FAQs
We're always happy to answer your questions about Six Flags. Here are some questions we get a lot. For your convenience, we've sorted the Frequently Asked Questions:
General Information | Park Information | Pricing & Admission
Online Purchases | Ride Information | Trip Planning | Tips at a Glance
Online Purchases | Ride Information | Trip Planning | Tips at a Glance
GENERAL INFORMATION
What are the operating hours?
What are the current ticket prices?
What special events are planned for this year?
What kinds of food does the park have?
What types of jobs does Six Flags Hurricane Harbor offer and how do I apply?
What is the mailing address and phone number?
What is the email newsletter and how do I receive it?
PARK INFORMATION
Is smoking permitted in the park?
Do you rent strollers and wheelchairs?
Does Six Flags Hurricane Harbor have automatic tellers (ATMs)?
Is there a place to store my belongings inside the park?
What happens if I lose something while at the park?
What happens if it rains?
My family will be visiting. What can we all do together?
Do you have any suggestions if our party gets separated?
Where can I find information for guests with disabilities?
May I bring my own food and beverages into Six Flags Hurricane Harbor?
How do I re-enter the park if I have to leave for some reason?
Does Six Flags Hurricane Harbor have a dress code?
What is Six Flags Hurricane Harbor's alcoholic beverage policy?
Are laser pointers permitted at Six Flags Hurricane Harbor?
Are pets permitted at Six Flags Hurricane Harbor?
PRICING & ADMISSION
What are the current ticket prices?
What does my Six Flags Hurricane Harbor admission ticket include?
Does my child need a Season Pass or ticket?
Does Six Flags Hurricane Harbor offer a discount on admission for groups?
How much is parking?
Do you offer a non-rider discount?
I am having a problem with my online ticket order. What should I do?
What should I do if I can't print my online tickets?
What if I have an unused daily ticket that has expired?
What if I have an unused Season Pass from a prior season?
Does Six Flags Hurricane Harbor sell gift certificates?
Besides cash, what other forms of payment does Six Flags Hurricane Harbor accept?
Is there a discount for AAA members?
Do you offer a Travel Agent discount?
Do you offer military discounts?
Do you offer rain checks?
I've lost my Season Pass ID Card, what can I do?
ONLINE PURCHASES
Why can't I view the online store?
How do I print my tickets at home?
Why do I have to register each Print-N-Go ticket?
Can I change the registered name after a Print-N-Go ticket is printed?
What if I cannot print my ticket(s)?
What if I lose my Print-N-Go Ticket(s)?
How can I look up my receipt or reprint my Print-N-Go order?
Can I pick up my order at the park?
Why is there a $1 "pending transaction" on my credit card statement?
Do tickets have an expiration date?
What is the refund policy?
What if I made a mistake and want a refund?
I can't complete the order because I don't know all of the information about the season passholder. What should I do?
How is my package shipped?
What if I made a mistake on my shipping address and I need to correct it?
I received my shipped tickets, but I can't find them. What can I do?
How do I get my season passholder coupon book?
How can I get help with questions about purchasing merchandise?
I didn't order a season pass, but I received a season pass card in the mail. Can I use it now?
Do I still have to go to season pass processing if I activate my card online?
I didn't receive season pass cards for all of my family. How can I get their cards?
I had a season pass last year but did not receive a new card. How can I get one?
What should I do if I can't activate my card online?
I already bought a season pass elsewhere before getting my card in the mail. Can't I just use this card instead?
RIDE INFORMATION
How many rides does Six Flags Hurricane Harbor have?
What are the most popular rides for thrill-seekers?
Are there rides for small children to enjoy?
What ride restrictions are there?
What is your loose article policy?
What is considered exceptional size where rides are concerned?
Are there restrictions for guests with casts?
Are there restrictions for guests with prosthetic devices?
Some rides require that a child be accompanied by an adult or responsible person. How are these defined?
What are the height requirements for the roller coasters?
TRIP PLANNING
Which hotels are close?
What are the best days to visit?
Is there a place where I can leave my pets?
What is the weather like?
