Park Policies
Because Six Flags is a family park, we expect guests to behave appropriately. Violating our park policies may be cause for ejection from the park without refund. For more information, please review the park policies below.
BEHAVIOR
We expect all guests to behave in a family-friendly manner. Line jumping, profanity and unruly behavior are offensive to park guests and may be cause for ejection without refund. Guests are not permitted to save places in line, bypass others in line, or exit the line and return to the same place for any reason. Guests exiting a line must go to the back of the line if they choose to return.
DRESS CODE
In keeping with our family-friendly atmosphere, and for health and safety reasons, Six Flags New England strictly enforces a dress code. Proper attire must be worn at all times, including shirts, shorts/pants and appropriate footwear. Clothing with rude, vulgar or offensive language or graphics is not permitted, and shirts cannot be turned inside-out as a solution. Bathing suits may be worn only in waterpark areas. Park admission may be denied if clothing is deemed by management to be inappropriate.
LANGUAGE
Guests using profanity or abusive language, symbols or gestures may be ejected from the park without refund.
PARK POLICY COMPLIANCE
In addition to the Six Flags Guest Code of Conduct, guests are required to comply with all local, state and federal laws, as well as individual park policies, rules and instructions posted or otherwise listed.
GUEST SAFETY
Please walk at all times. Do not sit or stand on fences or railings.
SMOKING
Smoking is permitted only in the designated smoking areas. These areas are specially marked, and can be found near the following attractions: Wahoo's Tiki Bar in Hurricane Harbor, Candy Cabin, Catwoman's Whip and Cyclone. All other areas in the parks are smoke-free and smoking is strictly prohibited. Underage smoking is not permitted. Failure to use the smoking areas will result in immediate expulsion from the park without a refund.
PETS
Pets are not permitted in the park, with the exception of service animals.
PROHIBITED ITEMS
The following items are not permitted at any time:
- Food/coolers (except special diet and infant food)
- Alcoholic beverages
- Lawn/folding chairs
- Magic markers, spray paint
- Aerosol cans
- Glass bottles
- Knives
- Spiked clothing/jewelry
- Fireworks/explosives
- Firearms/ammunition
- Chemical weapons, mace/pepper spray
SECURITY
All guests entering the park will go through metal detectors, so please plan accordingly. Security will confiscate any item that is prohibited by Massachusetts General Law or statute, or in violation of Federal Laws and Regulations. All items will be turned over to the Agawam Police Department for investigation.
RE-ENTRY
To leave the park and re-enter on the same day, please get your hand stamped and re-enter at the re-entry gate. This includes season pass holders. Season Passes are only valid to scan once per day. During Fright Fest, re-entry is not allowed after 4pm
PHOTOGRAPHY
Cameras may not be permitted on thrill rides. Please check at ride entrances regarding camera policies for each ride. Six Flags New England requests that all photographs or videos taken by guests be used for their personal use and enjoyment only. Any use, reuse or reproduction for commercial purposes without the express written consent of Six Flags New England is prohibited.
RAIN POLICY
Some rides and shows will close temporarily during electrical storms, heavy rains, high winds and other severe weather conditions. These attractions will re-open when conditions permit safe operation. Most restaurants, theaters and shops will remain open. Six Flags New England does not issue rain checks or refunds. Six Flags New England reserves the right to shut down rides, close the park, and cancel any events due to inclement weather. If the weather causes a majority of our rides to close for an extended period, we will offer a complimentary return pass. Present today’s paid ticket stub to Guest Relations before you exit. Certain rules and restrictions apply. Learn about our Weather Guarantee
RIDER RESPONSIBILITY
There is an inherent risk in participating in any amusement ride. We expect riders to exercise good judgment and act in a responsible manner. Guests must also obey all oral and written warnings, and properly use all ride safety equipment provided. Guests who do not comply with ride rules may be ejected from the park without refund. Please refer to specific guidelines posted at the entrance of every ride.
RIDE RESTRICTIONS
Safety is our number-one priority. Guests with certain body proportions or of certain heights and/or weights may not be able to enjoy certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride and at Guest Relations.
LINE JUMPING
Line jumping is strictly prohibited. Guests are not permitted to save places in line or exit the line and return for any reason. Violators will be ejected without a refund.
LOOSE ARTICLES
Loose articles are not permitted on most rides and should be left with non-riders or secured in lockers. Six Flags and its employees are not responsible for lost or stolen items. Loose articles of any kind (including but not limited to purses, backpacks, and beverage containers) may not be taken past the queue entrance and cannot be left on the load/unload platform of the following rides: Bizarro; Batman — Dark Knight; Mind Eraser. Cell phones, pagers, or other small items must be secured in cargo pockets, zippered jacket pockets, or waist packs. All loose articles which cannot be secured must be left in a locker or with a non-rider prior to entering the queue line. Guests observed on a ride with electronic devices will be immediately ejected from the park, and served with a five year trespass.
RESTRICTED AREAS
Entering restricted areas, including ride and backstage areas, is strictly prohibited. Guests found entering restricted areas may be ejected from the park without refund.
FRIGHT FEST RE-ENTRY
Please note Six Flags New England does not allow re-entry into the park after
4 p.m. during Fright Fest.
ADDITIONAL QUESTIONS
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