas. Stop by Guest Relations for help planning your day at the park and to pick up a copy of your Guide to Family Fun at Six Flags Over Texas. We have even more ideas on our Tips for Family Fun page.

Do you have any suggestions if our party gets separated?
Arrange a meeting place and time, should your party become separated. Although we are unable to page for separated party members, messages can be left for them at Lost Parents and Guest Relations. We have a Lost Parents Center, where our employees will take children who have been separated from their family or group. We suggest that you get a one-time height check wristband for your children, available at Guest Relations. Your cell phone number can be written on the wristband, in case your child becomes separated from you.

Where can I find information for guests with disabilities?
Visit our guest relations page for information on accessibility at Six Flags Over Texas.

May I bring my own food and beverages into Six Flags Over Texas?
No outside food, beverages or coolers are allowed to be brought into Six Flags Over Texas.  However, we do offer picnic areas just outside the park which are available for your party to eat outside food.  Exceptions are made for Guests with special dietary needs to include food allergies and baby food/formula. Guest should contact Park Security or Guest Relations when they arrive at the Park for approval to bring in special dietary foods. The special dietary food containers will be marked and dated to clearly show that they have been approved for entry into the park.

How do I re-enter the park if I have to leave for some reason?
Guests who leave the park and plan to return must get their hand stamped before they leave the park at the exit/re-entry gate. When Guests return to the park, they must enter through the re-entry gate with a proper hand stamp or re-entry will not be allowed. Transferring hand stamps is a violation of Six Flags policies and is strictly forbidden.

Does Six Flags Over Texas have a dress code?
In keeping with our family-friendly atmosphere, and for health and safety reasons, Six Flags America strictly enforces a dress code. Proper attire must be worn in the park at all times, including shirts and appropriate footwear. Clothing with rude, vulgar or offensive language or graphics is not permitted at any time (shirts cannot be turned inside out as a solution). Bathing suits may be worn only in Hurricane Harbor waterpark. Park admission may be denied if clothing is deemed by management to be inappropriate.

What is Six Flags Over Texas' alcoholic beverage policy?
No alcoholic beverages are allowed to be brought into Six Flags Parks. 

Are laser pointers permitted at Six Flags Over Texas?
For the safety of our Guests and employees, laser pointers are not permitted.

Are pets permitted at Six Flags Over Texas?
Pets are not permitted in the park, with the exception of service animals. Pets can be left in an air conditioned kennel in our parking lot for a nominal fee.  Please do not leave your pets in your vehicle.

Back

PRICING & ADMISSION

What are the current ticket prices?
Six Flags Over Texas offers a variety of ticket combinations. See our tickets page for information and prices on daily admission, season passes and other options.

What does my Six Flags Over Texas admission ticket include?
With your Six Flags Over Texas admission ticket you are able to ride awesome rides like Titan, the Texas Giant, Batman and so many more, plus be amazed by great LIVE shows.  All of this is FREE with your Six Flags Over Texas Admission Ticket.

Does my child need a Season Pass or ticket?
Children two years old and younger receive free admission to Six Flags Over Texas. A guest does not need a season pass until they turn three years old. Once your child is three years old, the price would be the same as the other passes. If your two-year old is going to turn three during the current season, then we recommend buying the pass now, as it is usually cheaper than it will be later in the season.

Does Six Flags Over Texas offer a discount on admission for groups?
Yes, discount tickets are available for groups of 10 or more.  You may visit the Groups page, or call Call (817) 640-8900 ext. 4100 for group information. Don't forget to call for special large group rates for 100 or more. Annually, we host hundreds of groups from businesses, schools, unions, churches and social organizations. Call one of our catering specialists today to book your memorable event.

How much is parking?
General Parking at Six Flags Over Texas is $15.00, Preferred Parking is $20.00, and Valet Parking is $30.00.

