FAQs
We're always happy to answer your questions about Six Flags. Here are some questions we get a lot. If you don't see your answer here, feel free to call us at (817) 640-8900.
GENERAL INFORMATION
When does the park open for the 2008 season?
What are the current ticket prices?
What special events are planned for this year?
Which airports are closest to the park?
Is there transportation I can take to the park?
Which hotels are close?
PARK INFORMATION
Is smoking permitted in the park?
Do you rent strollers and wheelchairs?
Is there a place to store my belongings inside the park?
Are there rides for small children to enjoy?
What happens if I lose something while at the park?
What happens if it rains?
What ride restrictions are there?
My family will be visiting. What can we all do together?
What are the most popular rides for thrill-seekers?
Do you have any suggestions if our party gets separated?
Do you have a place for nursing mothers to feed their babies?
Where can I find information for guests with disabilities?
TICKETS AND SEASON PASSES
I am having a problem with my online ticket order. What should I do?
I placed an order online, and got a confirmation number, but then I couldn't print my tickets. What should I do?
Does my child need a Season Pass or ticket?
I cannot purchase Season Passes online because I do not live within 300 miles of the park. What should I do?
What if I have an unused daily ticket that has expired?
GENERAL INFORMATION
When does the park open for the 2008 season?
Click here for the 2008 calendar.
What are the current ticket prices?
Six Flags Hurricane Harbor offers a variety of ticket combinations. See our tickets page for information and prices on daily admission, season passes and other options.
What special events are planned for this year?
Visit our events calendar for upcoming events. We add performances throughout the season, so be sure to check back often.
Which airports are closest to the park?
Six Flags Hurricane Harbor is a short trip from Dallas/Fort Worth International Airport.
Is there transportation I can take to the park?
Participating Arlington hotels operate a trolley-type transportation system during the Six Flags Hurricane Harbor season. When making hotel reservations in Arlington, ask if your hotel offers this service.
Which hotels are close?
Six Flags Hurricane Harbor sits in close proximity to the park. Guests of the Lodge receive discounted tickets to the theme park. See our lodging page for more information.
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PARK INFORMATION
Is smoking permitted in the park?
Six Flags allows smoking only in areas identified as designated smoking areas. All other areas in the parks are smoke-free, and smoking is strictly prohibited.
Do you rent strollers and wheelchairs?
Hurricane Harbor does not offer strollers or wheelchairs for rent.
Is there a place to store my belongings inside the park?
Electronic lockers are availiable at various locations throughout the park and can be rented at Park Rentals just inside the front gate. Lockers are subject to availability and cannot be resevered in advance.
Are there rides for small children to enjoy?
Six Flags Hurricane Harbor is home to some of the most exciting family rides that your pint-sized ones will enjoy! For more information, please visit our kids' page.
What happens if I lose something while at the park?
Claim or report your lost items at Lost and Found located at Guest Relations near the main gate. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Items will be retrieved from the bottom of pools on an hourly basis, and kept at Lost and Found for seven days. For information regarding a lost article, please call (817) 265-3356.
What happens if it rains?
The park contains all types of activities, many of which are not dependent upon good weather. While some rides and attractions may close due to inclement weather, these rides and attractions are opened as soon as the weather clears. Refunds and rainchecks are not offered.
What ride restrictions are there?
Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines. These restrictions are listed on the specific ride pages throughout our Web site, and on signs posted at each ride.
My family will be visiting. What can we all do together?
There are plenty of rides and activities your family can enjoy together while visiting Six Flags Hurricane Harbor. Stop by Guest Relations for help planning your day at the park and a copy of your Guide to Family Fun at Six Flags Hurricane Harbor. We have even more ideas on our tips for family fun page.
What are the most popular rides for thrill-seekers?
Six Flags Hurricane Harbor features state of the art thrill rides, including the Black Hole, Der Stuka, and Geronimo. Plan to ride our most popular rides early in the day, or after 6 pm. Visit our all rides page for a complete listing.
Do you have any suggestions if our party gets separated?
Arrange a meeting place and time, should your party become separated. Although we are unable to page for separated party members, messages can be left for them at Guest Relations. We have a Lost Parents Center, where our employees will take children who have been separated from their family or group.
Do you have a place for nursing mothers to feed their babies?
Staff is available during park hours to answer questions or help with special needs at Guest Relations, located near the main entrance.
Where can I find information for guests with disabilities?
Visit our Guest Relations page for information on accessibility at Six Flags Hurricane Harbor.
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TICKETS AND SEASON PASSES
I am having a problem with my online ticket order. What should I do?
Please contact Six Flags Guest Relations by telephone at (817) 640-8900.
I placed an order online, and got a confirmation number, but then I couldn't print my tickets. What should I do?
You can have your tickets printed for you at the Guest Relations building. You will need the credit card you used to order the tickets, I.D., and your order confirmation number.
Does my child need a Season Pass or ticket?
Children two years old and younger receive free admission to Six Flags Hurricane Harbor. A guest does not need a season pass until they turn three years old. Once your child is three years old, the price would be the same as the other passes. If your two-year old is going to turn three during the 2008 season, then we recommend buying the pass now, as it is usually cheaper than it will be later in the season.
I cannot purchase Season Passes online because I do not live within 300 miles of the park. What should I do?
Our online system requires that the billing address for the purchase be within a 300-mile radius of the park. If you live outside that radius and need to purchase Season Passes, we can fulfill your order from the park via mail or fax order. Please click here for more information on placing a Season Pass order.
What if I have an unused daily ticket that has expired?
Six Flags admission tickets, Bounce Back tickets and internet Print-N-Go tickets cannot be extended past their expiration date.
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