If you have questions about the park or need assistance with anything at all, we're here to help. You can reach us by phone, email or regular mail. We look forward to hearing from you.
GENERAL PARK INFORMATION
QUESTION ABOUT YOUR MEMBERSHIP?
Simply complete the form below. We make every effort to respond to emails within 48 hours; however, due to the high volume of emails we receive each day, please allow several days for a response to your email so that we can best respond to your inquiry.
Please address all written inquiries to:
Six Flags Great America
Hank Salemi, Park President
542 N. Route 21
Gurnee, Illinois 60031
Guest Services Representatives are available Monday through Friday, between the hours of
9:30 A.M. and 4:30 P.M. CST and during Park Operating Hours to assist you with any questions, comments, or concerns you might have. Please feel free to contact us at (847) 249-INFO (4636).
Occasionally, there may be a brief wait in accessing a live operator due to the personal level of care we give to each Guest. If you must leave a message, please allow at least 48 hours for a response.
For information about bringing a group to the park, please call (847) 625-7518 during normal business hours. This line is for Group Sales Inquiries only.
MEDIA INQUIRIESFor any media inquiries, please contact our Public Relations office at (847) 249-1776 x6100 or email@example.com