FAQs
We're always happy to answer your questions about Six Flags. Here are some questions we get a lot. If you don't see your answer here, feel free to call us at (661) 255-4142.
GENERAL INFORMATION
When does the park open for the 2007 season?
What are the operating hours?
What are the current ticket prices?
What special events are planned for this year?
Which airports are closest to the park?
Which hotels are close?
PARK INFORMATION
Is smoking permitted in the park?
Do you rent strollers and wheelchairs?
Is there a place to store my belongings inside the park?
Are there rides for small children to enjoy?
My family is visiting with small children, but the adults wish to ride some of the roller coasters. Do you have any special arrangements for us?
What happens if I lose something while at the park?
What happens if it rains?
What ride restrictions are there?
My family will be visiting. What can we all do together?
What are the most popular rides for thrill-seekers?
Do you have any suggestions if our party gets separated?
Do you have a place for nursing mothers to feed their babies?
Where can I find information for guests with disabilities?
TICKETS AND SEASON PASSES
I am having a problem with my online ticket order. What should I do?
I placed an order online, and got a confirmation number, but then, I couldn't print my tickets. What should I do?
Does my child need a Season Pass or ticket?
I cannot purchase Season Passes online because I do not live within 300 miles of the park. What should I do?
What if I have an unused daily ticket that has expired?
What if I have an unused Season Pass from a prior season?
GENERAL INFORMATION
When does the park open for the 2007 season?
Click here for the 2007 calendar.
What are the operating hours?
Hours of operation vary. Please see our Park Info page.
What are the current ticket prices?
Hurricane Harbor offers a variety of ticket combinations. See our tickets page for information and prices on daily admission, season passes and other options.
What special events are planned for this year?
Visit our events calendar for upcoming events. We add performances throughout the season, so be sure to check back often.
Which airports are closest to the park?
Directions from LAX: There are two levels at LAX—lower level for arrivals, upper level for departures. From lower level, proceed to Century Boulevard. Take Century Boulevard to 405 Freeway north. Take 405 Freeway north to junction with Interstate 5 North (this happens automatically—the 405 ends at I-5). Take I-5 north to Magic Mountain Parkway. Exit at Magic Mountain Parkway. Turn left at traffic signal at the bottom of the exit ramp going under the freeway overpass. Proceed along Magic Mountain Parkway to the Parking Toll Booths and the entrance to Six Flags California.
Directions from Burbank airport: Take the Interstate 5 north to Magic Mountain Parkway. Exit Magic Mountain Parkway. Turn left at traffic signal at the bottom of the exit ramp going under the freeway overpass. Proceed along Magic Mountain Parkway to the Parking Toll Booths and the entrance to Six Flags California.
Which hotels are close?
See our lodging page for more information.
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PARK INFORMATION
Is smoking permitted in the park?
Six Flags allows smoking only in areas identified as designated smoking areas. All other areas in the parks are smoke-free, and smoking is strictly prohibited.
Do you rent strollers and wheelchairs?
Enquire about stroller rentals at Guest Relations, located near the main entrance.
Is there a place to store my belongings inside the park?
Lockers are located near the main entrance. Subject to availability. They may not be reserved in advance. There is a nominal daily charge, plus a refundable key deposit. All items must be removed at this time, or the key deposit will be forfeited.
Are there rides for small children to enjoy?
Hurricane Harbor is home to wonderful family rides that your pint-sized ones will love. For more information, please visit our kids page.
My family is visiting with small children, but the adults wish to ride some of the roller coasters. Do you have any special arrangements for us?
When you first visit the park, stop by Guest Relations. Our Child Swap Program enables adults visiting with small children to enjoy our more popular roller coasters, while the other members with the program take the children to enjoy pint-sized fun.
What happens if I lose something while at the park?
Claim or report your lost items at Lost Parents/Lost and Found located at Guest Relations near the main gate. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Items will be retrieved from ride areas when the park closes and kept at Lost and Found for seven days. For information regarding a lost article, please call (661) 255-4142.
What happens if it rains?
The park contains all types of activities, many of which are not dependent upon good weather. Refunds and rainchecks are not offered.
What ride restrictions are there?
Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines. These restrictions are listed on the specific ride pages throughout our Web site, and on signs posted at each ride.
My family will be visiting. What can we all do together?
There are plenty of rides and activities your family can enjoy together while visiting Hurricane Harbor. Stop by Guest Relations for help planning your day at the park and a copy of your Guide to Family Fun at Hurricane Harbor. We have even more ideas on our tips for family fun page.
What are the most popular rides for thrill-seekers?
Hurricane Harbor is a great place to bring the family for fun water thrills on hot summer days. Enjoy everything from Taboo Tower's three thrilling body speed slides, to three twisting, turning open tube slides at Lightning Falls. Plan to ride our most popular rides early in the day, or after 5 pm. Visit our all rides page for a complete listing.
Do you have any suggestions if our party gets separated?
Arrange a meeting place and time should your party become separated. Although we are unable to page for separated party members, messages can be left for them at Lost Parents and Guest Relations. We have a Lost Parents Center, where our employees will take children who have been separated from their family or group. We suggest that you get a one-time height check wristband for your children, available at Guest Relations, all security information booths and major rides. Your cell phone number can be written on the wristband in case your child becomes separated from you.
Do you have a place for nursing mothers to feed their babies?
Space for baby changing is provided in most restrooms. A private area for nursing mothers is located in First Aid.
Where can I find information for guests with disabilities?
Visit our guest relations page for information on accessibility at Hurricane Harbor.
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TICKETS AND SEASON PASSES
I am having a problem with my online ticket order. What should I do?
Please contact Six Flags Guest Relations by telephone at (661) 255-4142.
I placed an order online, and got a confirmation number, but then, I couldn't print my tickets. What should I do?
You can have your tickets printed for you at the Guest Relations building. You will need the credit card you used to order the tickets, I.D., and your order confirmation number.
Does my child need a Season Pass or ticket?
Children two years old and younger receive free admission to Hurricane Harbor. Children under 48" pay $20.99.
I cannot purchase Season Passes online because I do not live within 300 miles of the park. What should I do?
Our online system requires that the billing address for the purchase be within a 300-mile radius of the park. If you live outside that radius and need to purchase Season Passes, we can fulfill your order from the park via mail or fax order. Please click here for more information on placing a Season Pass order.
What if I have an unused daily ticket that has expired?
Six Flags admission tickets and coupons cannot be extended past their expiration date.
What if I have an unused season pass from a prior season?
Unused and unprocessed 2006 Season Passes may be upgraded to a 2007 Season Pass for a fee.
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