FAQs
We're always happy to answer your questions about Six Flags. Here are some questions we get a lot. If you don't see your answer here, feel free to call us at (732) 928-1821.
GENERAL INFORMATION
When does the park open for the 2007 season?
What are the operating hours?
What are the current ticket prices?
What concerts are planned for this year?
What special events are planned for this year?
Is there transportation I can take to the park?
Which hotels are close?
PARK INFORMATION
Is smoking permitted in the park?
Do you rent strollers and wheelchairs?
Is there a place to store my belongings inside the park?
Are there rides for small children to enjoy?
What happens if I lose something while at the park?
What happens if it rains?
What ride restrictions are there?
My family will be visiting. What can we all do together?
What are the most popular rides for thrill-seekers?
Do you have any suggestions if our party gets separated?
Do you have a place for nursing mothers to feed their babies?
Where can I find information for guests with disabilities?
Can I keep my tube all day?
TICKETS AND SEASON PASSES
I am having a problem with my online ticket order. What should I do?
I placed an order online, and got a confirmation number, but then I couldn't print my tickets. What should I do?
Does my child need a Season Pass or ticket?
I cannot purchase Season Passes online because I do not live within 300 miles of the park. What should I do?
What if I have an unused daily ticket that has expired?
What if I have an unused Season Pass from a prior season?
GENERAL INFORMATION
When does the park open for the 2007 season?
Click here for the 2007 calendar.
What are the operating hours?
For more information, see our park calendar.
What are the current ticket prices?
Hurricane Harbor offers a variety of ticket combinations. See our tickets page for information and prices on daily admission, season passes and other options.
What concerts are planned for this year?
Great concerts are held throughout the season. Visit our events calendar for current concert listings, and check back throughout the season, as we continuously add performances to our 2007 lineup.
What special events are planned for this year?
Visit our events calendar for upcoming events. We add performances throughout the season, so be sure to check back often.
Is there transportation I can take to the park?
NJ TRANSIT offers bus service from New York City, Newark, Camden, and Philadelphia, PA to Six Flags Hurricane Harbor water park. Local bus service is also available from Freehold and Toms River, NJ. For operating schedule, call 800-772-2222 in New Jersey. Outside of New Jersey, call 800-626-7433, or 800-772-2287 for hearing-impaired.
Which hotels are close?
For lodging information visit us at www.sixflagslodging.com.
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PARK INFORMATION
Is smoking permitted in the park?
Six Flags allows smoking only in areas identified as designated smoking areas. All other areas in the parks are smoke-free, and smoking is strictly prohibited.
Do you rent strollers and wheelchairs?
Enquire about stroller rentals at Guest Relations, located near the main entrance.
Is there a place to store my belongings inside the park?
Lockers are located near the main entrance. Subject to availability. They may not be reserved in advance.
Are there rides for small children to enjoy?
Hurricane Harbor is home to some of the most exciting family rides that your pint-sized ones will enjoy. For more information, please visit our kids' page.
What happens if I lose something while at the park?
Claim or report your lost items at Lost Parents/Lost and Found, located at Guest Relations near the main gate. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Items will be retrieved from ride areas when the park closes and kept at Lost and Found for seven days. For information regarding a lost article, please call (732) 928-2000 x2838.
What happens if it rains?
While some rides and shows may close due to rain or wind, these rides and shows are reopened as soon as the weather clears. Refunds and rain-checks are not offered.
What ride restrictions are there?
Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines. These restrictions are listed on the specific ride pages throughout our Web site, and on signs posted at each ride.
My family will be visiting. What can we all do together?
There are plenty of rides and activities your family can enjoy together while visiting Hurricane Harbor. Stop by Guest Relations for help planning your day at the park and a copy of your Guide to Family Fun at Hurricane Harbor. We have even more ideas on our tips for family fun page.
What are the most popular rides for thrill-seekers?
Hurricane Harbor is a great place to bring the family for fun water thrills on hot summer days! Hurricane Mountain, featuring a massive one-of-a-kind 50-foot tower with six separate slides, gives riders a twisting, heart-stopping journey. Travel an incredible 448 feet at lightning-fast speeds in a 3-person, toboggan-like tube or plunge down winding, high-speed, in-the-dark slides. Plan to ride our most popular rides early in the day or after 6 pm. Visit our all rides page for a complete listing.
Do you have any suggestions if our party gets separated?
Arrange a meeting place and time, should your party become separated. Although we are unable to page separated party members, messages can be left for them at Lost Parents and Guest Relations. We have a Lost Parents Center, where our employees will take children who have been separated from their family or group. We suggest that you get a one-time height check wristband for your children, available at Guest Relations, all security information booths and major rides. Your cell phone number can be written on the wristband, in case your child becomes separated from you.
Do you have a place for nursing mothers to feed their babies?
Space for baby-changing is provided in most restrooms. A private area for nursing mothers is located in First Aid.
Where can I find information for guests with disabilities?
Visit our guest relations page for information on accessibility at Hurricane Harbor.
Can I keep my tube all day?
Six Flags Hurricane Harbor offers all day tube rentals on a first come first serve basis. Stop by the Rental Stand next to Island Traders Gift Shop to rent.
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TICKETS AND SEASON PASSES
I am having a problem with my online ticket order. What should I do?
Please contact Six Flags Guest Relations by telephone at (732) 928-2000 x2838.
I placed an order online, and got a confirmation number, but then I couldn't print my tickets. What should I do?
You can have your tickets printed for you at the Guest Relations building. You will need the credit card you used to order the tickets, your I.D. and your order confirmation number.
Does my child need a Season Pass or ticket?
Children two years old and younger receive free admission to Hurricane Harbor. A guest does not need a season pass until they turn three years old. Once your child is three years old, the price would be the same as the other passes. If your three-year old is going to turn three during the 2007 season, then we recommend buying the pass now, as it is usually cheaper than it will be later in the season.
I cannot purchase Season Passes online because I do not live within 300 miles of the park. What should I do?
Our online system requires that the billing address for the purchase be within a 300-mile radius of the park. If you live outside that radius and need to purchase Season Passes, we can fulfill your order from the park via mail or fax order. Please click here for more information on placing a Season Pass order.
What if I have an unused daily ticket that has expired?
Six Flags admission tickets, Bounce Back tickets and internet Print-N-Go tickets cannot be extended past their expiration date. They can, however, be used for a half-price discount on a full price regular admission at the Guest Relations office on your next visit to the park during the 2008 season. You will need to visit Guest Relations when you arrive at the park.
What if I have an unused season pass from a prior season?
Unused and unprocessed 2007 Season Passes may be upgraded to a 2008 Season Pass for a fee.
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