Do you offer a non-rider discount?
No, Six Flags Over Texas is a pay one price facility. Because of the breadth of entertainment offered for all ages, Six Flags maintains the pay-one-price policy for all Guests to enjoy the rides, slides, shows, and other entertainment.

What should I do if I have an issue with my online ticket order?
Please contact Six Flags Ecommerce Guest Relations at (817) 640-8900, ext. 3139.
What should I do if I can't print my online tickets?
You can have your tickets printed for you at the Guest Relations building. You will need the credit card you used to order the tickets, I.D. and your order confirmation number.

What if I have an unused daily ticket that has expired?
Tickets are only valid for the year and park in which they were issued. No refunds or exchanges.

What if I have an unused season pass from a prior season?
Season passes can only be used during the season they were purchased.  No refunds or exchanges.

Does Six Flags Over Texas sell gift certificates?
Six Flags Over Texas offers in park "Daffy Dollars" to be used at retail and food locations.  These can be purchased by calling the Six Flags Over Texas Ticket Office at 817-607-6150.  Also, Meal Vouchers make it easy to eat when everyone craves something different. They also ensure that teens don't spend their lunch money on games. Vouchers must be purchased ahead of time, and are good for specific meals at several restaurants, any day of the season.  With Print-N-Go tickets, you can purchase admissions online at a discount and give them as a gift good for the entire season.

Besides cash, what other forms of payment does Six Flags Over Texas accept?
We gladly accept American Express, MasterCard, Visa, and Discover Card for parking, park admission, in gift shops and at most dining locations.  Six Flags Over Texas does not accept personal checks but there are ATMs available throughout the park.

Is there a discount for AAA members?
AAA members receive $4 off every day with the "Show Your Card and Save" program, and "Triple Your Discount Days" on Wednesdays ($12 off) when presenting your membership card at any of our ticket booths.

Do you offer a Travel Agent discount?
No. However, Group Rates are available for travel related groups through our Group Sales office.

Do you offer military discounts?
Most military bases offer discounted admission tickets at their MWR/ITR offices. There is no military discount at the park ticket offices.

Do you offer rain checks?
Rides may be closed temporarily during electrical storms, heavy rain, or high winds.  Most restaurants, theaters and shops will remain open.  Rides will re-open as soon as safe operations can be assured. Refunds or rain checks for inclement weather are not offered.

Back

RIDE INFORMATION

How many rides does Six Flags Over Texas have?
Six Flags Over Texas has approximately 45 rides consisting of varying levels of intensity.  Plan to ride our most popular rides early in the day, or after 6 pm. Visit our all rides page for a complete listing.

What are the most popular rides for thrill-seekers?
Thrill-seekers are sure to enjoy one of our amazing roller coasters. We have a variety of out-of-this-world coasters, including Titan and Superman: Tower of Power!  See all of our thrill rides.

Are there rides for small children to enjoy?
Six Flags Over Texas is home to some of the most exciting family rides that your pint-sized ones will enjoy! For more information, please visit our kids page.

What ride restrictions are there?
Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines. These restrictions are listed on the specific ride pages throughout our website, and on signs posted at each ride.

What is The Flash Pass and how does it work?
The Flash Pass is an electronic ride reservation system that holds your place in line at the park's most popular rides while you enjoy other attractions.  Learn more about Flash Pass.

What is your loose article policy?
Loose articles are not permitted on most rides and should be left with non-riders or secured in lockers. Six Flags and its employees are not responsible for lost or stolen items. Loose articles of any kind (including but not limited to purses, backpacks, and beverage containers) may not be taken past the queue entrance and cannot be left on the load/unload platform of the following rides: Titan; Texas Giant; Batman: The Ride; Mr. Freeze. Cell phones, pagers, or other small items must be secured in cargo pockets, zippered jacket pockets, or waist packs. All loose articles which cannot be secured must be left in a locker or with a non-rider prior to entering the queue line.

What is considered exceptional size where rides are concerned?
Safety is our number one priority. Guests with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride and at Guest Relations.