TIPS AT A GLANCE
Admission Values
Adverse Weather Conditions/Rain
Alcoholic Beverage Policy
Attendance/Best Days to Visit
Automatic Tellers (ATMs)
Checks, Traveler's Checks and Money Orders
Children's Official Measurement
Credit Cards
Dress Code
First Aid
Gift Certificates
Group Sales
Guests of Exceptional Size
Service Animals
Kids' Meals
Laser Pointers
Line Jumping
Loose Articles
Military Discount
Paging/Pagers
Recommended Meal Times
Recreational Wheels
Re-entering the park
Rider Safety Guide
Sun Protection
TICKETS AND SEASON PASSES
I am having a problem with my online ticket order. What should I do?
I placed an order online, and got a confirmation number, but then, I couldn't print my tickets. What should I do?
Does my child need a Season Pass or ticket?
I cannot purchase Season Passes online because I do not live within 300 miles of the park. What should I do?
What if I have an unused daily ticket that has expired?
What if I have an unused Season Pass from a prior season?
GENERAL INFORMATION
What are the operating hours?
For more information, see our park calendar.
What are the current ticket prices?
Six Flags Hurricane Harbor offers a variety of ticket combinations. See our tickets page for information and prices on daily admission, season passes and other options.
What special events are planned for this year?
Visit our events calendar for upcoming events. We add performances throughout the season, so be sure to check back often.
What kinds of food does the park have?
Six Flags Hurricane Harbor has food for every taste. Grab a bite to eat at Captain Cooks, Red Eyes Kitchen, Kawabunga burger, Paradise Snacks or Cabana Brothers. A detailed list of food locations can be found here.
What types of jobs does Six Flags Hurricane Harbor offer and how do I apply?
Six Flags Hurricane Harbor offers jobs in various departments that are fun and fulfilling, whether they are for the season or for the long term. You may find this information and apply online on the Jobs page of our website.
What is the mailing address and phone number?
Six Flags Hurricane Harbor
Jay Thomas, Park President
26101 Magic Mountain Parkway
Valencia, CA 91355
(661) 255-4527 or (818) 367-5965
What is the email newsletter and how do I receive it?
The email newsletter is sent several times a month, with updates on special events and discounts. Be sure to be a Team Six member to get the scoop on the latest news, great offers and other specials. Join now!
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PARK INFORMATION
Is smoking permitted in the park?
Six Flags allows smoking only in areas identified as designated smoking areas. All other areas in the parks are smoke-free, and smoking is strictly prohibited.
Do you rent strollers and wheelchairs?
Guests may be escorted to Six Flags Magic Mountain to rent strollers and wheelchairs. Strollers and wheelchairs may be brought into Hurricane Harbor for use throughout the park.
Does Six Flags Hurricane Harbor have automatic tellers (ATMs)?
There are two ATMs located at Six Flags Hurricane Harbor: the first can be found in the Cabana Bros store, and the second can be found next to the Guest Relations window behind the locker area.
Is there a place to store my belongings inside the park?
Lockers are located behind Guest Relations. Lockers may not be reserved in advance. There is a nominal daily charge, plus a refundable key deposit.
What happens if I lose something while at the park?
Six Flags Hurricane Harbor is cleaned after hours and items are turned into Guest Relations but if a guest loses an item during the day on one of the slides, it should be reported to the Guest Relations window located behind the locker area. Guests may fill out a lost report and a lifeguard can search the ride for the item. Lost items are kept up to 2 weeks.
What happens if it rains?
While some rides and shows may close due to rain or wind, they are opened as soon as the weather clears. Refunds and rainchecks are not offered.
There are plenty of rides and activities your family can enjoy together while visiting Six Flags Hurricane Harbor. Stop by Guest Relations for help planning your day at the park. We have even more ideas on our Tips for Family Fun page.
Do you have any suggestions if our party gets separated?
Arrange a meeting place and time should your party become separated. All lost children are brought to Guest Relations. Lost parents are also directed to Guest relations. Parents with lost children can fill out a lost child report. This report is relayed to all team members carrying radios throughout the park.
