We're always available to answer questions, offer advice and hear your suggestions. Visit Guest Relations by the main entrance, and our helpful staff will be happy to assist you with lodging and park information.
For your safety, certain rides may need to close during severe weather. Most restaurants, theaters and shops will remain open. Rides will re-open as soon as possible. Refunds and rain checks are not offered for inclement weather.
We regret that personal pages cannot be broadcast through the park, but you can leave messages for other members of your party at Guest Relations.
If your children become separated from your party, contact the nearest host/hostess or security officer for assistance, or go to Lost Parents in the Hospitality Center by the park's main entrance. Please point out this office to your children, in case they become separated.
Learn about our Circle of Friends program that is available to all guests FREE of charge.
GUESTS WITH DISABILITIES
We strive to safely accommodate the needs of all guests including guests with disabilities. Safety and accessibility guidelines for certain rides and attractions have recently changed. Please view our Safety & Accessibility Guide for information regarding ride access, height and other physical restrictions, and Equal Access Passes. A copy of the guide is also available at Guest Relations.
SIX FLAGS SAFETY AND ACCESSIBILITY NOTICE
Our goal is to safely accommodate the needs of all Guests, including individuals with disabilities by providing equal access to rides and attractions.
Equal Access Passes are intended to accommodate Guests with mobility aides, service animals and legitimate disabilities that require alternative access to a ride. They are not designed to bypass or “skip” the lines and the wait will be equal to the posted wait times.
Individuals found to be fraudulently using the Equal Access Pass may be subject to civil penalties.