We want to make sure you have a great day at The Great Escape. That's why we offer everything, from stroller and wheelchair rentals to telephones and ATMs. Use the guide below to see where you'll find these helpful services.
The first aid station is located between the Bavarian Palace and Sky Coaster in Fest Area. EMTs are on duty to assist guests with special needs. Refrigeration of medication, as well as storage of medical equipment, is available.
AUTOMATIC TELLER MACHINES (ATM)
ATM machines can be found:
At Mocha Joe's in International Village
By the Beer Garden in Fest Area
By Dan McGrew's in Ghost Town
Put your wallet away because now there is a better way to pay at The Great Escape. Visit any main gate ticket booth to pick up a Comet Cash wrist band tied to your credit card. Simply show the wrist band at any retail or food location and the money will be deducted right at the point of purchase. Remove the hassle of carrying around a wallet in the park and put your money right on your Comet Cash wrist band.
LOST AND FOUND
If you lose any items, please visit the Hospitality Center. The Great Escape is not responsible for anything that is lost, stolen or broken. Please be aware of pre-ride announcements, and secure all loose articles before boarding the ride. Please report any lost articles before leaving the park. All found items are matched up to lost article reports and mailed out within three days. Please do not call about the status of your article. Articles that cannot be matched within three days are donated to local charities.
CIRCLE OF FRIENDS
Get back to having fun faster with the safe and easy Circle of Friends. The program is FREE of charge to all guests. Visit any main gate ticket booth upon arrival to the park and get a wristband for your child/children. The wristband can be filled out with important information including parent/guardian name and cell phone so that he or she may be easily reunited in the event the child becomes separated to the group.
Restrooms, telephones, and drinking fountains are located at the main entrance and in each themed area. All restrooms are wheelchair accessible, and guests with special needs can use the unisex bathrooms at the First Aid building or in the Red Garter Saloon.
Daily locker rentals are available on a first-come, first-serve basis, and are located by the Bobsled in Fest Area, in the International Village, and at Noah's Splashwater Lockers in Splashwater Kingdom. Lockers cannot be reserved in advance. The lockers in Splashwater Kingdom close when the water park closes, which is before the theme park. All items must be removed at this time.
Wheelchairs and ECV's are available through our stroller/wagon rental, located in International Village. Wheelchairs/ECV's are rented on an availability basis. A rental fee is required. ECV rental requires a photo ID be held until ECV is returned.
Personal Care Attendants
Guests with disabilities who require the assistance of a Personal Care Attendant (PCA) in order to enjoy equal access to the park may request that The Great Escape waive the cost of admission for his/her PCA. When you purchase your tickets, ask any of our Hosts or Hostesses for a "PCA Reasonable Accommodation Request Form."