Where can I find information for guests with disabilities?
Visit our guest relations page for information on accessibility at Six Flags
Hurricane Harbor.
May I bring my own food and beverages into Six Flags Hurricane Harbor?
No outside food, beverages or coolers are allowed to be brought into Six Flags Hurricane Harbor. However, exceptions are made for Guests with special dietary needs to include food allergies and baby food/formula. Guest should contact Park Security or Guest Relations when they arrive at the Park for approval to bring in special dietary foods. The special dietary food containers will be marked and dated to clearly show that they have been approved for entry into the park.
How do I re-enter the park if I have to leave for some reason?
Guests who leave the park and plan to return must get their hand stamped before they leave the park at the exit/re-entry gate. When Guests return to the park, they must enter through the re-entry gate with a proper hand stamp or
re-entry will not be allowed. This includes Season Passholders. Season Passes can only be scanned once per day. Transferring hand stamps is a violation of
Six Flags policies and is strictly forbidden.
Does Six Flags Hurricane Harbor have a dress code?
Six Flags Hurricane Harbor does not require shirts or footwear. But guests do need to be wear appropriate swim attire. Guests who plan to participate in the body slides need to make sure that they are not wearing swimwear with any metal rivets or ornamentation, and no shirts are allowed including but not limited to: t-shirts, tank tops and rash guards. Guests may purchase ride approved swimwear in our store Cabana Bros located across from the locker area.
What is Six Flags Hurricane Harbor's alcoholic beverage policy?
Alcoholic beverages are not sold in the Park and are not allowed on Park property.
Are laser pointers permitted at Six Flags Hurricane Harbor?
For the safety of our Guests and employees, laser pointers are not permitted.
Are pets permitted at Six Flags Hurricane Harbor?
Pets may be allowed on property if are they properly checked into the onsite kennel located in the main parking lot.
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PRICING & ADMISSION
What are the current ticket prices?
Six Flags Hurricane Harbor offers a variety of ticket combinations. See our tickets page for information and prices on daily admission, season passes and other options.
What does my Six Flags Hurricane Harbor admission ticket include?
Six Flags admission ticket includes unlimited fun on rides and slides with the exception of special events and certain attractions that require a fee.
Does my child need a Season Pass or ticket?
Children two years old and younger receive free admission to Six Flags Hurricane Harbor. A guest does not need a season pass until turning three years old. Once your child is three years old, the price would be the same as the other passes. If your two-year old is going to turn three during the current season, then we recommend buying the pass now, as it is usually cheaper than it will be later in the season.
Does Six Flags Hurricane Harbor offer a discount on admission for groups?
Yes, groups of 10 or more people are eligible for a group discount. You may visit the Groups page, or call (661) 255-4500 for group information. Don't forget to call for special large group rates for 100 or more. Annually, we host hundreds of groups from businesses, schools, unions, churches and social organizations. Call one of our catering specialists today to book your memorable event.
How much is parking?
Parking prices can be found here.
Do you offer a non-rider discount?
No, Six Flags Hurricane Harbor is a pay one price facility. Because of the breadth of entertainment offered for all ages, Six Flags maintains the pay-one-price policy for all Guests to enjoy the rides, slides, shows, and other entertainment.
What should I do if I have an issue with my online ticket order?
Please contact Six Flags Ecommerce Guest Relations at (661) 255-4103.
What should I do if I can't print my online tickets?
Tickets need to be re-printed at Ticket willcall before guests enter into the park gates
What if I have an unused daily ticket that has expired?
Six Flags admission tickets, Bounce Back tickets and internet Print-N-Go tickets cannot be extended past their expiration date. They can, however, be used for a half-price discount on a full price regular admission at the Guest Relations office on your next visit to the park during the season. You will need to visit Guest Relations when you arrive at the park.
What if I have an unused season pass from a prior season?
Unused and unprocessed 2008 Season Passes may be upgraded to a 2009 Season Pass for a fee.
Does Six Flags Hurricane Harbor sell gift certificates?
