Guest Relations

We want you to feel at home at Six Flags Hurricane Harbor. So we're available to answer questions, offer advice and hear your suggestions. Visit us at the Guest Relations booth at the Main Gate, and our helpful staff will be happy to assist you with lodging and park information.

PARK SECURITY

Your safety is our priority. For that reason, all bags are subject to be searched.  Please leave any inappropriate items at home or in your car.

SEVERE WEATHER

For your safety, certain rides may need to close during severe weather. Most restaurants and shops will remain open. Rides will re-open as soon as possible. Refunds and rain checks are not offered for inclement weather.

PARK ANNOUNCEMENTS

Personal pages cannot be broadcast through the park, but you can leave messages for other members of your party at Guest Relations.

LOST CHILDREN

We encourage you to establish a meeting place, in case your group becomes separated. Instruct children to contact the nearest Six Flags employee for assistance. If your children become separated from your party, contact the nearest host/hostess or security officer for assistance, or visit Guest Relations.

GUESTS WITH DISABILITIES

For information on services offered to guests with disabilities, please visit Guest Relations located near the main entrance, where representatives will be pleased to help personalize your visit. All of the slide/tube attractions require climbing stairs. Portions of our Activity areas and Hook's Lagoon are wheelchair-accessible.

DONATIONS/COMMUNITY RELATIONS

Six Flags Hurricane Harbor is happy to donate two park tickets per year to qualified non-profit organizations, in order to assist their fund-raising efforts.

Valid organizations

• Non-profit groups
• School groups raising funds for equipment or graduation events
• Church/youth/scholarship programs
• Organizations raising funds for other charities

• Requests must be made at least 60 days before, and no more than four months ahead of the event
• No telephone, email, or faxed requests will be accepted
• All submissions and return addresses must be printed on organizational letterhead—no photocopies will be accepted
• Must include non-profit ID number (if applicable), event date, purpose of event, and what the tickets and funds will be used for