Are there restrictions for guests with casts?
On most rides, guests with arm casts must sit so that the arm cast is on the outside of the row.  Also, a cast must not prevent the rider from sitting properly or being properly restrained by the ride restraints (lap bars, seat belts, etc.)

Are there restrictions for guests with prosthetic devices?
Guests with prosthetic devices may ride most rides, as long as the device is secure. Also, guests must be able to brace themselves on many rides. Due to a manufacturer requirement, prosthetic limbs are not allowed on Mr. Freeze.

Some rides require that a child be accompanied by an adult or responsible person. How are these defined?
An accompanied adult or responsible person is defined as a person over 54" tall. The exception is the Six Flags Speedway which requires that a child be accompanied by a driver that is at least 58" tall and over 18 years old.

Who designs Six Flags Over Texas' rides?
Six Flags Over Texas' rides are designed and built by a variety of sources. Along with Six Flags engineers, we work with industry experts and worldwide leading manufacturers to build thrilling rides for your family's enjoyment.

How many roller coasters does Six Flags Over Texas have?
Six Flags Over Texas has total of 12 roller coasters — 10 steel and 2 wooden.  Please visit our rides page  for a complete list of rides.

What are the height requirements for the roller coasters?
The height requirements vary for each roller coaster. The requirements are listed online, in the Park Map & Guide you receive at the park, as well as at each ride and are subject to change at any time for your safety.

What is Six Flags Over Texas' oldest existing roller coaster?
Six Flags Over Texas' oldest existing roller coaster is the Runaway Minetrain which began operation in 1966.

How tall are Six Flags Over Texas' roller coasters?
The tallest roller coaster at Six Flags Over Texas is the Superman Tower of Power standing 325 feet tall.

How fast are Six Flags Over Texas' roller coasters?
The fastest roller coaster at Six Flags Over Texas is the Titan with a top speed reaching 85 mph!

Back

TRIP PLANNING

Which hotels are close?
Please see our lodging page for more information.

What are the best days to visit?
Plan to visit when attendance is lightest. Best bets: Weekdays during the summer and any regular operating day during the months of April, May, September and October.  Don't miss Holiday In The Park in November and December.

Is there a place where I can leave my pets?
Yes, Six Flags Over Texas offers kennels for your convenience available at our gas station located in the parking lot.

What is the weather like?
Texas summers can be warm so make sure to wear your sunscreen and drink lots of fluids.

Back

TIPS AT A GLANCE

Admission Values
The best way to visit Six Flags Over Texas is often — with a Six Flags Season Pass. Available online or at our front gate, get a Season Pass and visit as often as you want for as long as you choose. One-day tickets are also available.

Adverse Weather Conditions/Rain
Rides may be closed temporarily during electrical storms, heavy rain, or high winds. Rides will re-open as soon as safe operations can be assured. Refunds or rain checks for inclement weather are not offered.

Alcoholic Beverage Policy
No alcoholic beverages are allowed to be brought into Six Flags Over Texas.

Attendance/Best Days to Visit
Plan to visit when attendance is lightest. Best bets: Weekdays during the summer and any regular operating day during the months of April, May, September and October.  Don't miss Holiday In The Park in November and December.

Automatic Tellers (ATMs)
There are several ATM's located throughout the park for your convenience.

Checks, Traveler's Checks and Money Orders
We gladly accept American Express, MasterCard, Visa, and Discover Card for parking, park admission, in gift shops and at most dining locations. Six Flags Over Texas does not accept personal checks, but there are ATMs available throughout the park.

Children's Official Measurement
Height restrictions are listed online and in our Park Map & Guide, which you will receive when you enter Six Flags Over Texas. You may also refer to specific guidelines posted at the entrance of every ride. You can have your children measured at Guest Relations which allows them to have an official measurement so their height does not have to be checked at every ride.

Credit Cards
We accept Mastercard, Visa, Discover, and American Express.

Currency Exchange
We do not offer a Currency Exchange.

