Guest Relations
We're available to answer questions, offer advice and hear your suggestions. Visit us at Guest Services or The Explorer Outpost, and our helpful staff will be happy to assist you with lodging and park information.
PARK SECURITY
Your safety is our priority. All guests are required to pass through metal detectors and have their bags inspected. Inappropriate items should be left at home or in your car.
SEVERE WEATHER
For your safety, certain rides may need to close during severe weather. Most restaurants, theaters and shops will remain open. Rides will re-open as soon as possible. Unfortunately, refunds and rain checks are not offered for inclement weather.
PARK ANNOUNCEMENTS
We regret that personal pages cannot be broadcast through the park, but you can leave messages for other members of your party at Guest Services or The Explorer Outpost.
LOST CHILDREN AREA
If your children become separated from your party, contact the nearest host/hostess or security officer for assistance, or go to the Lost Children Area at Guest Services, in the Main Plaza. Please point out this office to your children, in case they become separated.
GUESTS WITH DISABILITIES
For information on services offered to guests with disabilities, please visit Guest Services or The Explorer Outpost, where representatives will be pleased to help personalize your visit.