No, but with Print-N-Go, you can purchase tickets online at a discount and give them as a gift good for the entire season.
Besides cash, what other forms of payment does Six Flags Hurricane Harbor accept?
Six Flags Hurricane Harbor accepts Mastercard, Visa, Discover, and American Express credit cards.
Is there a discount for AAA members?
AAA members receive $2 off the general admission with the "Show Your Card
and Save" program when presenting your membership card at any of our water
park ticket booths (good for up to six discounted tickets). AAA members
also receive a 10% discount on merchandise purchases of $15 or more.
Do you offer a Travel Agent discount?
No. However, Group Rates are available for travel related groups through our Group Sales office. Groups sales may be contacted at 661-255-4500
Do you offer military discounts?
Most military bases offer discounted admission tickets at their MWR/ITR offices. There is no military discount at the park ticket offices.
Do you offer rain checks?
Rides may be closed temporarily during electrical storms, heavy rain, or high winds. Most restaurants, theaters and shops will remain open. Rides will re-open as soon as safe operations can be assured. Refunds or rain checks for inclement weather are not offered.
I've lost my Season Pass ID Card, what can I do?
Your Six Flags Hurricane Harbor Season Pass ID Card can only be replaced by visiting our Ticket Will Call Window in person on any Park operating day. The replacement fee is $25.
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ONLINE PURCHASES
Why can't I view the online store?
This e-commerce website requires the free Macromedia Flash Player 8. If you do not have the Flash Player 8 and wish to download the latest version, or you are unsure what version of Flash you are currently using, please click here. The minimum recommended screen resolution is 1024 X 768. The minimum recommended connection speed for dial-up modems is 56k.
How do I print my tickets at home?
Print-N-Go technology allows you to print your tickets from your computer printer and use those tickets at the park. Skip the ticket booth. Go straight to the gate!
- You must assign the name of the ticket holder to each Print-N-Go ticket before printing your tickets.
- You will be asked to register each ticket after the purchase is complete by clicking on the Print-N-Go logo on the order confirmation screen.
- If you do not know the name of the person(s) who will use the ticket(s), please wait to print the ticket(s).
- For security reasons, including deterring online fraud, each guest must show photo ID at the turnstiles matching the name that is printed on the ticket. Only young children without Student ID will be allowed entry without ID.
For security reasons, including deterring online fraud, each guest must show photo ID at the turnstiles matching the name that is printed on the ticket. Only young children without Student ID will be allowed entry without ID. For organized groups only, tickets may be registered in the name of the group. The group leader may be asked for photo ID.
Can I change the registered name after a Print-N-Go ticket is printed?
It is not a problem if you have misspelled a name or need to change the name on a Print-N-Go ticket. Simply refer to your e-mail receipt and click the web link to the Print-N-Go site where you originally printed your tickets. Make the desired correction and reprint the ticket. E-commerce customer support staff are unable to the change names on tickets under any circumstances.
What if I cannot print my ticket(s)?
Please be sure to read your email receipt for complete instructions. If you have not yet assigned names and printed your tickets, refer to your email receipt for instructions (which contains a link to the ticket registration page URL).
Please check your printer:
- Check to make sure your printer is plugged in, properly connected and turned on.
- Make sure that all color and black ink cartridges contain ink and are working properly.
- If you are not sure that you have ink, please print a test page such as an email or a photograph.
You will need to bring the following:
- The credit card used to purchase these tickets.
- Photo ID.
- Your email receipt or your order confirmation number.
What if I lose my Print-N-Go Ticket(s)?
If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you.
You will need to bring the following:
- The credit card used to purchase these tickets.
- Photo ID.
- Your email receipt or your order confirmation number.
How can I look up my receipt or reprint my Print-N-Go order?
To look up your receipt, enter the last four digits of your credit card number and your 10-digit telephone number. Once your receipt is shown, you can click the link to reprint your Print-N-Go order.
Can I pick up my order at the park?
A "will call" option is not available at this time. However, for Print-N-Go tickets only, if you are unable to print your tickets, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. You will need to bring the following:
- The credit card used to purchase these tickets.