Dress Code
In keeping with our family-friendly atmosphere, and for health and safety reasons, Six Flags America strictly enforces a dress code. Proper attire must be worn in the park at all times, including shirts and appropriate footwear. Clothing with rude, vulgar or offensive language or graphics is not permitted at any time (shirts cannot be turned inside out as a solution). Bathing suits may be worn only in Hurricane Harbor waterpark. Park admission may be denied if clothing is deemed by management to be inappropriate.

First Aid
First Aid is located in the Spain section of the park to the left of the Front Gate.

Gift Certificates
Six Flags Over Texas offers in park "Daffy Dollars" to be used at retail and food locations.  These can be purchased by calling the Six Flags Over Texas Ticket Office at 817-607-6150.  Also, Meal Vouchers make it easy to eat when everyone craves something different. They also ensure that teens don't spend their lunch money on games. Vouchers must be purchased ahead of time, and are good for specific meals at several restaurants, any day of the season.  With Print-N-Go tickets, you can purchase admissions online at a discount and give them as a gift good for the entire season.

Group Sales
Yes, discount tickets are available for groups of 10 or more.  You may visit the Groups page, or call Call (817) 640-8900 ext. 4100 for group information. Don't forget to call for special large group rates for 100 or more. Annually, we host hundreds of groups from businesses, schools, unions, churches and social organizations. Call one of our catering specialists today to book your memorable event.

Guests of Exceptional Size
Safety is our number one priority. Guest with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride and at Guest Relations.

Service Animals
Pets are not permitted in the park, with the exception of service animals.

Kids' Meals
Most restaurant locations offer great options for our young Guests.

Laser Pointers
For the safety of our Guests and employees, laser pointers are not permitted.

Line Jumping
Line jumping is strictly prohibited. Guests are not permitted to save places in line or exit the line and return for any reason. Violators may be ejected from the park without refund.

Loose Articles
Loose articles are not permitted on most rides and should be left with non-riders or secured in lockers. Six Flags and its employees are not responsible for lost or stolen items. Loose articles of any kind (including but not limited to purses, backpacks, and beverage containers) may not be taken past the queue entrance and cannot be left on the load/unload platform of the following rides: Titan; Texas Giant; Batman: The Ride; Mr. Freeze. Cell phones, pagers, or other small items must be secured in cargo pockets, zippered jacket pockets, or waist packs. All loose articles which cannot be secured must be left in a locker or with a non-rider prior to entering the queue line.

Military Discount
Most military bases offer discounted admission tickets at their MWR/ITR offices. There is no military discount at the park ticket offices.

Paging/Pagers
Six Flags Over Texas does not offer a park paging system but does have a location for "Lost Parents" within the park if your party does get separated.

Recommended Meal Times
To save time, we recommend you eat at non-traditional lunch and dinner hours.

Recreational Wheels (rollerskates, skateboards, etc.)
No recreation wheels, including Heelys and other tennis shoe style roller skates are permitted at Six Flags Over Texas.

Re-entering the park
Guests who leave the park, and plan to return, must get their hand stamped before they leave the park at the exit/re-entry gate. When Guests return to the park, they must enter through the re-entry gate with a proper hand stamp or re-entry will not be allowed. Transferring hand stamps is a violation of Six Flags policies and is strictly forbidden.

Rider Safety Guide
There are inherent risks in the participation on any amusement ride.  Guests must exercise good judgment and act in a responsible manner while participating on Six Flags rides.  Guests must also obey all oral and written warnings and properly use all ride safety equipment provided.  Guests that do not comply with ride rules may be ejected from the park without refund.  Please refer to specific guidelines posted at the entrance of every ride.

Sun Protection
Since Six Flags Over Texas is an outside venue, please wear sun protection as necessary.  Sun protection is available at Six Flags Over Texas retail shops.  Please note that Six Flags Over Texas does not allow aerosol sunscreens into the park. 

Back