Kentucky Kingdom, Louisville
Park Info >Guest Relations

Guest Relations

We want to ensure you have a great time to Six Flags Kentucky Kingdom. So we're available to answer questions, offer advice and hear your suggestions. Stop by Guest Relations at the front entrance, and our helpful staff will be happy to assist you with lodging and park information.

PARK SECURITY

Your safety is our top priority. All guests are required to pass through metal detectors and have their bags inspected. Inappropriate items should be left at home or in your car.

SEVERE WEATHER

For your safety, certain rides may need to close during severe weather. Most restaurants, theaters and shops will remain open. Rides will re-open as soon as possible. Refunds and rain checks are not offered for inclement weather.

PARK ANNOUNCEMENTS

We regret that personal pages cannot be broadcast through the park, but you can leave messages for other members of your party at Guest Relations.

LOST CHILDREN

Because we don't broadcast pages in the park, we encourage you to establish a meeting place in case your group becomes separated. If your child gets lost or separated from your party, contact the Six Flags employee or security officer for assistance. You can also visit the security office near the International Carousel.

GUESTS WITH DISABILITIES

We strive to provide mainstream access wherever possible, including wheelchair rentals and special access passes. Please stop by Guest Relations for information on services offered and to pick up a Guidebook for Guests with Disabilities.

DONATIONS/COMMUNITY RELATIONS

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