- Photo ID
- Your email receipt or your order confirmation number.
Why is there a $1 "pending transaction" on my credit card statement?
If you purchased tickets and received a confirmation number, or if you tried to purchase tickets but the transaction did not complete, you may see a $1 "pending transaction" when reviewing your online credit card statement. The $1 transaction is used by the credit card networks to verify certain information prior to authorizing a purchase. In ALL cases this $1 transaction will automatically drop off and you will not be charged the extra dollar.
Do tickets have an expiration date?
Date specific tickets are valid only on the specific dates shown. Tickets and season passes without specific dates are valid during the current operating season.
What is the refund policy?
Tickets, season passes and all vouchers purchased on this site are
non-refundable. Please be sure you have selected the correct park, the correct tickets and the correct number of tickets before completing your purchase.
Six Flags does not offer cancellations, refunds, rain checks or exchanges.
What if I made a mistake when ordering items from this site?
Please note:
- Before you make your final purchase, carefully review your selections. We do not offer refunds for any tickets purchased online or at the gate.
- The ecommerce call center staff cannot process a refund under any circumstances.
- Our tickets are non-transferable. A ticket purchased for a specific Six Flags branded park is only accepted at that theme park or water park location.
- Tickets purchased for park special events or concerts are only accepted at the gate for the day of the event.
You must have all of the information necessary to complete the order. If you do not have all of the information, you may purchase a season pass directly from the park.
How is my package shipped?
If you purchased tickets only and did not select Print-N-Go, all orders can be shipped via First Class Mail or UPS Expedited. If you purchased merchandise only, all orders can be shipped via UPS Ground or UPS Expedited.
If you purchased merchandise and tickets in your order, all orders can be shipped via UPS Ground, UPS Expedited or by selecting a combination Print-N-Go and UPS ship method. The Print-N-Go combo ship methods will allow you to print your tickets immediately after your purchase and your merchandise will be shipped to you separately.
If you renewed your season pass online, orders are shipped via First Class Mail, UPS Ground or UPS Expedited. If you used a UPS ship method, no signature is required and UPS rerouting is not allowed. UPS may deliver up to 8:00 p.m. When you enter your billing information, estimated times of delivery will be provided.
What if I made a mistake on my shipping address and I need to correct it?
Please contact Six Flags e-commerce shipping at shipping@tickets.sixflags.com Shipping department hours: Monday – Friday, 9 a.m. – 5 p.m. Eastern Time. Closed most major public holidays.
I received my shipped tickets, but I can't find them. What can I do?
The published Terms & Conditions state that tickets and season pass vouchers will not be replaced if lost, stolen or unused. In compliance with these terms, we are unable to cancel or refund your order. We may be able to reprint or reship your order if the tickets are unused. Please contact Six Flags e-commerce shipping at shipping@tickets.sixflags.com
How do I get my season passholder coupon book?
Pick up your passholder coupon book on your first visit to the park, while supplies last.
How can I get help with questions about purchasing merchandise?
If you have questions about purchasing merchandise, please call (321) 249-0110 between the hours of 9 a.m. – 5 p.m., Monday – Friday Eastern Time. Closed most major public holidays.
I didn't order a season pass, but I received a season pass card in the mail. Can I use it now?
You received an inactive ID card as part of a special mailing program we offer for added convenience to our loyal passholders. It's a very easy program where you go online to purchase your pass and you're ready to visit Six Flags. In order to use your card, go to sixflags.com/activate to pay for your pass and activate the ID. At that time, it will be "turned on" and you will be able to use the card at the park.
Do I still have to go to season pass processing if I activate my card online?
No. Once you activate your card online, you can go straight to the turnstiles, scan your ID and immediately begin enjoying the park.
I didn't receive season pass cards for all of my family. How can I get their cards?
In order to receive an ID card, we needed a valid mailing address and current photo for each passholder. If we did not include cards for all of your family members, we apologize for any inconvenience. You can purchase additional season pass vouchers when you activate your ID online at the same low price and print them from your own home computer. Your additional family members will need to have a current season photo ID taken on their first visit.
I had a season pass last year but did not receive a new card. How can I get one?
In order to receive ID cards, we needed a valid mailing address and current photo. We apologize if you did not receive a new card, but you can still purchase a new season pass. You will need to have a current season photo ID taken on your first visit. Please update your mailing information when processing so that we can include you in future offers.
What should I do if I can't activate my card online?
If you experience problems activating your pass online, then you will need to call the park at (770) 739-3400 x3298 to purchase by phone or pay to activate your ID on your first visit.
I already bought a season pass elsewhere before getting my card in the mail. Can't I just use this card instead?
On your first visit, bring your season pass voucher and the ID card and we will activate your card so you will not need to process a new ID. Please present both the season pass voucher and ID card at Guest Relations.
How can I call Customer Support?
Six Flags provides technical support by telephone 24 hours per day, 7 days per week.
Please note that e-commerce technical support agents cannot:
- Provide park specific information such as hours of operation.
- Provide detailed information about the entitlements associated with tickets and passes.
- Provide detailed information about events.
- Help with questions about purchasing merchandise.
- Agents cannot approve or process refunds immediately under any circumstances.
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RIDE INFORMATION
How many rides does Six Flags Hurricane Harbor have?
Six Flags Hurricane Harbor has rides, games and attractions for the entire family. Visit our all rides page for a complete listing.
Are there rides for small children to enjoy?
Six Flags Hurricane Harbro is home to some of the most exciting family rides that your pint-sized ones will enjoy! For more information, please visit our kids page.
What ride restrictions are there?
Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines. These restrictions are listed on the specific ride pages throughout our website, and on signs posted at each ride.
What is your loose article policy?
Loose articles are not permitted on most rides and should be left with non-riders or secured in lockers. Six Flags and its employees are not responsible for lost or stolen items. Loose articles of any kind (including but not limited to purses, backpacks, and beverage containers) may not be taken past the queue entrance.
What is considered exceptional size where rides are concerned?
Safety is our number one priority. Guests with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride and at Guest Relations.
Are there restrictions for guests with casts?
Hurricane Harbor's rides do not accommodate Guests with casts.
Are there restrictions for guests with prosthetic devices?
There are restrictions on certain rides, depending on the prosthetic device. If the prosthetic devise impairs you from safely sitting in or on the ride and safety restraints cannot be fastened, you will not be allowed to ride. If guests cannot safetly hold on to the tube, or are unable to swim without the device, the Guest will not be allowed to ride
Some rides require that a child be accompanied by an adult or responsible person. How are these defined?
Please refer to specific guidelines posted at the entrance of every ride.
Who designs Six Flags Hurricane Harbor's rides?
Six Flags Hurricane Harbor's rides are designed and built by a variety of sources. Along with Six Flags engineers, we work with industry experts and worldwide leading manufacturers to build thrilling rides for your family's enjoyment.
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TRIP PLANNING
Which hotels are close?
Please see our lodging page for more information.
What are the best days to visit?
Plan to visit when attendance is lightest. Week days are the best.
Is there a place where I can leave my pets?
Pets are not permitted in the park, with the exception of service animals. Six Flags Hurricane Harbor does provide kennel services. Please ask a parking attendant for the location outside of the park. For the health and safety of your pet, do not leave it in your car for any length of time while visiting the park. Six Flags Hurricane Harbor will call Animal Services to rescue your pet at your expense, which may also result in prosecution.
What is the weather like?
Fortunately, Six Flags Hurricane Harbor is located in sunny Southern California. Please check the local weather services before your visit.
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TIPS AT A GLANCE
Admission Values
The best way to visit Six Flags Hurricane Harbor is often - with a Six Flags Season Pass. Available online
Adverse Weather Conditions/Rain
Rides may be closed temporarily during electrical storms, heavy rain, or high winds. Most restaurants, theaters and shops will remain open. Rides will re-open as soon as safe operations can be assured. Refunds or rain checks for inclement weather are not offered.
Alcoholic Beverage Policy
Alcoholic beverages are not sold in the Park and are not allowed on Park property.
Attendance/Best Days to Visit
Best bets: Weekdays in the summer and during the winter season.
Automatic Tellers (ATMs)
You'll find ATMs in Ticket Will Call in the Main Gate Plaza, Cabana Bros and Guest Relations.
Checks, Traveler's Checks and Money Orders
Six Flags Hurricane Harbor accepts traveler's checks. Personal checks and money orders are not accepted. We recommend that you bring a credit or debit card or cash for your enjoyment.
Children's Official Measurement
Height restrictions are listed online
Credit Cards
We accept Mastercard, Visa, Discover, and American Express.
Currency Exchange
We do not offer a Currency Exchange.
Dress Code
In keeping with our family-friendly atmosphere, and for health and safety reasons, Six Flags Hurricane Harbor strictly enforces a dress code. Proper attire must be worn in the park at all times, including shirts and appropriate footwear. Clothing with rude, vulgar or offensive language or graphics is not permitted at any time (shirts cannot be turned inside out as a solution). Bathing suits may be worn only in Hurricane Harbor waterpark. Park admission may be denied if clothing is deemed by management to be inappropriate. Shirts cannot be turned inside out as a solution. Bathing suits may be worn only in Six Flags Hurricane Harbor waterpark.
First Aid
You'll find the First Aid station next to Lockers. A first aid employee is on duty at all times. For a nominal charge, you can purchase over-the-counter medications at Cabana Bros. Medications are not available at First Aid..
Gift Certificates
Six Flags Hurricane Harbor does not offer Gift Certificates. However, with Print-N-Go, you can purchase tickets online
Group Sales
Yes, groups of 10 or more people are eligible for a group discount. You may visit the Groups
Guests of Exceptional Size
Safety is our number one priority. Guest with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride and at Guest Relations.
Service Animals
Pets are not permitted in the park, with the exception of service animals.
Kids' Meals
Available at many food locations throughout the Park. Wascal's and Waterfront are just two of the food locations that serve kid's meals.
Laser Pointers
For the safety of our Guests and employees, laser pointers are not permitted.
Line Jumping
Line jumping is strictly prohibited. Guests are not permitted to save places in line or exit the line and return for any reason. Violators may be ejected from the park without refund.
Loose Articles
Loose articles are not permitted on most rides and should be left with non-riders or secured in lockers. Six Flags and its employees are not responsible for lost or stolen items. Loose articles of any kind (including but not limited to purses, backpacks, and beverage containers) may not be taken past the queue entrance and cannot be left on the load/unload platform of the following rides: Goliath; Batman: The Ride; Colossus; Scream. Cell phones, pagers, or other small items must be secured in cargo pockets, zippered jacket pockets, or waist packs. All loose articles which cannot be secured must be left in a locker or with a non-rider prior to entering the queue line.
Military Discount
Most military bases offer discounted admission tickets at their MWR/ITR offices. There is no military discount at the park ticket offices.
Paging/Pagers
Personal pages cannot be broadcast through the Park, but you can leave messages for other members of your party at Guest Relations.
Recommended Meal Times
To save time, we recommend you eat at non-traditional lunch and dinner hours.
Recreational Wheels (rollerskates, skateboards, etc.)
No recreation wheels, including Heelys and other tennis shoe style roller skates are permitted at Six Flags Hurricane Harbor.
Re-entering the park
Guests who leave the park and plan to return, must get their hand stamped before they leave the park at the exit/re-entry gate. When Guests return to the park, they must enter through the re-entry gate with a proper hand stamp or
re-entry will not be allowed. This includes Season Passholders. Season Passes can only be scanned once per day. Transferring hand stamps is a violation of
Six Flags policies and is strictly forbidden.
Rider Safety Guide
Safety is our number one priority. Guest with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride and at Guest Relations.
Sun Protection
Sunscreen is recommended in Southern California and can be purchased at several of our merchandise shops.
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If you don't see your answer here, feel free to call us at (661) 255-4103. For questions about your online ticket order, call (407) 956-3594.




